Customer Service at this location (River Rock Storage, Gastonia NC) is top notch! Fast and friendly on pickup and return. You have earned yourself a repeat customer and I will refer all my friends and family to you!Donna C.
Customer Reviews for River Rock Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Gastonia, NC 28054
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 6h pm
- Sam : 9h am à 3h pm
- Dim : fermé
Heures d'ouverture spéciales
- 12/24/2021 - 12/25/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I had a good experience. Parking could be more defined.Cheryl P.
The service at this location was nice but the U-Haul vehicle had a dead battery and I had to jumpstart it with my own vehicle.Ian W.
Service rapide et convivial. Rented a moving van for about 3 hours. Almost brand new van. No issues. Will most likely use again!Michael S.
When we pick up the truck it needed oil and oil light was on. So we had to stop and put oil in. We didn't have time to wait around for road side assistance.. What a pain. We won't be using uhaul again!!!! I should have requested a credit for our time and hassle....then the lady at the uhaul requested I wear a mask after she found out I had covid 2 months ago. She said it had just come in on a memo that all customers were mandated to wear mask, yet as my husband checked out the truck 3 other people without mask went in and were served!!!! I tested negative last month...how rude!!!!!! We were charged 22 $for gas cause it wasn't exactly where it was supposed to be , how the heck am I suppose to know what 15/16th is?? I know full 3/4 , 1/2. , 1/4 , and empty ....this whole rental was mess. We couldn't even pick it up when we needed to. Had to pick it up the next day....so disgusted and annoyed!!!!!!Timothy B.
Le client n'a pas laissé de commentaire.ROBERT M.
I was charged for fuel, after I had dropped off the rental. The rental WAS properly refueled to 5/8 of a tank. I also took a picture of the fuel gauge which shows that the vehicle was returned with the same level of fuel from the pick-up date. I called the location because my credit card was unnecessarily charged for fuel. I was informed that I would receive a call-back about the incident, but no call was ever returned.Funderburk C.
Le client n'a pas laissé de commentaire.WILLIAM A.
Le client n'a pas laissé de commentaire.DAVID C.
Le client n'a pas laissé de commentaire.TIFFINY R.
Le client n'a pas laissé de commentaire.Damon T.