Clearly marked areas for the truck and better parking lot lighting
Évaluations des clients Riverfront Investmets
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Riverfront Investmets
Let people know more than 24 hours in advance if you aren't going to have the truck the reserved ready at the time requested. I had movers all set (through UHaul) and a 26' truck reserved for 9:00 Sat. Got a call around 2 PM Friday that couldn't get it until 11:30 Saturday in a location almost 30 minutes from where I needed it. I wound up having to get a 20' truck instead with pick up the day before I needed it so I'd have to meet my moving help. Luckily they at least gave me extra miles to cover the distance. Then when I picked it up, there was all kinds of confusion about the rental. Very disappointing overall compared to previous rentals.
The process to drop off was very simple. The location was closed so everything was done through the phone.
Le client n'a pas laissé de commentaire.
Thank you for your help!
Man at the counter said he don't know how to do the rental, called his boss with no answer, i stood around for 20 minutes while he serving other customers, waiting for an answer and not getting any!!!! i called Uhaul and ask if they can do the reservation and they did. the kid give me the keys i asked for contract, he replied you don't need any!!!! how about any paperwork!!!! nothing. Gas and mileage, nothing!!!!!. i rented many trucks before an i never seen it done this way!!!!!!!! i returned the truck around 5pm they were close!!!! no one to talk to.!!!!!!!!!
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