Évaluations des clients Riverside Renta Space

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Riverside Renta Space

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sharon b. le

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Staff was professional and personal. It was a positive experience. Service was excellent. Thank you so much.

Chris D. le

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Le client n'a pas laissé de commentaire.

WILBERT P. le

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nothing

Stan D. le

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Very helpful UHaul representative.

Ut N. le

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Keep up the good job. Both person that helped me are great

Richard B. le

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The girls here were both wonderful and helpful.

David P. le

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Uhaul told me to drop off the truck initially at a location called Adam's Smoke Shop 7120 Indiana Av #F Riverside, CA 92504. I fill up on gas and drop off the vehicle there, but then they tell me they don't accept "big trucks" because their "landlord doesn't like it". Why would Uhaul send me to this place then?? They then told me to go to Riverside Renta Space at 3440 Monroe St. Riverside CA and when I get there, they are closed for lunch. My friend who drove behind me to pick me up, had to rush off for another engagement, so I had to tell him to go. Because of this Uhaul blunder, I ended up being stranded at this location with no immediate way to get home. This ended up screwing my plans for the entire afternoon. I do not understand why Uhaul would waste my time like this and send me to the wrong drop off location. If the smoke shop location can't take big trucks, it should be off of the drop off list. I was so furious at being stranded and sent to the wrong location I could not think straight. Never doing this again with Uhaul.

jason c. le

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Great customer service.

guillermo r. le

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Le client n'a pas laissé de commentaire.

David B. le

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Le client n'a pas laissé de commentaire.

Anthony P. le

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Le client n'a pas laissé de commentaire.

Frank H. le

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Le client n'a pas laissé de commentaire.

Veronica G. le

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Le client n'a pas laissé de commentaire.

matthew V. le

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Le client n'a pas laissé de commentaire.

rebecca l. le

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Le client n'a pas laissé de commentaire.

Alexander C. le

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Excellent customer service

David L. le

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Le client n'a pas laissé de commentaire.

Roxanne S. le

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Sherry was wonderful! Very informative. Thank you sherry.

Evan M. le

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Le client n'a pas laissé de commentaire.

ceone j. le

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Your professionalism was truly refreshing ...location was easy to find & close to the fwy ...prices were reasonable ... Your receptionist Sherry was delightful ..direct , honest ,accommandating & very patience .. She's a keeper !!! Thank u

Josephine R. le

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Receptionist took longer to register us. Stated she had technical problems and had to call traffic 2x to complete our registration for a uhaul truck But overall, she was helpful.

Faith O. le

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The service at 3440 Monroe Str., Riverside, CA was very helpful and she went out of her way to make the rental of the Uhaul truck move along even when my online reservation did not notify her as it was supposed to do with the reservation info as it should have.

guillermo g. le

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Le client n'a pas laissé de commentaire.

Beatrice R. le

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Le client n'a pas laissé de commentaire.

Jared S. le

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Great customer service. Was in and out in no time. Don’t want to move again, but if so, I will definitely come back here!

Aeon Mari C. le

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Customer service is excellent!

Diann p. le

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Not a thing best experience I’ve had very nice lady’s very pleasant.

craig k. le

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U-Haul service is terrible. You need to make it clear IN BIG BOLD LETTERS that you need a drivers license to scan when you use an in town u-haul. I am going to use an enterprise rent a car moving truck in the future.

Jennyce B. le

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Staff was very unprepared to assist customers. Transaction took even longer because the staff had to call customer service and start the entire process over.

LEONARDO H. le

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I would not change a thing. The staff is very, very friendly, especially Lynnette. She was very helpful, knowledgeable and accomodating. It was a pleasure doing business at this location and because of my experience here I will be returning to this location in the future to rent my truck. Thank you very very much.

Ana P. le

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Le client n'a pas laissé de commentaire.

William C. le

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Not rent from U-Haul. U-Haul stated this was a 24 hr pickup and it isn’t. Had to wait two hours to get truck and got to wait twice for a half hour for U-Haul customer service.

Eric D. le

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Your mobile pick up is a joke.

David B. le

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Le client n'a pas laissé de commentaire.

Bryan J. le

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Le client n'a pas laissé de commentaire.

Daniel A. le

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Le client n'a pas laissé de commentaire.

Kristin H. le

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Le client n'a pas laissé de commentaire.

tom s. le

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The girl that helped us out was late opening up unprofessional and argumentative. Over all it was an unpleasant experience. She definitely needs some training in customer service. I will not use this location nor will recommend this location again.i am looking for a place to store my trailer however I will not consider this storage location

Jared S. le

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Le client n'a pas laissé de commentaire.

deanna m. le

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We went to rent the UHaul and there was no fridge dolly in the truck which we requested. Upon calling customer service there was no open uhaul fscility tonget us a dolly and the next best thing was to come at 10am the following day. This was unacceptable. We needed to get our moving process started well before 10am. I was actually being induced that evening so we had a time frame that we needed to work with. Not supplying the dolly hindered our process. We had to rush to Home Depot to get one from there at 9pm at night we were luckt to get the last one. Once we solived this issue you were not able to, we went to return the truck. Your service woman couldnt even get off her ass to help us. She was eating, extremly rude, and no help what so ever. She would not come help nor was willing to check the truck to make sure all was good. Then she had the nerve to charge us 36.00 in gas for a total of 15 miles that we used. That is absurd. I cannot even believe your service woman was so rude. We will not rent from you. There is plenty of competition to use. I know one little person isnt going to affect you in any way. But for me it was a huge disappointment especially going through our own life plans.

jesus m. le

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Le client n'a pas laissé de commentaire.

carlos k. le

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Le client n'a pas laissé de commentaire.

mark j. le

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The lady that helped me was great!

Kimiko T. le

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Le client n'a pas laissé de commentaire.

kimberly M. le

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Great customer service at location!

Ken D. le

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Le client n'a pas laissé de commentaire.

Julius C. le

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Pick up time was 7:30 couldn’t get it until 8:15. Self service was a joke, wasn’t worth it at all.

Erendida C. le

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Le client n'a pas laissé de commentaire.

nick l. le

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Great customer service! Would do business there again.

katherine C. le

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Le client n'a pas laissé de commentaire.

Phillip T. le

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Le client n'a pas laissé de commentaire.

Diana M. le

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This location was close to home and nice.

Olivia H. le

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Actually everything was good. Thank You!!

Valerie G. le

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Le client n'a pas laissé de commentaire.

solana f. le

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The gentleman who helped me was so nice, caring and quick. thank you

Luc L. le

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Le client n'a pas laissé de commentaire.

Vicki V. le

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Linette was awesome. She was friendly and took the time to get me a bigger truck once I realized the one I reserved had no ramp. She didn’t hesitate to get me the truck I needed. I’m very grateful. I will recommend this U-Haul location to everyone.

jason s. le

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Excellent customer service. Went above and beyond for me. I truly appreciated the friendly customer service.

Rebecca F. le

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Le client n'a pas laissé de commentaire.

linette s. le

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Le client n'a pas laissé de commentaire.

Richard R. le

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Le client n'a pas laissé de commentaire.

antonio b. le

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Le client n'a pas laissé de commentaire.

David M. le

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Customer service was Excellent.

HUGO L. le

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Rent a space was a great location to pick up my rental.

Jake W. le

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I felt bad for the employee. She was there by herself, handling everything. She was extremely sweet and very helpful. Get that girl some help so she doesn't have to do everything herself

lynette s. le

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Le client n'a pas laissé de commentaire.

Elisa G. le

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No comments

cuong q. le

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More employees.