Évaluations des clients Riverton A1 Storage & Northern Quest Properties
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Riverton A1 Storage & Northern Quest Properties
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Kenny W. le
Very unorganized personnel. Facilities smell like a stale ashtray. Somewhat difficult to find.
Marie R. le
Tow dolly was in non working order and the ratchet straps had to be replaced and the safety pin to one of the ramps was missing. Didn’t seem like the equipment was looked over at all.
Gail S. le
It's quite dark, not enough lighting, and when I called the number on the contract at 10:30 PM, when we finally got the auto hauler dropped off in ILLINOIS, "Cathy" answered the phone and seemed quite put out that she was called after hours. I informed her that the auto hauler was on her property, since there were no keys to drop in the box to verify we had returned the equipment.
Joanne Z. le
Nothing. My rental experience with the Riverton location was great. Cathy took good care of us, explained everything, and answered all our questions. The 20-foot truck we rented was in excellent condition and got us down to Texas safely.
Katherine F. le
The worker who was supposed to be a this location wasn't present. When I spoke to her on the phone she was rude and made me feel like it was an inconvenience to have to deal with me.
Duane D. le
I think you should be more clear that the pickup location they pick is not guaranteed. I was forced to drive to Riverton even though I wanted to pick up in Decatur.
MICHAEL F. le
The cargo had wasp nests in every corner and the cargo smelled like urine. We are to deal with the ways before we could even begin to load.
crystal C. le
The truck had an alignment problem
Keith S. le
I recently rented a car dolly where I had to put both vehicles info in and it never told me I had to remove the driveshaft before towing. I am not that mechanical and did not feel comfortable removing the driveshaft. Therefore I returned the car dolly without ever using it. The women at the rental said she couldn't give me a refund. So needless to say I'm not sure why I put all that information for it not to tell me I would have to remove the driveshaft. I will be unlikely to rent from uhaul for this type of item again. Keith Schenk
rhonda T. le
The person renting me the vehicle was excellent, but the facility was not acceptable.
GLENDA K. le
The location was less than desirable as they were in the process of renovations to the facility. However, the young woman that waited on me was pleasant and professional. G. Killough
Douglas S. le
Problem with trailer lights with little option to repair without interfering with my trip.