Évaluations des clients RJ's Bargain Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de RJ's Bargain Center

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

robert J.
Évaluation :

Le client n'a pas laissé de commentaire.

robert J.
Évaluation :

Great

PETER D.
Évaluation :

The people were nice and helpful when dropping off and getting the trailer checked in.

Rosina R.
Évaluation :

Gas hand was on E there was no gas in vehicle when i rented the vehicle the agent was informed

Mark R.
Évaluation :

The man who helped me and disconnected the trailer was AMAZING! I had a HORRIBLE U-Haul experience, and even the lady on the 800# was nothing short of a "Barely Alive" attitude. I was upset, frustrated, angry, mad, disappointed and hating U-Haul and the whole experience as my Friends Only social media posting reflected the HORRIBLE SERVICE u-haul gave me. The ONLY positive thing out of it was the man at the "Final" drop off location was amazing. His demeanor and personality was able to temporarily calm me down. But I still will not recommend or use U-HAUL again. Penske is next

luis A.
Évaluation :

Le client n'a pas laissé de commentaire.

Teta F.
Évaluation :

Business is closed on weekend if you have any issues. Truck was there but someone had “expired” our reservation. After sitting on hold for 40 min they were able to reinstate our reservation. Not sure who's fault that was.

Ellliot M. A.
Évaluation :

RJ and Rose are terrific!! They were very friendly and helpful. The equipment was as described, clean and ready to go. I wish everyone did such a great job, thanks, Elliot

Richard B.
Évaluation :

Closed on weekends. Not well maintained.

norma W.
Évaluation :

Cargo box trailer was reserved and only one person working at 10:00 am arrival and had to wait a good while to be served. Employee expected me to select numbered trailer and hook up alone. Went and hooked up for me. Trailer very dirty inside. Had to sweep out dirt and leaves before use. No-one there at 6:00 pm agreed return time to unhook trailer. Finally managed to unhook.

Dwain G.
Évaluation :

Friendly and courteous.

David T.
Évaluation :

Le client n'a pas laissé de commentaire.

Laurel D.
Évaluation :

Le client n'a pas laissé de commentaire.

Greg M.
Évaluation :

Supposed to be open until 5 and closed when I got there about 3:45

Amanda C.
Évaluation :

Took 3 hours to get U-Haul, location wasn't even open, cab was dirty, back was filthy with broken glass and sand/dirt everywhere, belongings from previous customer still left inside

robert J.
Évaluation :

Le client n'a pas laissé de commentaire.

Christopher M.
Évaluation :

Le client n'a pas laissé de commentaire.

Johnna S.
Évaluation :

I had already rented a trailer at another location but it ended up being too small and I needed a larger one. This dealer went above and beyond to get the other one canceled and renting me one at his location! Excellent service and extremely nice people! He even returned the unused trailer to the other dealer for me! They were great!!

JENNIFER G.
Évaluation :

Clerk needs more training, the rental office was not opened at the designated time, it took along time to rent. The clerk didn't inform us we could drop it off at any Bastrop location we assume we can only drop it off to the location texted which made us go over our mileage.

ayodele I.
Évaluation :

Excellent customer service

Alma J.
Évaluation :

Not even sure never had a problem before now, need professional ppl to handel the rentals.

James T.
Évaluation :

The truck ran terrible shook when it got up to high speeds like crazy didn't want to shift at all barely started like the battery was going dead but it was very clean in the truck though

Christina M.
Évaluation :

The location was super convenient! People very nice and helpfu! Process was fast and easy! Great great great!

Karen B.
Évaluation :

Great service

DAVID S.
Évaluation :

Le client n'a pas laissé de commentaire.

Clifford K.
Évaluation :

I don't really see what you could do better at this location! They are very friendly and personable people! I have used them to rent Uhaul equipment on numerous occasions and they have always been very helpful!

Sadie K.
Évaluation :

Le client n'a pas laissé de commentaire.

Yvette S.
Évaluation :

None. Pick up was good.

robin B.
Évaluation :

Reserved a tow dolly weeks before I needed it I travelled 1400 miles by bus to pick the truck and dolly. They promised to have one 6 days later and they did not. This could have ruined my trip except for Dale's RV Center in Lott. Dale had 6 tow dollies and had just shipped another bunch out A big thank-you to Dale and the crew for saving the day!

Shonea W.
Évaluation :

Le client n'a pas laissé de commentaire.

Rhonda S.
Évaluation :

Le client n'a pas laissé de commentaire.

Shameka S.
Évaluation :

My drivers license has not been returned to me yet and also the receipt they printed me when I checked out does not match the two receipts they printed when I checked in and I still haven't received my refund from my deposit or drovers license.

Barry M.
Évaluation :

Quick pickup & easy return. Very satisfied!

Clifford K.
Évaluation :

Have your other locations be as friendly as this one!

William D.
Évaluation :

Ensure that equipment and reservations are maintained. The truck I reserved was rented and my card was charged for the balance. I was then given an upgrade that smelled of smoke, the gas gauge was wrong and the person helping me left before I could inspect the truck.

Ferrier-Short J.
Évaluation :

Very nice in and out quickly

robert J.
Évaluation :

Le client n'a pas laissé de commentaire.

Ignacio G.
Évaluation :

Le client n'a pas laissé de commentaire.

Alma J.
Évaluation :

There is actually nothing that needs to be done i have no complaints,especially from this location.They always have what i need and want & always courteous.Thanks U-Haul

Charles D.
Évaluation :

Le client n'a pas laissé de commentaire.

Donald A.
Évaluation :

Le client n'a pas laissé de commentaire.

MATTHEW H.
Évaluation :

Very polite/ happy atmosphere

Scot B.
Évaluation :

Le client n'a pas laissé de commentaire.

robert J.
Évaluation :

Le client n'a pas laissé de commentaire.

robert J.
Évaluation :

Le client n'a pas laissé de commentaire.

Ernest S.
Évaluation :

No suggestions. Service was greatt, truck was available and ready to go, even though Iwas there before my pickup time. Friendly, efficient, attendant. Very smooth transaction!

Johnny B.
Évaluation :

Le client n'a pas laissé de commentaire.

Shari A.
Évaluation :

Take a picture of the order and the odometer before you drive off. And get paperwork instead of trusting the computer system. I reserved, authorized payment, un-selected insurance the night before the rental, but the appliance dolly wasn't available as ordered, the beginning odometer was 10 miles too low, and insurance was added after I checked in the night before. I realize I shouldn't have simply trusted, but I didn't expect to get overcharged. I will not use this location again.

robert J.
Évaluation :

Keep smiling

Denise R.
Évaluation :

I have rented from RJ 3 times in the last 3 months. cannot say enough good things about RJs. Went out of their way to go get another truck after hours for me. Will always be loyal and refer to RJ's Bargain..

DAWN P.
Évaluation :

Excellent service !

Ashely B.
Évaluation :

Absolutely loved Rose! Amazing woman and very helpfula

Corbin P.
Évaluation :

Le client n'a pas laissé de commentaire.

Stephen G.
Évaluation :

Love these car haulers, I made reservations on-line. And as always the computer generated reservation was not correct when I arrived to pick up the trailer but the folks at the stores are top notch.

richard A.
Évaluation :

Keep the place clean and the rest room is very nasty

William B.
Évaluation :

Le client n'a pas laissé de commentaire.

charles A.
Évaluation :

Le client n'a pas laissé de commentaire.

Denise R.
Évaluation :

Very friendly staff very helpful also. Great Family run business. ??????

robin W.
Évaluation :

Le client n'a pas laissé de commentaire.

Angela W.
Évaluation :

Nice people to work with

Jacqueline R.
Évaluation :

Very nice people

James M.
Évaluation :

No issues, quite friendly.

lupe L.
Évaluation :

Le client n'a pas laissé de commentaire.

Gregg M.
Évaluation :

RJ's was excellent and personnel were quite helpful. Only issue was that equipment noted on their inventory was not there. We went to RJ's after a bad experience at Kingdom Automotive where we were first sent by U-Haul online (even though we had requested to go to Downtown Storage) to pick up a trailer (6 x12). The trailer was pressed against a curb and had other trailers and vehicles immediately behind and in front of it. We were unable to get into position to attach it to our vehicle. Could not swivel the trailer because it was pressed up against the curb. No help was offered or provided from personnel at Kingdom Automotive to hook the trailer up. In fact, when we went back (the trailer was a hundred yards or so down the street) to discuss the issue with them, they had left and closed up (an hour and one-half or so before the stated time). As a result we had to leave the trailer where it was and try to find another. We went to Downtown Storage, but they had just rented the only 6 x 12 they had on site. They tried to assist us, but their review of other nearby locations indicated that no other 6 x 12's were available. They put then put us in contact with U-Haul corporate, who told us they had located one at RJ's that we could get on an emergency basis. We then went to RJ's only to discover that they did not actually have one (inventory error). Nonetheless, they were most helpful and polite and since we had already driven 200 miles to pick up FFE and spent several hours trying to get a 6 x 12 trailer (that had been reserved online), we ending up taking an available 5 x 8 instead. Unfortunately, this means we will have to make another 400 plus mile trip at another time (and rent another trailer) to pick up the FFE that we could not fit in the 5 x 8, but which would have fit easily into a 6 x 12. Overall, impressed with RJ's, but very disappointed in U-Haul in general and in Kingdom Automotive in particular.

Christopher E.
Évaluation :

They had to switch our vehicles because the first didn't have enough gas to get to a gas station. Bad neighborhood. The employee said someone ciphened the gas. Smelled like marijuana in the truck.

robert J.
Évaluation :

Le client n'a pas laissé de commentaire.

Jeremy N.
Évaluation :

Le client n'a pas laissé de commentaire.

Akeibia M.
Évaluation :

Staff very professional and helpful. Excellent customer service!

Jeffrey H.
Évaluation :

First I requested a 7am pick time a week in advance, the day before I get a message of a change in location with a 9am pick up time, this puts me 2 hrs behind, I arrive by 9 only to have to sit and wait 35 min for the man to arrive and open up. Not a happy person. This was also supposed to be unlimited mileage one way. I was charged a small amount after I dropped the truck off. I will not be using uhaul or recommend uhaul to anyone ever again. Oh and when the man wasn't there to open up I called uhaul and was on hold for 45 minutes before I got mad and hung up. Your company is very unprofessional.

lakendra W.
Évaluation :

This dealer was amazing! Very polite and I will forever do business with him. I've done business in the past with a different dealer and they were rude and unclear with the pricing and other need to know information.

Logan C.
Évaluation :

Was a great process, RJ was helpful and even able to match/better the Penske quote that Mr. Baker at Abilene UHaul helpfully referred me to get improve my rate. Both gentleman, RJ in Waco and Mr. Baker in Abilene, were courteous and of utmost assistance to me. Would recommend UHaul to family and friends.

Terry M.
Évaluation :

The inside of the truck was very dirty. We had to sweep it out before we could use it. When we returned it to the Uhaul location in Dallas, they even apologized to us for our getting such a dirty truck.

JUSTIN R.
Évaluation :

Le client n'a pas laissé de commentaire.

Crystal B.
Évaluation :

Been using uhual for years, after this move we will never use this company again. Because we went over in miles now they are charging insane amount for the truck and told us we could pay for the truck once the hold is released we can pay the whole amount. They were pending almost $300 from our account and wanted us to pay in full the $500 and wait for our bank to release the $300. So we thought we were happy and left and uhual pulls another $150 out of our account and now no phone calls back from company and they still want another $50.

robert J.
Évaluation :

Le client n'a pas laissé de commentaire.

Stella S.
Évaluation :

Nothing

Sheila J.
Évaluation :

The man was helpful and friendly when I arrived to prepay, however when I came back later to pick up the truck it was filthy inside and out. also wasn't told what time to drop off next day, so assumed had till end of day. Got charged extra day of rental and insurance.

Eric G.
Évaluation :

Had scheduled time of 9am to pickup uhaul, but no one showed up to the store until after 10am. The man I worked with tried charging me $30 more than what my agreement said online.

charles T.
Évaluation :

Le client n'a pas laissé de commentaire.

robert J.
Évaluation :

Le client n'a pas laissé de commentaire.

Brandon S.
Évaluation :

The place was dirty and nasty. Garbage was everywhere. It looked like a dump. They lied about how much gas I returned it with and now I have to pay for 3/4 a tank of gas even tho I have recipt for the gas and I took pictures of it. They also lied and said I didn't clean it even tho I have the recipt for the armoral wipes and a broom and spent two hours thruoly cleaning the vehicle better then I received it. No one was there when I dropped it off to prove where everything was and it was clean. They will get a few bad reviews and I might try to sue because I'm pissed now because I have to spend more money I don't have all because a scum bag location lied and my proof wasn't good enough

charlene S.
Évaluation :

Le client n'a pas laissé de commentaire.

Joey A.
Évaluation :

Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

Retour
Haut de la page