Évaluations des clients RL Smith Sales Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de RL Smith Sales Inc

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CAROL L. le

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Greg Smith was wonderful. We were in need of a truck at the last minute to move our Mother to assisted living in Albany. Because he was accommodating and helpful it was an easy and pleasant experience. I would highly recommend RL Smith - for U Haul rentals and anything Saab

anthony P. le

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Le client n'a pas laissé de commentaire.

RICHELE F. le

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The steering was very loose and the breaks where grabbing and would lock up unless you pumped them. The truck was clean but had a lot of outside damage and we needed to take a lot of photos to show it all. I was told they were open until 6pm but we got there at 5:15 and they were closed so we had to do the 24/7 pick up. I could not get it to work on my phone because Uhaul had set the pick up time for 7pm. It took several calls to uhaul to get it straighten out . It took over 45 min to do the 24/7 check out. Also we had to pay for extra miles.... we did not just drive to the drop off location we had to go to the house first then to drop it off. That is unfair!!! We went to the closes drop off location. Over all the truck was the right size but in poor condition and the extra charge was uncalled for.

Staci O. le

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Le client n'a pas laissé de commentaire.

Mia S. le

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No one called to confirm the reservation and the store was closed for the entirety of the three day weekend leading up to my move thus I was unsure if it would work out or not.

Michael O. le

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I paid for the dolly but I didn’t receive it

Nick C. le

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The entire rental experience was worry free and worry free!

Anthony P. le

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Easy in and out and great for what I needed.

Robert S. le

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Le client n'a pas laissé de commentaire.

Brian R. le

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I would have given 5 stars, except that they didn't open until 9am on Saturday, and I wanted an earlier start to my moving day. Greg was a super nice and helpful though.

Jennifer S. le

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Nothing the gentleman there was very nice and knowledgeable,explained everything well. I would definitely recommend this place to all my friends.

Jim Z. le

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very accommodating

NICK J. le

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Le client n'a pas laissé de commentaire.

Dave W. le

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Le client n'a pas laissé de commentaire.

Mary F. le

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Greg was of the utmost character! He secured the truck and it was available just as he promised it would be! He had to jump through hoops and he came through. Kudo's to you Greg! I appreciate all you did!

Vitali S. le

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Le client n'a pas laissé de commentaire.

Jennifer L. le

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Reserved a larger truck at this location only to receive a phone call from corporate owned location in Albany informing me that I had to pick up much further away. And at a $1 a mile I wasn't going to pay and extra $30-$40 which is ridiculous. In addition to the 2 hours it would take me each way, cutting into my moving time. I changed the reservation back to this location. So glad I did. Very helpful and pleasant to deal with. Dealing with your Corporate office, not so good. Woman vas very rude, telling me that it the only way to get the larger truck and was only a 4 mile difference. Yes, that would be true if your truck was also a boat to cross the river.

Diana Y. le

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Everyone was pleasant

JOHN L. le

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Great people to do business with. Thank you!

Steven H. le

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Very helpful and knowledgeable owner.

Dwight F. le

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Le client n'a pas laissé de commentaire.

Sue Anne P. le

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Le client n'a pas laissé de commentaire.

TRAVIS H. le

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Le client n'a pas laissé de commentaire.