This is my second time using college hunks moving, Everyone was amazing!! Thanks job well done!!STUARTALLEN S.
Customer Reviews for RMD Auto & Marine Corp
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
East Northport, NY 11731
(On the corner of Larkfield Road and Garfield Road)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h30 pm
- Sam : 9h am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Lynn S.
Le client n'a pas laissé de commentaire.Lynette B.
We followed the drop off instructions and returned the vehicle the day after we got it. Despite the 2 day allowance of time for the truck, we were charged an additional 2 days for it. I've called to get those charges reversed.EVAN O.
The people were good to work with. The lot is too small for big trucks.JERRY R.
Le client n'a pas laissé de commentaire.JOSEPH V.
The whole process took 2 hrs to get the key and the scanner did not work picking up or dropping off. On with customer service 1,5 hrs because she could not get anything to work. Worst check in and pick up - get your tech working first. Dealers scan code faced the sun, impossible to get no glare. Was not told I would need to refill gas or pay g price gouging prices. Going to Home Depot next.HERBERT C.
Friendly good pricing, easy rental!!Stuart S.
Thanks for the helpful tips on loading the car onto the trailer very helpfulRobert C.
The truck was fine but the company charged me for a service that I did not receive. Also, the early/late hours pickup/drop-off was awkward and time consuming.SCOTT V.
Le client n'a pas laissé de commentaire.KENNETHJAY W.
Le client n'a pas laissé de commentaire.Gregg A.
Only issue was that the truck that I received images of for verification was not the same one and I had to take pictures to dispute that it was not the same truck Otherwise a good experienceJOHN Y.
Had to go to this location bc at BP up the road had a reservation and truck wasn't there. Wasted so much time finding other accommodations. Wouldn't use uhaul again. Guys at rmd were nice though.BRIANJ B.
Le client n'a pas laissé de commentaire.Jonathan C.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.JOHN Z.
Le client n'a pas laissé de commentaire.KAYLAROBIN D.
easy peezy. none.KENNETH S.
I rent UHauls periodically. This was, without question, the worst truck I have ever received. The front axle sounded like it was going to fall off with every bump I hit. When your trip is 200+ miles on highway it was a constant occurrence. there was a slight draft coming through the driver door and the truck struggled to maintain speed going uphill. I was travelling upstate NY so there were many uphills! The truck also pulled slightly left. I don't expect luxury options in a moving truck, but white-knuckling it for 200+ miles was crazy! Couldn't return this piece of junk quick enough. My first bad experience with a UHaul rental. Hoping it was a one time occurrence.Matthew M.
Le client n'a pas laissé de commentaire.john P.
Location was very convenient to me and the other aspects were not an issue. Was not open so I had to do a mobile return which went fine. I called them later to ensure they retrieved the keys. All good.Allan P.
I had charges that accured that were not mentioned!ANTHONY W.
Everything was excellent especially how easy to make a reservation using the website.David C.
Your website is very confusing. Needs to be revamped and user friendly so the customer understands if they are self checking out or dealing with in store transaction. Credit card keypad not working correctlyALEXANDERSCOTT D.
Le client n'a pas laissé de commentaire.Jo-Ann G.
Le client n'a pas laissé de commentaire.THOMASJEFFREY H.
Le client n'a pas laissé de commentaire.RICHARD G.
If this location is going to advertise that they will be open at 9am for customers to pick up a vehicle, then the person who is responsible for handling the U-Haul rentals should not arrive at 9:20am. At the very least, extend an apology to those who were waiting because that was not forthcoming at all.KEVIN M.
Le client n'a pas laissé de commentaire.KEVIN M.
It took 35 minutes for self pick-up. The barcode at the location was behind smoked glass and was not scannable. Your website was unless to help I had to chat with cust srvc and eventually had to log out and back in to get you site to work right. Self pick up is terrible.Mark W.
It's great you can pick up after hours using you phone !Richard V.
Le client n'a pas laissé de commentaire.THOMASJ K.
Not ready for 9am reserved pick-up....situation resolvedALAN V.
26ft in very poor unsafe condition 300plus mike trip. 7th house 7th move worst experience I always used uhaul in future I will consider other options.Christine H.
The Tuck did not have the Appliance HAnd truck in it as requested. Also, I did not realize that not all your Moving trucks come with Ramps. This one did not and made my move more difficult!Michael F.
everyone @ RMD was greatVincent E.
Le client n'a pas laissé de commentaire.Gerard M.
hated the overhead rolling door. i have used these a few times and they always get stuck on something. there is away to fix this if u are interested.brian M.
nothing, transaction was super smooth and easyAndrew S.
I paid for a dolly and furniture pads. Neither was in the truck. I will be reporting this to the BBB.Benjamin R.
Friendly customer service! They were able to accommodate me at the last minute!Peter M.
Missing packing material like boxes ðŸ“¦SOHAIL H.
The process went really smooth and Terry was great! Will be using again in the future.John M.
They were great and expedited the service in all areas!!Gerard R.
Le client n'a pas laissé de commentaire.William M.
Le client n'a pas laissé de commentaire.Elizabeth Z.
Le client n'a pas laissé de commentaire.ANTHONY G.
Le client n'a pas laissé de commentaire.william W.
Tried to register return on website. Link repeatedly told me that it was an old connection and it did not work Had to call the next day. VERY ANNOYING ESPECIALLY DURING A SNOW STORM!!....please fix website..Thank you.. everything else was wonderful ..Angela D.
Le client n'a pas laissé de commentaire.Erik N.
great serviceKenneth M.
Returned same gas as received. FUEL OVERCHARGED.!MICHAELLEWIS B.
all goodCHRISTOPHERSCOTT B.
Great friendly service - took care of me when I couldn't access the internet to complete the rental. Seemed like a real nice guy.JAMESB C.
Le client n'a pas laissé de commentaire.Martin P.
Le client n'a pas laissé de commentaire.Alex L.
I miss placed my keys for the u- haul And there was no spare or back up plan. I found my key 2 hrs later .Kathlyn C.
They overcharge meALEXandros S.
No one working at this facility was wearing a mask. The truck was filthy and covered in food when we received it. Took an hour to clean out before we even started our moving journey.Gerard B.
Le client n'a pas laissé de commentaire.Jennifer H.
Le client n'a pas laissé de commentaire.LAWRENCEJ G.
The owner was very pleasant. However, when I reserved the truck it was to be picked up at 7:00 AM on 8/20/20 in West Babylon, NY 5 minutes from my home. The day before I found out only by checking my reservation, I received no notification from u-haul that I had to pick the truck up in Northport 40 minutes from home at 9:00 AM. I arrived at 8:50 AM, the same time someone was returning the truck. The place didn't open until 9:20 AM, the truck was not cleaned, serviced or inspected, I was just given the keys. Your website says pick up at a convenient location for you - That is a blatant lie. My move was delayed over 3 hours from my original plans. I will have to think twice before using u-haul againMitchell W.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Andrew M.
gas tank showed full but was not. they should ask to see the gas receipt when you return the rental.Robert C.
Le client n'a pas laissé de commentaire.Thomas B.
Excellent experience. Would definitely recommend.Donald Y.
Le client n'a pas laissé de commentaire.Jason A.
Le client n'a pas laissé de commentaire.Ed P.
Le client n'a pas laissé de commentaire.Gary B.
Le client n'a pas laissé de commentaire.Gary R.
Truck had 81k miles and many problems, should have been scrapped a while agoDavid F.
I was very frustrated and annoyed with the U-Haul app. It was not recognizing my location in my phone even though I had location services on. I had to go to the website and then my phone was connected. This occurred on pick up and drop off. There was a 15-20 minute wait for help on the phone which is lengthy when I was in a schedule. I was instructed to use on line chat on U-Haul website but could not locate it- maybe it's there but not easy to utilize from my perspective. The 24 hour service is very convenient but I'm never sure if the app is going to work quickly or delay my scheduleDANIEL G.
Le client n'a pas laissé de commentaire.Christopher R.
Le client n'a pas laissé de commentaire.Thomas M.
Le client n'a pas laissé de commentaire.Christopher R.
Le client n'a pas laissé de commentaire.Alexandra R.
Le client n'a pas laissé de commentaire.Andrew R.
Le client n'a pas laissé de commentaire.John B.
Do not allow the app to expire the reservation. It was the worst part of our experience. I would give 1 star overall if I could.victor S.
Le client n'a pas laissé de commentaire.Michael S.
I would make sure fuel tanks are full before giving vehicle to customer . Easier then playing guessing games on how much fuel to put inNader F.
Le client n'a pas laissé de commentaire.Steven G.
I dropped it off after they closed never meet anyone but big parking lot to move around inrichard M.
They charged me for "scratches" on the vehicle. This was complete BS. Will never use U-Haul again.Scott V.
The office needs a new computer. Staff was nice. But the computer slowed me down by an extra half hour.Kevin O.
Le client n'a pas laissé de commentaire.Anthony C.
Terry is awesomeDaisy R.
Le client n'a pas laissé de commentaire.JOHN L.
dropped off after hoursEdward G.
Le client n'a pas laissé de commentaire.steven D.
Location was good... U-Haul coming itself is terrible phone customer serviceSalman N.
Le client n'a pas laissé de commentaire.James D.
You can honor the quoted rate, I received a quote on the phone and internet for 900 included miles. When I received my bill I was only giving 750 miles, which added to the charge for over mileage.Gustus L.
Location was fine, just not what I had picked. Had to drive 20 miles in traffic to get there.Daniel L.
Very professional and courteous right on piont!!darryl T.
Everything was perfect.Elizabeth A.
Le client n'a pas laissé de commentaire.Frank R.
Le client n'a pas laissé de commentaire.Jannet D.