Customer Reviews for RNNS Inc
(U-Haul Neighborhood Dealer)

7 évaluations

3031 Baltimore Blvd   Finksburg, MD 21048

(443) 590-3403

Heures d’ouverture

  • Mon-Thur: 8:30 am–4:30 pm
  • Fri: 8 am–4:30 pm
  • Samedi : de 9 h a.m. à 5 h p.m.
  • Dimanche : de 9 h a.m. 3 h p.m.

Services dans cet établissement :

Pour nous contacter

(443) 590-3403

3031 Baltimore Blvd
Finksburg, MD 21048

Services dans cet établissement :

Heures d’ouverture

  • Mon-Thur: 8:30 am–4:30 pm
  • Fri: 8 am–4:30 pm
  • Samedi : de 9 h a.m. à 5 h p.m.
  • Dimanche : de 9 h a.m. 3 h p.m.
Aucune photo disponible

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:
Évaluation :
1

The representative at this location had no idea how to connect a trailer. Look at the picture he took during setup. I can provide additional pictures also. He didn't tighten the knob on the hitch ball at all, he made the chains so tight and wrapped around that they would have snapped on the first turn. I had to completely reconnect the trailer before leaving.

JOSHUA W 
Évaluation :
2

Staff was not trained on the U-haul...had to call manager on speaker phone to walk through the process that I already completed online. Both the on site employee and the remote manager were no native English speakers making the process all the more frustrating. The check in process was about 2 minutes long. I was upsold online to rent a pickup and dolly but there was no hitch on the truck to use them together. No one at U-haul picked up the support number after 10 minutes even though the message said to expect a five minute wait. I had to renegotiate the deal to use the box truck that had a ball hitch on it so I could still salvage my rental. I had a 3:30pm rental time for a 4 hour rental and arrived about 10 minutes early. I didn't leave the location until 417pm placing me right in rush hour. The trucks and dolly on site were clean and in good shape but the process of checking out was completely a disaster. I had a poor experience with U-Haul decades ago and have used Penske since....and will again.

John G 
Évaluation :
5

the owner at this location is a very nice person, be nice and polite to him and he will be very nice and polite to you . from now on this place is my go to place for all my u haul rental needs . thank you so much

Brown D 
Évaluation :
1

Extra charges I wasn’t aware of until after putting me in debt

Dakota T 
Évaluation :
1

You over charged my credit card. More than I used. NOT COOL. WILL NOT RECOMMEND OR USE AGAIN.

Dian S 
Évaluation :
1

TERRIBLE experinece. U-Haul should cancel their contract with this business. The personnel was so rude and was not helpful at all. I was returning a small trailer and he expected me to back it into a spot with was not much bigger than the trailer - with the potential of hitting another UHaul truck and damaging the trailer. He told me he could not accept the trailer and would have to drive another 15 minutes away. He finally allowed me to take the trailer off and I assisted him in it into the small space.

Lee E 
Évaluation :
1

one person working at a conveninence store. He told us up front that he had never rented a trailer and had no idea how to hook it up. he proceeded to hook it up incorrectly and when we drove off with the trailer he canceled the rental. That led to hours on the phone with uhaul trying to get it straightened out. two weeks later I have been charged $200 over my contract and can't get anyone, at any haul number, who can fix the issue.

Randall M 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page