It's a dive bar in a rural area. Operated by male and female that could not care less. My reservation was at 10:00 am. It was moved twice with no notice to me. The truck was 15-20 miles away from my original location which was a block from my home. At this location the operators didn't not arrive until almost noon. The cab of the truck was full of animal hair. The truck only had 1/8th of a tank of fuel. Moving my reservation impacted my reservation with the "moving helpers, they sat around almost two hours before I got the truck to them.
Timothy M
Customer Reviews for Roadhouse
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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N.D.
richard dDid sweep trailer after use not done when picked up
Howard LEnsure that the vehicles are gassed up before they are picked-up. And, we had to blow out the back before we loaded our things.
Larry DGreat people and great service!
Thomas HCheck the equipment a little better my trailer had several lights out but it was the only one available so I had to take it anyway it pulled very well just not many lights was working
Michael JThe truck I rented had a leak in the cargo area. Did not know until I was coming home driving through rain. Everything on the right side of the area was wet. Thankfully everything was either in bins or garbage bags.
Dawn GIt was great. Very friendly
Susan DIt's bar. You can't smoke in a uhaul but you have to go in a smoky bar to pickup or return. The people that work there are the most disrespectful people I have very had to deal with. Except you to wait for them at any cost.
William PHarley was great! He had eerything cleaned and the truck had a full tank of gas! He was punctual, thorough in explaining the truck details and super kind! ..Will definitely rent from Roadhouse, again!
Tiffany VThis location is in a local bar. Harvey and Jessica were very helpful in getting us checked in and even gave us some much welcome info on our new neighborhood in Mississippi. Friendly folks who are willing to assist.
Cheryl AGreat people
brad cBring it to me
J MVery nice customer service and helpful
Yorianawaty CEverything was fine people were great
Clark SHelp to move the truck and unload my belongng and got truck back o drop off location. Would not been able to get this done with out all Harveys help. Thank a million.
Linda RNothing wrong with the location - Just the fact that we were rescheduled for pick up 3 different times and had to drive an hour out of our way to pick up a truck because of U-Haul's sorry-ass planning.
Bryan HBe clear in the price!!!
CHRISTOPHER SEverything was good,I wouldn't change a thing.Thanks for the great service
David TNot the location fault but due to Our local uhaul not being open after our reservation was made, we had to pay an additional $30 + for mileage to pick it up at a location farther away and added gas. No offer of a discount or allowing us miles to help with the expense. Uhaul always screws us over
PATRICK FCustomer service was outstanding!
David KMore lighting! It was dark when I returned the truck, so it was a little bit scary, on Hwy 49, to get out to take the necessary pictures for return!
Mary MPick up location is a dirty smokey bar.
LORETTA ONo one answered the door even though cars were there. I dropped keys and contract in the box.
timothy sThe premise smells like an ashtray.
Charles MEverything was as good as anyone could ask for. I truly appreciate their attitude and hospitality.
James JDrop off location used a dropbox to leave your key and paperwork without a person being on site.
KENNETH B