Great service
Jack Guy
Customer Reviews for Roberts Family Enterprises LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Dawn is very helpful in every aspect of renting a truck. She ensures the trucks are ready to go on time. Would recommend her and Roberts Enterprises to anyone!!!!
David TorbettQuick and easy drop off location very friendly owners.
Sue McGuireAwesome experience
JAMES COMPTONWe returned the Uhaul on Sat evening so no one was there.
Skylar ReeceGreat customer service.Very friendly and will do service again.
Linda McQueenPersonnel was very friendly and helpful! This location was not one of my return choices, but upon discovering it, I called to ask if I could return the truck to this location instead as it was about 15 miles closer to me and a much safer drive in the mountains.
kathleen bryceFriendly professional service equipment readily available easy convenient service no problems at all
Kevin MainDawn Roberts at our local U-haul is so sweet and she goes the last mile to help you !
Richard FrittsFriendly home town family run business. I called at 8, not knowing that they weren't "open" until 9, and the lady actually picked up the phone and checked inventory for me. The whole experience was really good and I will be going to them for any future rentals. I like the other place I've used, but I love this place.
Timothy ReadAlthough the vehicle was filthy inside the cab, it did not impact the usefulness of the vehicle for our needs. The owner/operator apologized for the condition, and explained the circumstances. This particular U-Haul location was a very small location but was extremely close to our home and our in town usage.
Melissa CallahanRien
William WillisBest customer service anywhere.
Beth CoxMrs. Roberts was amazing in helping me.
Mike DancyThe Robertsons in Mountain City Tn, (DAWN) is the most friendly person , she has the best disposition,and is very helpful.
Deborah TaylorVery good service always a awesome helpful place to rent equipment
DANNY CHANCEGreat customer service with a smile!
william andrewsDawn was very helpful and kind.
Allen ConnellDawn is a very friendly and helpful person. We have rented from her on several times and she has always been great to deal with. I always go to her and even change my requests in order to use her location.
Jim BlakeNothing, the pick up location experience was the best customer service I have seen in ages. It made me feel valued and appreciated. Something lacking far too often these days.
WILLIAM TATUMAlways the best!!!!
Debi KnerrSuper great experience! Thank you
SPENCER STANLEYVery nice and knowledgeable an the service was outstanding Dawn the lady runs the place is very helpful 100 percent will be back thanks again
Roger GreerFix damaged or missing equipment before renting to new customer.
Matthew WoodsNo issues. Customer service was excellent.
Thomas WoodDawn Roberts is awesome!
Joann PaulYour computer sent me a confirmation that my pickup location was 2 hours away. This caused me great concern, and I had to waste my time and my local agent's time to learn the confirmation was generated automatically with incorrect confirmation information. You should correct this problem.
Earl FullerNo issues or complaints. Customer service was good on both ends.
Thomas WoodAlways excellent service at this location!
David DotsonThe mobile app would not accept the required picture to check the truck in after hours. I ended up leaving it and calling the next day.
TIM VANDYKECustomer service was great but th e truck need a little cleaning t do everything else was great
Roger GreerVery nice people. So helpful.
Summer WadsworthVery helpful and friendly. I appreciate the quick check-in getting me out quick!
Clint GormanYou couldn't improve on anything. Mrs. Roberts was so very pleasant, kind, and extremely helpful and accommodating. Couldn't have gone any better. Would highly recommend this store.
Stephanie SmithI hope we never have to rent a truck from any location other than Robert Family Enterprise. The trucks are always clean and ready when they're supposed to be picked up. Dawn goes out of her way to be helpful and she is so kind and just wonderful to work with. We highly recommend doing business with Roberts Gamily Enterprise.
Allen WalkerJe
Jim BlakeNot a thing it was a nice feelin .. the representative was vary nice n friendly
Diane HarmonGreat job by Dawn, keep up the good work
Stuart ShounExcellent customer experience. Super helpful and extremely pleasant
David LisiAfter hours drop-off, but directions were clearly stated on how and where.
Douglas JenksGreat Personal.
BOBBY WILSONThese folks were the best I have ever worked with of all the Uhaul locations i have been in in my lifetime. They bare the best of the best. Allen
Allen WalkerAlways can count on them for our needs!
Debi KnerrRoberts Family is the best!
Debi KnerrContinue your operation with supplies as such
David FrazierExcellent service à la clientèle
Charles ShipmanI arrived and the people here were so super friendly! I had never towed before and they were so understanding and unhitched the tow behind for me. I had such a wonderful experience with U haul. Wouldnt ever hesitate to use again!
Laura KiersteadRien
Michelle Dansro