Very enjoyable experience. Patiently answered my questions. Knowledgeable about equipment and procedures. Looking forward to doing business with this store again.JUDITH B.
Customer Reviews for Roberts St Self Storage & Graettinger Hardware
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Graettinger, IA 51342
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 6h pm
- Sam : 9h am à 4h pm
- Dim : 9h am à 2h pm
Heures d'ouverture spéciales
- 12/25/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Only thing is if they would have said my cash deposit would be a check mailed back to me.Larry H.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.MICHAEL P.
Le client n'a pas laissé de commentaire.JESUS L.
Great professional friendly service - thank you!ROBERT L.
Very helpful, made sure we could take off and put on as needed.CARL JOSEPH R.
Le client n'a pas laissé de commentaire.DAVID R.
Very satisfied, nice people to deal with.Dennis O.
Very rude and locked my debit card by continental running itKristy W.
Le client n'a pas laissé de commentaire.Jennie and Du R.
Le client n'a pas laissé de commentaire.LINDA B.
Le client n'a pas laissé de commentaire.Sawin J.
Le client n'a pas laissé de commentaire.Jody H.
I was angry because of the wrongly reserved 10" instead of 15". and I HAVE TO DRIVE FROM Fairfield to Iowa City and back to BURLINGTON. Any way, aT THE END OF THE DAY, I have got a good experience with HAUL. GOD BLESS YOU!HABTE G.
Le client n'a pas laissé de commentaire.Steven A.
Le client n'a pas laissé de commentaire.Charles C.
Le client n'a pas laissé de commentaire.Charles C.
Le client n'a pas laissé de commentaire.clayton C.
Le client n'a pas laissé de commentaire.SCOTT T.
Le client n'a pas laissé de commentaire.STEVEN M.
Pat is great. Very helpful thereScott W.
Monitor your locations and personnel with some Customer Service and Cleanliness protocols and no PORN on the TVs above the desks in the front of the store. Trouble is ....... I doubt anyone really reads these or acts upon them.Jon E.
Le client n'a pas laissé de commentaire.Jackson H.
The return process was quick and easy and the person was friendly and helpful.john W.
I think the truck I was rented was fairly old and received really bad gas mileage (6-7 mpg). The trailer wasn't close to full, I wasn't hauling anything very heavy, and the wind wasn't bad, so I'm not sure why the mpg was so bad. Maybe updating the fleet would be beneficial.ALAN B.
Le client n'a pas laissé de commentaire.Ginny B.
excellent service, trailer was ready when promised. hooked it up, checked all connections and lights.Kendig K.
Le client n'a pas laissé de commentaire.SETH L.
Le client n'a pas laissé de commentaire.QUINTON W.
I am very disappointed I was charged an extra day for returning the trailer less than an hour outside the window, after I was previously contacted by customer support to change my pickup location and told I would have to pick up the trailer earlier than I originally reserved for.Justin P.
Le client n'a pas laissé de commentaire.Aaron R.
I dropped off the trailer after hours on a Saturday night when nobody was there.I got a phone call on Monday afternoon asking if I was going to drop off the trailer,I thought they would have looked before calling me.Steven K.
We were treated so kindly and the truck was the perfect size. So clean as well.BETSY N.
Hood service, vlean equipment. RecommendPATRICK P.
Le client n'a pas laissé de commentaire.TINA H.
Le client n'a pas laissé de commentaire.JULIE H.
Le client n'a pas laissé de commentaire.Jon W.
Location closed when we arrived.Terry D.
Le client n'a pas laissé de commentaire.mark M.
Le client n'a pas laissé de commentaire.ruth P.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.Regina R.
The only thing I have a problem with is being charged twice and getting told it was going to be cheaper bring it back to their store I did one payment online then she said I would get cheaper but I get charged double I don't understand how when I did all the figureling out with mileage and I fell that I shouldn't be getting charged double when I did all the figureling online and when I did the first reservation and payed I added extra miles so their for what I got charged I don't understand whyMichelle M.
Le client n'a pas laissé de commentaire.hOLLY V.
Great friendly customer serviceMaria G.
Le client n'a pas laissé de commentaire.JIM D.
Le client n'a pas laissé de commentaire.Christopher N.
Le client n'a pas laissé de commentaire.Gerry L.
Had to get a trailer from a location 50. Miles from original confirmation location, added 100 miles to 1250+mile trip! Then U-Haul rep says â€œtruck was not able to tow trailerâ€..10000 lb tow capability Toyota Tundra! Called supervisor and after 1 1/2 hours finally got Auto transport trailer! More added time! Will not depend on nor suggest U-Haul to anyone dealing with out of state trips! Local reps are 100 % capable!LARRY B.
Very friendly and helpfulRick M.
Le client n'a pas laissé de commentaire.John S.
Staff very friendly & helpful.Andrew W.
Variance in the fuel level was supposed to be noted but wasn't so was billed for replacing fuel that wasn't in the truck. Had to make multiple calls and wait for refund due to this.Devin D.
Le client n'a pas laissé de commentaire.Denny H.
Le client n'a pas laissé de commentaire.Todd R.
Le client n'a pas laissé de commentaire.CARROL H.
Very friendly and knowledgeableKevin W.
have all info in computer so rep will not have to do what is suppose to have already been done as I spoke with u-haul themselves and had 2 hr delay because of this along with going 2 hrs out of my way to pick up when there was what I needed 15 minutes awaydennis P.
Le client n'a pas laissé de commentaire.Park D.
cashier did not appear to know about reservation and even with my reservation number took some time to find it.Brian K.
I wanted to drop the truck much earlier than scheduled ,so when I Called the phone number given it was after hours but the owner met with me anyway. Very accommodating Thank youDave W.
Le client n'a pas laissé de commentaire.Joey B.
Great guy to rent from,Gordon D.
This dealer provided great service. Very easy to work with and small town attitude added to positive experience.PAUL S.
Le client n'a pas laissé de commentaire.Andrew F.
Very helpful at both ends. I go uhaul!daved H.
Le client n'a pas laissé de commentaire.Todd S.
Le client n'a pas laissé de commentaire.jeff K.
Le client n'a pas laissé de commentaire.Janelle B.
Le client n'a pas laissé de commentaire.James R.
Le client n'a pas laissé de commentaire.Bob S.
Le client n'a pas laissé de commentaire.tim W.
Le client n'a pas laissé de commentaire.DeeAnn H.
Overall experience was excellent and easy. Would definitely do use the same store in the future.Mica H.
Le client n'a pas laissé de commentaire.Blaine S.
Very helpful.Robin M.
Le client n'a pas laissé de commentaire.Shawn S.
i reserved the trailer a month in advance in the town where i reside i got a call the day before my rental date that the trailer was located 25 miles away. it took an hour longer than it should have to get the trailer the u haul dealer in the town where i reside had a trailer like what i rented on his lot the evening before my rental date not happy with the inconvenience.. will look somewhere else next time i need a rentalTom R.
Very helpful and friendly.Tim P.
Le client n'a pas laissé de commentaire.Brandie M.
Le client n'a pas laissé de commentaire.B.J. S.
Everyone was so nice and helpful thank you!!Tina M.
Trailer did have a mismatched tire and has low air pressure.Dale S.
More of a concern. I was alotted 201 miles but when I returned the unit it totalled 267 miles. Looking on mapquest using the route I used it was 199 miles from original rental location to drop off. I also had a friend assist me and where he lives which is not much farther away from pick up location and he had filled his car with gas before leaving his house Saturday morning and when he filled Saturday evening he had put 201 miles on his car in the move. Something appears to be askew either with the odometer or with original leasing location, I am willing to accept a few miles different but not 67 thats a bit excessive. Would appreciate a phone call to discuss further. Not pleased about the extra miles. ThanksMARK S.
Le client n'a pas laissé de commentaire.Kevin R.
Le client n'a pas laissé de commentaire.Ned C.
Le client n'a pas laissé de commentaire.Jacquelyn F.
very nice equipment.Don K.
I rented a trailer to haul building supplies. It was in very good condition and handled well. The personnel were very courteous and helpfhelpful.Gary G.
All went fine, but was just a storage facility - not staffedDavid Z.
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