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Bob S | Expérience généraleCustomer Reviews for Robinbrooke Storage
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The office staff is awesome! We rented longer than we thought we would and no issues. Will recommend to others. Highly satisfied with the unit and storage facility.
Billie F | Expérience généraleTotally enjoyed my storage unit.
William J | Expérience généraleVery Professional and Nice to work with. Very clean and secure facility. We will be back. Great Place.
Charlie B | Expérience généraleI have used many storage facilities over the years on two different sides of the country. This one BY FAR has been one of the friendliest, most convenient, and well-kept facilities I've ever worked with. Prices are fair and staff realizes that we are human! Thank you for a wonderful experience.
Steven B | Expérience généraleGood experience!
Dwight M | Expérience généraleNo issues whatsoever while using Robinbrooke for storage over the past 3 years. Would definitely use again if needed.
Lisa R | Expérience généraleWonderful experience. Would highly recommend.
Lisa S | Expérience généraleVery accommodating and friendly!
Roy A | Expérience généraleRobin was always so friendly and helpful in answering any questions.
Marion G | Expérience généraleRobyn was amazing, patient and professional.
Colleen S | Expérience généraleI was always met with a willingness to help any way possible. Respectful, courteous, n helpful. I whole heartedly recommend to any needing storage.
Sharon F | Expérience généraleExcellent customer service
Debby S | Expérience généraleMy storage unit was in a secure building with climate control. I felt that my belongings were safe there because there are a couple security measures in place: you have to have a code to get through the main gate, then a key to enter the building, plus the lock I put on the door. Robyn in the office is very nice and helpful! Fortement recommandé!
JESSICA M | Expérience généraleI was very happy with Robinbrooke. I never felt as if myself or my belongings were ever unsafe. If I ever had a question or an issue, the response was always pleasant and quickly responded to. I would highly recommend to anyone needing a storage facility. Thank you Robinbrooke for a wonderful experience.
Diana O | Expérience généraleVery friendly and easy to work with.
Tony S | Expérience généraleRobyn at the front desk was very sweet, we were there for about 13 months, was a great place to deal with.
Marcie B | Expérience généraleRobin and her Husband are truly just a delight. I have rented storage from them for the past two years and have not one negative thing to say about them or their business.
Arianna O | Expérience généraleRobin was wonderful to work with! Very professional, helpful & friendly.She represents your business with exemplary service Beth & Tony Carter
Beth C | Expérience généraleFrom start to finish, the friendly staff made the entire process a breeze! The grounds were well maintained and nicely lit. I never worried about my belongings at all and always felt safe no matter what odd hours I had to access my storage. 11/10!!!
Lee S | Expérience généraleWonderful staff and a secure and accesable area to keep my valuables. It was everything I needed, thank you.
Eric K | Expérience généraleWould highly recommend Robinbrooke Storage… nice facility with excellent Management!!
Stephen S | Expérience généraleLove that it is temperature controlled! Would recommend definitely
Mary M | Expérience généraleHighly recommend this facility to anyone who wants to experience deeply caring and loving people! Extremely helpful and accommodating! Thank you Robyn for helping us so much! We'll miss you :) Owen & Evie
Evie Z | Expérience généraleNice facility and friendly staff, especially Robyn, Facility Manager.
Carl L | Expérience généraleRobyn was very friendly and helpful.
Ron S | Expérience généraleMs. Robin was friendly and very helpful.
Elizabeth M | Expérience généraleGreat experience!
Sarabeth B | Expérience généraleGreat experience with you. I would use again.
Jana C | Expérience généraleWe would absolutely use Robinbrooke Storage again in the future. Robyn was always helpful and extremely friendly.
Sandra B | Expérience généraleA very positive experience. Would highly recommend
Linda A | Expérience généraleI had alot of heavy garage equipment on wheels, the unit was designed with a large drain in front of the door. The drain cause abundance of trouble getting the wheeled equipment into and out of the unit. It actually took a 1 person job, into a 2 and 3 person job as we had to lift each peice over the drain. It was after hours when we made our first drop off or I would have asked for a new unit.
Josh E | Expérience généraleThe office manager was very nice and professional. I enjoyed working with her.
Steve B | Expérience généraleGreat place!!
Patricia W | Expérience généraleRobin is literally the best! I picked a veteran owner business for a reason. Durning the hype of the pandemic I was without work and unemployment. She was always very kind and understanding and did what ever she could to help me. 10 out of 10! The place is clean and easy to get in and out. Made my move in and out too easy.
Laken S | Expérience généraleWe have been doing business with them off and on for the last 4 years and I would highly recommend the perfect place to store your stuff. I really like the people who work there.
Karen T | Expérience généraleHallways were dirty, saw dead roaches, hopefully dead due to spraying. Storage got very dusty due to openings at top of unit, anyone's bugs or whatever could get to each unit. Had 11 days remaining and no refund, gave notice, never paid late, if move in 11 days early customer would pay. Very congested at times due to big pontoons, boats,. Staff very nice.
Elaine H | Expérience généraleRobin is excellent-clone her! She bent over backwards to assist me with storage accommodations. Without question she is the "dynamo" to the operation. Disturbingly however, is your inability to refund monies against unused storage time. For example, I rented three units, turned them back to you yesterday: this equates to approximately $140 in unused storage capacity. While $140 is not "huge" in comparison to your overall operation-it is a substantial amount of money to me. I understand what's in the contract-it doesn't make it right. In the future when asked about your facility-I'll tell the truth-great operation-Robin, makes it so! I'll also inform them as to the special language in the contract.
Randy G | Expérience généraleVery user-friendly management and a superb facility.
Ronald N | Expérience généraleDuring a stressful move, Robinbrooke Storage made getting a nice and very clean unit seamless. The customer service was incredible and I will recommend to friends and certainly use in the future!
Dianisha A | Expérience généraleGreat storage facility and people. Very helpful and professional. Robin was able to assist our family in a unique position. She is kind, helpful and professional.
Joshua K | Expérience généraleRobin Brooke Storage is amazing- the staff if incredibly helpful, and always friendly. We had multiple units while we moved and they made sure we were always taken care of. Highly recommend this business!
Courtney T | Expérience généraleThe facility was convenient for my home and the 10'x10' unit was clean and humidity controlled. Robyn was very friendly and helpful.
Paul B | Expérience généraleI've used Robinbrook storage several times. I have always been satisfied with the experience. Robin is very helpful and professional.
Matt S | Expérience généraleRobin went above and beyond to help us secure storage for our belongings. She was a jewel in her efficiency, helpfulness and all around help when we really needed it. We will always be grateful to Robin and all of her kindness.
Frederick P | Expérience généraleThe staff were really great, storage clean, . Very nice facility, would rent again if needed.
Emogean S | Expérience généraleHas been a great facility. Second time we have used Robinbrooke. A bit disappointed that we didn't get money back since we vacated the unit before the month ended. Especially since we have been paying rent here for the last three years.
Sarah H | Expérience généraleWell priced and 24 access to my unit. Very clean. I would use again if needed.
James M | Expérience généraleThis was an excellent experience for us. Any time we have a storage need in the future we will definitely check here first. Excellent customer service!
Stephanie E | Expérience généraleI maintained a storage unit at Robinbrooke for at least 10 years and never had any issues. Thank you and Merry Christmas. Impressed that the staff remembered my name.
LASHARME G | Expérience généraleEveryone was very helpful. This is a very nice facility.
GREG T | Expérience généraleneed a dumpster
Terry C | Expérience généraleRobinbrooke Storage went out of their way to make sure my needs were met. Je les recommande fortement!
Beth H | Expérience généraleLooks secure with the new fencing being installed. I'm very pleased with that. The lightning wasnt very good down the aisle. Please consider adding more lighting for security and safety of customers.
Micah G | Expérience généraleThe storage was very convenient and a great price for a climate controlled unit. The staff was very friendly and very helpful.
Todd B | Expérience généraleBesides being convenient to our home location, we were pleased that tyhis facility was so professionally run. Both staff persons, Robyn and Dobie, were friendly and helpful well above excellent.
RICHARD S | Expérience généraleExtremely helpful and very professional! I will definitely recommend to others and use again when the need arises!
Cindy P | Expérience généraleVery helpful and friendly
HOMER L | Expérience généraleHad a climate- controlled storage unit for three years; always secure, and recently enlarged and improved with gated entry. Je les recommande fortement.
SARAH H | Expérience généraleWebsite claims climate control and temperature control. Very deceiving. Had mold and mildew on furniture and boxes. Tried to address employee job site and they showed no interest in wanting to help.
Dave R | Expérience générale