Customer Reviews for Robinsons Auto Repair
(Concessionnaire U-Haul dans le voisinage)

150 évaluations

2700 Hughes Rd   Dickinson, TX 77539

(832) 769-4792

Location Hours

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : 9h am à 12h pm
Heures d'ouverture spéciales
  • 4/19/2021 - 4/20/2021: 8h00 am - 2h00 pm
  • 4/26/2021 - 4/27/2021: 8h00 am - 2h00 pm

Services dans cet établissement :

Pour nous contacter

(832) 769-4792

2700 Hughes Rd
Dickinson, TX 77539

Services dans cet établissement :

Location Hours

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : 9h am à 12h pm
Heures d'ouverture spéciales
  • 4/19/2021 - 4/20/2021: 8h00 am - 2h00 pm
  • 4/26/2021 - 4/27/2021: 8h00 am - 2h00 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Have no crawling worms on equipment. The trailer was parked under a tree with crawling asps or some type of crawling caterpillars that were everywhere and falling on to you as the trailer was checked and attached that was the only negative. The lady was very kind and helpful

MARTHA U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARTIN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Freddi C. 
Évaluation :
5

Amazing customer service. Best customer service I have experienced with uhaul by far. Corporate should take notes from Dee. THANK YOU DEE.

GABRIEL K. 
Évaluation :
5

Nothing! Everything was processed quickly and the lady was very nice, friendly and very professional.

Cristina B. 
Évaluation :
5

Perfect

CHRISTOPHER B. 
Évaluation :
5

make a better survey, one that directly addresses the equipment rented (this is for a car transport, it was excellent)

Richard F. 
Évaluation :
5

Very small personally owned site. Lady there was kind, sweet and helpful. Glad she was available as the first location that we went to which was found for us by our local dealer and listed on my paperwork was NOT open to receive the covered trailer. We were forced to search for another drop off location and found this super nice lady who was happy to allow us to drop the trailer off at her site.

TODD C. 
Évaluation :
3

1st off, have your website STOP SENDING ME SO F*¢KING FAR away. I literally and physically passed by 2 other locations that had multiple units of the same trailer I rented in front of or on the side of their location. I think your website is geared towards serving the franchises or operators or whatever they are to distribute them in an order to help them but makes it SUPER INCONVENIENT FOR THE PAYING CUSTOMER. There was ZERO reason I should have had to go an extra 12 miles to get that trailer. Not only did I pass by other places that has multiple ones, the place your stupid web sent me only had 1 and 1 only. I was time crunched and driving and driving and driving passing 2 locations with units. U-Haul used to be a customer friendly company, but now, when I need a truck or auto transport, I rent with Penske or Budget.

Mark R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glen H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

USMAN MOHAMMED A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph W. 
Évaluation :
5

All was great, keepup the great work.

Randal R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRIS C. 
Évaluation :
5

We had such wonderful and excellent customer service from Dee! I will not only recommend this location but I will use it again in the future when needed!

LAWRENCE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erin M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erin M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erin M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse R. 
Évaluation :
4

Drop off point was a little inconvenient

william M. 
Évaluation :
5

The check engine light was on in the truck and there was what looked like drink spills on the center seat. I don't feel like this was the location's fault but whoever either dropped it off last or picked it up for the next rental did not address these issues.

Jessica G. 
Évaluation :
5

Rien

Michelle K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany T. 
Évaluation :
3

When did I rent a U-Haul?

Michael J. 
Évaluation :
1

drop off does not open on Sunday so I got charged 20$. I got charge again for the cleaning although I swiped the truck clean. not happy

MIRCEA G. 
Évaluation :
5

Very friendly staff.

ROBERT G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILLIP N. 
Évaluation :
2

Charge the card twice today ! Turnt the trailer before the deadline

Eric C. 
Évaluation :
5

I can't remember the lady's name that helped us, but she was SUPER nice!

AMY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANNA LETICIA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derrick P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REBECCA S. 
Évaluation :
5

beau travail

MICHAEL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHLEY NICOLE Wi W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

francesca F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MCKIA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristi W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
5

Very professional and helpful thank you for these great people that service our community

James C. 
Évaluation :
5

No improvement necessary. Everything was as smooth as silk. Thanks so very much.

Leonard B. 
Évaluation :
5

Awesome place to rent! All the staff very friendly.

Dwayne R. 
Évaluation :
5

Very sweet woman at the location for pick up. She even called the day of pick up to let us know the truck was there and ready for us as there was an issue as to the other family dropping it off on time. She went above and beyond during this pandemic!!!

Michael J. 
Évaluation :
5

I love Ms Dee

Joe C. 
Évaluation :
5

This place was awesome, friendly service, very reputable! Would recommend this to everyone!

Joseph F. 
Évaluation :
3

I was a bit dismayed at the cleanliness of the interior of the truck. To me it was disgusting. I was assured it was 'disinfected' for the COVID scare but it was not clean. The suspension of the truck was outrageous. For a cross country move I would have expected a more comfortable seat AND cruise control.

Gail K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan D. 
Évaluation :
4

The lady in charge here was the nicest person I have interacted with in the past few months. She gave me pointers about the rental and was genuinely concerned with my best interest.

Alexander P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David E. 
Évaluation :
5

Dee was wonderful and very helpful and accommodating. To someone that is new to the area, she jumped right in and went above and beyond! Great Service!

Dalawna D. 
Évaluation :
4

My only complaint was the truck being dirty. The inside was clean but I had trouble seeing out of the windshield, windows, backup camera and mirrors. I had to get out and wipe them down because I couldn't see well enough to back into the driveway. The mobile check in was difficult, I'm glad the office was open and they helped me with pick up and drop off! Everyone there was friendly and helpful. I will rent from them again!

Brandy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
5

Personnel were friendly, they have lived in the area for a long time and they told me a good bit about the area I had just moved to. Great location

Stephanie F. 
Évaluation :
5

Customer Service was outstanding

hanna C. 
Évaluation :
5

The person checking me in was very nice and know the equipment I was renting to show me. If I ever need to rent a uhaul or know someone that needs to, I will be sending them to this location.

Chris C. 
Évaluation :
1

I am furious. I selected the drop because it stated on the website for 24 hours drop off. I have rented Uhaul several times and now, after the fact I find out that there is a 20 $charge for a drop off after hours. This is a new thing and no one informs you of this until after the fact and they have already charged your account. I called and was told I could file a complaint but we all know what will happen with that!!!!! I even filled up the tank with more than what I received it with. I won't do business with Uhaul again.. I will go back to Penske

Shawn W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent C. 
Évaluation :
5

Fantastic customer service

John S. 
Évaluation :
5

Very friendly

David C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronnie L. 
Évaluation :
5

This location provides exceptional customer service every time

John S. 
Évaluation :
5

Dee Robinson was excellent, She was funny, helpful, and understandable I highly recommend will be using again in the future

Quatrice J. 
Évaluation :
5

Very helpful and easy to work with

jim R. 
Évaluation :
5

Nice peeps

Tracy C. 
Évaluation :
5

Great customer service that exceeded expectations.

Kurtis L. 
Évaluation :
5

AWESOME!!!

John R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kate R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnny P. 
Évaluation :
5

It was a great experience!

Gary G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fred A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judy V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

Dana was very helpful, very detailed and explained and demonstrated everything about the trailer to me. She treated me like family!

Kimberly L. 
Évaluation :
5

I am very pleased with my uhaul experience!

Jennifer J. 
Évaluation :
5

Dana was so helpful!! She was at the pick up even though it said she wouldn't be when I ordered. Any question I had she was more than willing to answer with a smile

shleby C. 
Évaluation :
5

Very friendly

Wesley S. 
Évaluation :
1

Atleast have someone answer their phone when you need them, don't overcharge people.

Brittany T. 
Évaluation :
5

The truck cargo door wouldn't open or close

Matthew B. 
Évaluation :
5

Super amazing customer service Dee was great and made renting easy.

Earl E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sam J. 
Évaluation :
4

This place is an auto mechanic that sidelines U-haul rentals. As such, the atmosphere is what one would expect from a shop that mostly repairs small cars and trucks...well used, and a little dingy. The people are very friendly, and when I mentioned the issues I'd had with the truck, they corrected them immediately. I first dropped off the car dolly, and then went to unload the truck, bringing it back later on in the afternoon. During both visits, the staff here were polite, funny, and nice to talk to. I will definitely consider doing business with them in the future.

allan R. 
Évaluation :
5

Wonderful!! Very helpful and kind

Vanessa G. 
Évaluation :
5

Excellent!!!!!'!!!! Thank you so much for the wonderful Customer Service Dana!!!!!!!!

Brenda B. 
Évaluation :
4

Cannot understand why the rental facilities do NOT clean the inside of the vehicles windows! Always seem to be hazy from either the sun or from the previous renter smoking in it.

Richard N. 
Évaluation :
5

They are the best of the best...very nice, explain everything to me, and show me everything on the truck as well. Because of Robinsons thats why UHaul is number one. thanks john

JOHN P. 
Évaluation :
5

Dana was amazing. She goes beyond just an employee for Uhaul.

lori H. 
Évaluation :
5

Danah went out of her way to make sure and have a trailer for me to rent.

John S. 
Non reviews have been submitted for this location.

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