Customer Reviews for Rock Solid Auto Repair
(Concessionnaire U-Haul dans le voisinage)

24 évaluations

276 Jolie Dr   Spring Branch, TX 78070

(830) 608-9641

Heures d'ouverture de l'établissement

  • Lundi au vendredi :
    9h30 am à 12h pm / 1h pm à 5h pm
  • Samedi et dimanche :
    Fermé

Services dans cet établissement :

Pour nous contacter

(830) 608-9641

276 Jolie Dr
Spring Branch, TX 78070

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lundi au vendredi :
    9h30 am à 12h pm / 1h pm à 5h pm
  • Samedi et dimanche :
    Fermé
Aucune photo disponible
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Beth D. 
Évaluation :
1

Waited for 11/2 hours for someone to show up at the location to give me the trailer.

Susan H. 
Évaluation :
1

The location was a house with absolutely no signage. Called twice and wasn't able to get a hold of anyone...walked up to the house and was told by whoever was there to "just drop it and I'll handle it later". At that point, he left the premises and left my 62 year old mother and I, to off load the trailer ourselves. Luckily, I was able to remove the trailer, but it almost rolled down the hill, since the property was not level. I picked this location because I assumed it was a business and would be given assistance. Absolutely horrible customer service and a extremely poor representation of U-Haul.

REBECCA D. 
Évaluation :
1

The trailer i had reserved was no longer there when I got there and they told me that AFTER they had charged my credit card so I had to wait 5 days to be reemboursed

Marden U. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

MICHAEL H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
5

The GPS will direct you for the next block it is not accurate on your location other than that the service was explicit

John R. 
Évaluation :
3

Hard to find location. No attendants on site

EDUARDO V. 
Évaluation :
5

Rep was very helpful and polite.

HELEN V. 
Évaluation :
1

I dropped off the Uhaul with a full tank. They marked on my sheet it was a quarter tank low. I didn't even drive enough miles to use a quarter tank of gas. I expect this to be resolved ASAP.

Brett A. 
Évaluation :
2

I walked out of their office smelling like a smokers ash tray. GPS took me down the wrong road. Their large dogs were barking at every move I made. The location was a dump, I did not want to sit anywhere or be in there for any time. They young guy who checked me in was great and very professional, but the other two that were there didn't even give me a glance.

James T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joann S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YEMAYA B. 
Évaluation :
1

Sunday we went to the closest uhaul dealer to drop off the truck and were told we couldn't do that and had to backtrack to another site further away. There, the video does not make it clear that you have to be on site to self-check in, and also didn't say the picture uploads had to be on your app which would not download at the site. So all the requested pictures were taken and we went home again to download the app to complete the check in only to be told we weren't in the assigned location!!! AGAIN, we returned to the dealer and finally were able to get it done!

DIANE LOU F. 
Évaluation :
5

Great people

JOHN H. 
Évaluation :
5

Very friendly and informative staff. A pleasure to do business with.

Robert W. 
Évaluation :
5

Great friendly helpful people

JOHN H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEVEN W. 
Évaluation :
5

Very nice and friendly

DARREL H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Juan M G. 
Évaluation :
1

The person at this designated location wanted to refuse the truck

Marti N. 
Évaluation :
1

Very rundown and customer service terrible!

Richard N. 
Évaluation :
2

There was less than a quarter tank of gas in the truck and no blankets like i ordered.

Wesley O. 
Évaluation :
3

Truck was not checked in immediately after return and uhaul billed us for four additional days. This was corrected after two phone calls to customer service.

CHARLES R. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

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