Évaluations des clients Rockville Auto Boutique

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Rockville Auto Boutique

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Rosetta F. le

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Le client n'a pas laissé de commentaire.

Vivian P. le

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The gentleman that assisted me with the return was kind and helpful. The return was easy and business like.

Stacy M. le

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Very friendly and helpful employees at this Gulf station.

YOUNG R. le

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The employee who checked in my return was very knowledgeable , courteous, and helpful . I would like for that to be noted. Best Bob Young

Michael J. le

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Le client n'a pas laissé de commentaire.

Naomi M. le

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The guy who checked us in was a little slow and wasn’t that great with technology but he got it done and everything went smoothly. Thank you!

Laurie S. le

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Friendly and helpful service both at pickup and drop off.

ANNA D. le

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Got there and our 10' truck wasn't there so we had no choice to rent a 15' truck. No one informed me.

patricia D. le

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Le client n'a pas laissé de commentaire.

Neil D. le

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good service; nice people; easy pickup.

Paul E. le

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Le client n'a pas laissé de commentaire.

Emil O. le

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Le client n'a pas laissé de commentaire.

John I. le

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Le client n'a pas laissé de commentaire.

Emily G. le

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The only thing I liked about this location was its hours. My reservation was wrong in the system and the attendant told me there was nothing he could do and it would correct itself upon checkout. Guess who was the one who checked me out and once again, couldn’t do anything about the bogus charges? Let alone he spent my whole check-in on a personal video call. Not uhaul related per se but the icing on the cake was when he directed me toward the Nassau Hospital employee parking lot for the lirr so after 18 hours of moving I got to watch my train pass me by and wait an hour for the next one (oh of course while I had my second 20+ minute call with the corporate line to get this corrected). Thanks uhaul!

Steven P. le

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Scott was excellent and the rental was fine.

Bianca B. le

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Cashier took forever

Krista H. le

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Le client n'a pas laissé de commentaire.

Denise B. le

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The attendant was nice and very knowledgeable.

FRANK C. le

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allow one-way drop off

Paul N. le

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Having used truck share 24/7 a number of times now, it seems that the vehicles are never properly cleaned. This is not location specific, it's seems to be an unfortunate consequence of the truck share program

Dan V. le

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Le client n'a pas laissé de commentaire.

eric K. le

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But only because of the gentleman who help me was very caring and helpful in getting me into A rental when the truck I was supposed to have was missing the side view mirror. He went above and beyond to get me another one without any hesitation. This person was very knowledgeable and is certainly an asset to uhaul company. As I said before if it wasn’t for him I wouldn’t Reccommend this location at this time.

MARION F. le

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Le client n'a pas laissé de commentaire.

lisa L. le

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Le client n'a pas laissé de commentaire.

Paul P. le

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Le client n'a pas laissé de commentaire.

Kerry H. le

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Le client n'a pas laissé de commentaire.

Timothy K. le

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Le client n'a pas laissé de commentaire.

Kevin S. le

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Le client n'a pas laissé de commentaire.

Jeff L. le

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Idk but the guy at the place, I think his name was Todd, was EXCEPTIONALLY HELPFUL and, just as one example, he showed me how to get a GPS application that had routes for commercial vehicles. Very cool!!!

TANYA R. le

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I went to pick up the truck and I was told it was at a different location. I asked for an address since on the confirmation email it didn't give a specific address. On top of that, when I first scheduled the reservation, the rep said the pickup location was in Island Park and I had to drive Rockville Center (not the same town). When I showed up to the gas station, the gentlemen turned to me and asked about the mileage. I said I didn't know (since I had calculated from Island Park) and he then went on a rant about how customer expect him to know the mileage. Then shared examples of past experiences and overall just took longer than usual to rent out the truck. I've used UHAUL plenty of times in the past, but this time, it sure dissapointed.

DAVID N. le

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Absolutely perfect experience. Would gladly recommend them. Thank you

Jack G. le

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Le client n'a pas laissé de commentaire.

MATAN L. le

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Everything was great. The truck was comfortable, clean, and easy to drive. Thank you!