Évaluations des clients Rodeway Inn

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Rodeway Inn

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Manuel B. le

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Le client n'a pas laissé de commentaire.

KATHRYN C. le

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Le client n'a pas laissé de commentaire.

estela M. le

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Quick and fast service!

Jorgen J. le

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Le client n'a pas laissé de commentaire.

Guadalupe H. le

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Le client n'a pas laissé de commentaire.

Chris E. le

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Le client n'a pas laissé de commentaire.

Jeffry P. le

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Le client n'a pas laissé de commentaire.

Ron K. le

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Le client n'a pas laissé de commentaire.

Angel A. le

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The rig was disgustingly dirty. The inside of the rig smelled like dog poop and the trailer smelled mike weed. The rig was beyond filthy when I kicked it up.

George L. le

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Added insurance I didn’t ask for. Wouldn’t remove from bill. Resisted giving me an itemized receipt. Etc etc. will not go back to this location which is unfortunate because it’s 5 min from my house

John L. le

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Awkward, sub par customer service. U-haul can do better.

zoran P. le

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Evriting good what uhaul.

Mat M. le

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Fix the bushings. The steering was literally dangerous.

Brian Y. le

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Le client n'a pas laissé de commentaire.

Christina C. le

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Le client n'a pas laissé de commentaire.

Anthony D. le

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Le client n'a pas laissé de commentaire.

KAMAL P. le

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friendly rental check in with all the information needed

Robert A. le

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Le client n'a pas laissé de commentaire.

Jordan M. le

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Le client n'a pas laissé de commentaire.

Martin L. le

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Truck was not sweep

kimberly M. le

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Very poor customer service, dirty, scetchy motel they just send you in the back lot to find your truck on your own, they didn’t check the truck because I found a broken mirror in it and had to clean it myself. They don’t have any dollies or moving equipment to rent there and the largest size truck they have is a 15’ which was not big enough for my small 2 bedroom apartment which they told me it would be big enough for so now I have to make a second trip.

Marina G. le

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Really sketchy location that was hard to pick up a tow dolly. Front desk staff just took the payment and told us to hook up on back. Thank Goodness for youtube...

Cheryl-Mae B. le

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Le client n'a pas laissé de commentaire.

axel B. le

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The location is hard to find. It is behind a motel. Didn't get any help when I returned the trailer. I had to remove the trailer by myself.

Otto B. le

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When I picked up the truck on 12-22-18 at 10:00 AM, I asked to the clerk at the Rode Way Inn. if the truck was Inspected and clean before I drive away. His answer was truck was inspected, and clean. I took is word for it. But when I got to House, and Unlock the truck roll away door. The truck was dirty, empty 8 boxes, A dolly and a furniture dolly left inside. I did not use it because I have my own equipment. Cabin was also full of dirty. I returned clean, and refueled it. this is the 1st time that happen to me.

terry P. le

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Had a very bad experience . To start I had to drive 40 miles to pick up my rental truck that was guaranteed to have it at my local U-Haul . They lied. Having no choice because I had help take off work to help. I was told they gave me $50 off the bill but the total was the same, more lies. Not to mention I had to drive my car a total of 80 miles to pick up the truck and I got nothing for that trouble. When it came time to drop off the truck I called customer service because they told me they wanted me to drive an additional 18 miles. After being on the phone for a long time and transferred from one person to another with no one helping me I spoke with Catherine that was very rude. I asked for a copy of our phone conversation which Is mentioned in your message when you call that you can have a copy of the transcript. She was very nasty and sarcastic and asked how many copies did I need. Check your recordings because everything is supposed to be recorded then you will hear the unprofessionalism that I received . I will be writing a letter to the CEO of the company about my unbelievable horrible experience with customer service. Never received an apology. Still waiting to receive my transcripts from the phone calls that I asked for, again lies . After asking for them several times. Had to keep my help here in additional day in Arizona that had to get back to California because U-Haul wouldn’t give me a reasonable place to drop off the truck they just stalled and made me wait until the next day. very unfair, and very unprofessional . Do I have to ask the CEO for my transcripts of our conversations?

jerod S. le

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Le client n'a pas laissé de commentaire.

danny C. le

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There was no sign to indicate that the Rodeway Inn was the location

CHRISTOPHER S. le

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Le client n'a pas laissé de commentaire.

Simon H. le

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Le client n'a pas laissé de commentaire.

Karl F. le

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Le client n'a pas laissé de commentaire.