Let customers know what they do when going through tolls that only have pay by plate.
Teresa A.
Customer Reviews for Rodeway Inn
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Hotel is a homeless drug den with people living in cars in the parking lot. Police where on the scene when we arrived to pickup the equipment questioning people who where sitting outside their rooms. Upon entering to pickup the keys the customer in front of me was belligerent and racist in nature, I WILL NEVER RENT FROM THAT UHAUL LOCATION AND WILL MAKE SURE NO I KNOW EVER DOES.
Michael S.Hard to find. Nobody seemed to know anything....complained about damaged items. Help just scratched their heads
Patricia M.because the location is at a hotel with dogs and children running in the parking lot they need to bring the vehicle to the front for safety
Heidi S.this pick up location was a last minute change because the scheduled one had a ghost truck The truck was dirty, 3/4 full, reeked of cigarettes. The booking was filled out wrong, I was over charged on what was quoted, ect. However, it did get the job done.
WILLIAM S.This mother fucker resección charge me $5 for miles he fucker no good iam not happy
LAYZA R.We really need to be able to depend and trust that these neighborhood dealers have the right equipment. Why am I calling days in advance and making sure I have this truck for a very important move, even calling an HOUR before I'm about to pick it up and they confirming that they do have it, to only show up confident that my truck will be there when it actually ISN'T? People do not understand or know what goes through others lives to just be slacking like that. They dont know what other people are doing or going through that they would need a truck. And they also dont know what money other people have. But its a huge issue, this has happened multiple times. Me moving a couple months ago, the same thing happened 4 times. Get rid of these neighborhood dealers, they don't know what they're doing nor do they care about it. It can literally ruin someone's life.
Celena M.Even though there are signs stating “No Smoking†the truck wreaked of cigarette. Very uncomfortable drive with the smell!
JOE P.Great personal on this Uhaul site This is an A one service
Edwin V.I chose mobile pick up but reservation did not have truck assigned so I had to wait behind the motel customers to get truck, took about 45 minutes start to finish.
JAMES A.very helpful and knowledgeable about the trucks
SHARI W.Teach them how to do it. Took over an hour to complete pickup of the truck.
DAVID D.The young lady that helped us was very professional and nice, but she didn't know some information that was needed. I would make sure in the future that all employees were fully trained and knowledgeable of all U-Haul information/procedures.
JOHNNIE S.This Location did not do a walk around and mileage check with the customer they told me they already done it before I rented it which made me uncomfortable and upon my returning the truck they just took the key and did nothing more then I had a billing issue Not the best experience with this location on E. Silver Springs Blvd. Silver Springs Fl Florida Rodeway Inn.
DEBBIE J.