Évaluations des clients Roe Motors

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Roe Motors

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Jonathan B. le

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Le client n'a pas laissé de commentaire.

Miguel U. le

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I was charged for insurance coverage when I denied it online. I've emailed to rectify the error have not received a response. The vehicle had garbage in the cab and cigarette ash in the ash tray. The steering wheel had a lot of play the vehicle might need to be aligned

Frank M. le

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Great service

Mark G. le

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The whole experience of trying to find a 10 ft. truck in an area fairly close to me was terrible. The first place said he didn't know whether he'd have a truck on Sat. ( 3 days away) and gave me the "Traffic number" to call. Traffic gave me a location that was a 40 minute drive away. Checking elsewhere I spotted a 10 ft. truck on the premises of a very close location but the guy in the office had to check with "Traffic" to see if it was available. ( It wasn't. ) I called Trafffic back again the next day and they gave me a much closer place then the first time I called. We set up the reservation BUT, the truck wasn't at the location where it was supposed to be and there was no one in the office at 10:00 on Saturday!!! We could hear the phone ringing and ringing inside. Luckily, some workers at a body shop next store had the missing Uhaul guy's cell phone number. When we reached him he sent us to yet another location, fortunately only 10 minutes away, but by this time we had already lost almost an hour of our planned moving time. The whole experience was terrible. Never again!

Michael M. le

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Took in truck even though he was unaware of my bringing it there.

Donna M. le

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Had a little issue trying to rent online so had to go to the offic in Shirley ny. No issues.. Quick and easy. Now I know for next time to just do it in person. Very friendly and easy to communicate with. 5 stars.

MICHAEL M. le

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Le client n'a pas laissé de commentaire.

Kenneth P. le

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Le client n'a pas laissé de commentaire.

Jason K. le

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Le client n'a pas laissé de commentaire.

Denell J. le

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The manager was extremely helpful and his customer service was excellent!!

Denell J. le

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Le client n'a pas laissé de commentaire.

michael F. le

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Drop off was even easier then pick-up, less then 5 minutes. He made his inspection, scanned the bar-code and off I went. Both ends were a breeze and I let them know. Even told all my friends how easy it was and that it was worth every penny based on that alone to me. GREAT JOB!!!!!!

fredric G. le

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The only criticism would be if they opened earlier. 9 o'clock is a bit late

William C. le

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Le client n'a pas laissé de commentaire.

Myron C. le

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Le client n'a pas laissé de commentaire.

Keith S. le

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Le client n'a pas laissé de commentaire.

Stacy S. le

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Le client n'a pas laissé de commentaire.

Heloise K. le

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Guarantee your reservations?

William H. le

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Le client n'a pas laissé de commentaire.

Anthony R. le

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Make sure the rental is ready to go at the time reserved. I received the rental almost 50 minutes passed the reservation time which put me over an hour behind schedule. I would rather walk and wheel my gear from now on versus renting from u-haul

andrew F. le

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Le client n'a pas laissé de commentaire.

Ben L. le

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Le client n'a pas laissé de commentaire.

Rita H. le

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Le client n'a pas laissé de commentaire.

Martin L. le

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Le client n'a pas laissé de commentaire.

Rachel M. le

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This place is gross and the staff smelled like booze. The man I dropped my truck off with told me I was all done and good to go and that I would receive an email once he entered he mileage and gas tank level. I never did receive an email. The next day the uhaul website said my reservation was still active. I went back to this location because I was concerned about being charged for a second day. The employee had apparently forgotten to enter my truck as returned. If I had not gone back, who knows how many days I would have been charged for. Very poor experience.

joseph M. le

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Everything was great. Thank you!

elmer F. le

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Le client n'a pas laissé de commentaire.

Patrick D. le

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Truck did not have half a tank. Had to wait 20 mins for my truck. Passenger side was a mess, cigarette ashes on seat. Needed to be cleaned. Cargo area looked like someone lived in it and I also had to cleaned. So my first hour I had to clean front and back and gas up truck. NOT HAPPY AND WANT MONEY BACK. Not worth the $140 I spent. I've used Uhaul before and never had an issue. Please get back to me.

Thomas C. le

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Le client n'a pas laissé de commentaire.

Jennifer R. le

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When I arrived to pick up the truck the keys were not waiting for me but I began the check in on uhaul.com. When I got to the part to verify the mileage and gas, the numbers were wrong. The truck said it had over 26000 and 3/4 of a tank of gas but the check in on uhaul.com said it had over 86000 miles and 1/4 gallons of gas. When I spoke to the JC at Shirley, NY he said that UHaul would take care of it. I also had ordered a dozen blankets and there were none on the truck or at that location. I wound up picking up a dozen blankets at Coram, NY uhaul location. When I tried to return the truck Saturday night, i couldn't because Uhaul.com site kept saying I was trying to return truck with less miles then I rented it with, so JC never had uhaul fix the error. Not only did it take an extra 45 minutes to rent the truck but it took an extra day for me to return. I am disabled so this was very difficult for me.

erick L. le

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Le client n'a pas laissé de commentaire.

margaret E. le

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Le client n'a pas laissé de commentaire.