Customer Reviews for Rogue River Motors LLC
(Concessionnaire U-Haul dans le voisinage)

46 évaluations

1200 S Pacific Hwy   Talent, OR 97540

(541) 897-6061

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 4h pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 7/5/2022 - 7/31/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(541) 897-6061

1200 S Pacific Hwy
Talent, OR 97540

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 4h pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 7/5/2022 - 7/31/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kye M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jo Anna C. 
Évaluation :
5

I was very happy with the customer service provided by Tiara and her husband, who made sure I had everything I needed and was satisfied with my rental. My experience prompted me to recommend this location 3 people that day and will continue to suggest to anyone needing a rental to use this couple. Laura N

Laura N. 
Évaluation :
5

website malfunctioned upon checking out. I tried two browsers on my phone, and neither would complete the process. Called your office, and was given a call back time of 25 - 30 min. That was awfully long. So I kept trying the online check out. Finally, it started working properly. I have no idea why. But it was a frustrating experience.

John M. 
Évaluation :
5

everything was perfect.

carl W. 
Évaluation :
5

Excellent!

GEORGE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT D. 
Évaluation :
5

Brandon always takes care of me! I don't even have to login he meets me at the gate every Tuesday and logs me in and tells me on Thursday to just drop the key off and he will do the paperwork. He is fantastic to work with! We are a nonprofit pharmacy delivery service that are using your truck every Tuesday through Thursday and he always make sure that it is reserved for me unless corporate rents the Truck and then tells him that I need to pick a truck up somewhere else and another site! Even when corporate did that he made sure that his van was available to me so I didn't have to go somewhere else.

ROBERT D. 
Évaluation :
5

No improvements are needed. Best experience Ever from start to finish!!!

Denise M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT D. 
Évaluation :
5

Brandon was awesome and super helpful in every way!

DEREK WILLIAM F. 
Évaluation :
5

You made everything very easy. Thank you!

GARY RAY B. 
Évaluation :
3

Overall it was fine but I was anxious about trying to fill the tank exactly to 1/4 tank when I only drove 10 miles. I put in 2 gallons but it was just barely under the 1/4 tank so I'm worried I'll get charge for not having it perfect.

Zara G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA FAYE R. 
Évaluation :
3

The online rental service was difficult to navigate. It would have been helpful to know in advance that I would need to take pictures of myself and my license. I was delayed because it took nearly half an hour to verify my identity. The verification itself could have been done before I picked up the vehicle. This would have made the process smoother.

Natalie D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John O. 
Évaluation :
5

Friendly, helpful and definitely a good sales person.

Linda S. 
Évaluation :
5

Drop off was great! So easy and the gentleman was a pleasure.

Margaret E. 
Évaluation :
5

Nothing needed to improve. Service was fantastic! Owner helped me with check in of the truck on the day he was closed/off. Being new to the area if I need storage he is now 1st on my list. Service was above and beyond.

Jason G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH B. 
Évaluation :
5

Everything went as planned

Robin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph F. 
Évaluation :
5

This was by far the best experience I have had with UHual ever. I would say that I have rented around 20 times from them. Even when I had to report an incident that happened with the truck they still came across as very professional, calm, understanding, and empathetic. If I need a truck again I will definitely be going with them.

Thomas L. 
Évaluation :
5

Service and attention to detail excel here!! Hands down would choose this rental service over other local options!

Phyllis D. 
Évaluation :
5

Savvy and help.

John T. 
Évaluation :
5

This Uhaul location had friendly, quick service, but I did not feel rushed. The proprietor was very kind and flexible with timing. When I go to rent a Uhaul again, I will choose this location in Talent. The customer service is excellent, the key drop-off was easy, and everything was well maintained and explained. I loved the ease of adding an additional driver, for free, and the confidence I had driving as I had never rented a Uhaul before. I was upgraded to a 15ft truck and it met our needs well. Fortement recommandé!

Tina S. 
Évaluation :
5

I have already recommended this location to a friend - very friendly, helpful, made it easy and enjoyable. Merci.

Courtney W. 
Évaluation :
5

Best U-Haul experience ever.

Nathan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICTORIA M. 
Évaluation :
5

Nothing.

Colleen B. 
Évaluation :
5

Great service!

Amaleah B. 
Évaluation :
5

THIS PLACE AMAZING. Brandon worked hard to get me the right equipment at the right time at the right place. He knows how and actually does put the customer first!

DUSTIN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD EMIL S. 
Évaluation :
2

I was charged for fuel when I should not have been. The paperwork said the truck had fuel in it. It did not; the tank was completely empty due to (they said) from fuel being siphoned off. So I went through the steps to document that the fuel level was on E. When I dropped the truck off, no one was present to accept it, so I went through the remote drop off steps. I documented the fuel level and I was still charged $49 for the fuel & “service fee.” The email to the link “for questions about your bill” bounced. I've now been on hold for 28 minutes trying to get this figured out. I don't need the hassle on top of the stress of moving. I will never rent from UHaul again.

Caressa G. 
Évaluation :
5

Branson was awesome!

Bethany C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kathleen N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

jeremy M. 
Évaluation :
5

Everything was great, brandon is really helpful, , we need more people like him 😀

Florindo C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phyllis D. 
Évaluation :
5

Excellent customer service -- thank you!

Michele D. 
Évaluation :
5

Excellent customer service...wish I could use this location cross country as a truck driver (moving company)...got me in n out at check in n check out...cant say enough good things about this location...by far the best Uhaul I've ever been to...he really cares and appreciates his customers...kudos...

MICHAELAUGUSTUS D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KRYSTAL KATHLEEN L. 
Évaluation :
5

Use advance check in information instead of asking for the same dl information in the app upon pickup.

Wally F. 
Non les évaluations ont été soumises pour cet établissement.

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