Customer Reviews for Rooms By The Lake
(U-Haul Neighborhood Dealer)

38 évaluations

65994 M 43   Bangor, MI 49013

(269) 302-4104

Heures

  • Mon–Fri
    De 8 h am à 3 h pm
  • Samedi
    De 8 h am à 12 h pm
  • Dimanche
    Fermé

Services dans cet établissement :

Pour nous contacter

(269) 302-4104

65994 M 43
Bangor, MI 49013

Services dans cet établissement :

Heures

  • Mon–Fri
    De 8 h am à 3 h pm
  • Samedi
    De 8 h am à 12 h pm
  • Dimanche
    Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

jeff B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald L. 
Évaluation :
5

One or two tie-down rails starting to pull away from wall, wall starting to separate from corner. Otherwise clean.

Jason T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ryan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristine P. 
Évaluation :
5

I am very satisfied by the service I received

Dave K. 
Évaluation :
5

The owner was wonderful!

Susan M. 
Évaluation :
5

Great service. Friendly owners.

Mark O. 
Évaluation :
5

Above and beyond excellent and helpful! Only wish they had an appliance dolly!

Michelle C. 
Évaluation :
5

Steve was amazing and couldn't be kinder. Pick up and drop off went as smooth as butter. Great location and fabulous service!

Paula M. 
Évaluation :
5

This is a great little trailer, we used it on a vacation to Minn. to haul all the baby stuff (stroller, crib, etc) and there was also room for all our clothes and the golf clubs!

Karen R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ralph S. 
Évaluation :
5

This place was wonderful. Open, inviting, and stress-free. The owner was very kind and understanding. We would be happy to rent though him again.

Josh M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jorge M. 
Évaluation :
5

Friendly, prompt, and went through the trouble of finding a more appropriate upgrade for my needs same day.

jason G. 
Évaluation :
5

Awesome folks.

Christopher L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Benito R. 
Évaluation :
2

No gas station in sight between my new residence and the drop off location, fine, I knew there would be a fee for fuel. However, then I was unable to do a mobile check-in to return the uhaul as my phone could not get any service to upload the photo and process the return. I attempted many times for more than 20 minutes before trying to call (40 to 50 minute estimated wait time to reach a uhaul representative) so I was forced to pay another fee on top of the outrageous $30 fee for fuel, I had to pay $20 fee to have my uhaul return completed for me. Very disappointed. I would not recommend this location for return after hours.

Kristen M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

GERARDO V. 
Évaluation :
5

There isn't anything.

Mark P. 
Évaluation :
5

Reduce cost

Carlisle T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric W. 
Évaluation :
5

Excellent customer service everytime I called & when picking up the truck. The owners, Steve & Karen, are very attentive, & kind. It was the best UHaul experience I have ever had, they really cared about me getting the truck & equipment I needed.

CANDICE S. 
Évaluation :
5

Steve was a great guy to work with!

Daniel P. 
Évaluation :
5

Just keep doing what you've been doing. This was an emergency for us and they were very helpful and got me underway real quick thank you

james V. 
Évaluation :
5

First of all I want to say thank you to the amazing couple(Steve and Karen) who run this place. Your facility was warm and inviting extremely clean and spacious. It is so hard to find customer service like you both provided. We were greeted outside welcomed in to a beautiful office setting. Both of you were ready and willing to help us with the rental. Steve went above and beyond by helping us hook up the tow dolly even had some WD40 extra thanks again. The service was fast and when we returned the dolly Steve greeted us as we pulled in and in the rain unhook the dolly for us. You both are awesome people and a lot of businesses could learn some customers service skills from you both! We appreciated you helping us turn a stressful day into a smooth day. I will definitely return for future services and tell all my friends and family about your business.

Mandy W. 
Évaluation :
5

Friendly, fast service.

Nichoel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie R. 
Évaluation :
5

Highly recommend renting from Rooms by the Lake. This is the second time this month I've needed a trailer and they had exactly what I needed. Equipment is in great shape and Steve and Karen are extremely helpful, polite and courteous.

Jason C. 
Évaluation :
5

Nope

Paul L. 
Évaluation :
5

It was an honor to have met Steve and his beautiful wife Karen, with their precious little dog. They treated us with professional and excellent service. I highly recommend these two!! You won't be sorry. I pray the best for them always. Thank you Steve and Karen. Joey Consolino Jr and daughter Kayla. 

Joseph C. 
Évaluation :
5

Excellent service! Great people they were very nice and helpful. Would definitely recommend to others!

Tammy W. 
Évaluation :
5

Steven and Karen all the best

Michael K. 
Évaluation :
5

Pickup was excellent! Owner of Rooms by the Lake was very helpful, professional and courteous. Helped me hook up the trailer and checked to make sure my lights were working properly. Je les recommande fortement. 

Jason C. 
Évaluation :
5

Great people will definitely do business again.

Heath W. 
Évaluation :
5

Great Customer service

Maria F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jean J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristine P. 
Non les évaluations ont été soumises pour cet établissement.

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