Évaluations des clients Rooney Motors

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Rooney Motors

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Edward M. le

Évaluation :

Mr, Rooney went out of his way to get the right sized van. Thank you!!

Lee B. le

Évaluation :

I truly appreciated the ready helpfulness of the owner. This is the second time I have utilized the UHaul Services from this location & I will continue to do so in the future. Thank you!

erin S. le

Évaluation :

Tim at Rooney Motors is a gem. He was helpful and friendly and had the truck running and warming up for us before we got there on a freezing morning in December. So nice to chat with him and get everything set up. Overall a very pleasant experience.

Don F. le

Évaluation :

Le client n'a pas laissé de commentaire.

john P. le

Évaluation :

Totally a professional Thank you John Petrillo

Stephen F. le

Évaluation :

After a very difficult mobile check in, when I finally got to the point to get the keys the facility’s computer did not show my reservation . It took 30 more minutes to straighten that out. Then there was no dolly in the vehicle, the facility had no dolly, I had to call then go to a second facility to finally get one, much more time wasted

Neal M. le

Évaluation :

I saw some bad reviews now have my own. Steer clear of this place unless you just dont care about your time. Reservations were made and confirmed on web site but person responsible was not on site at noon to handle the transaction.

janet J. le

Évaluation :

Le client n'a pas laissé de commentaire.

kevin S. le

Évaluation :

Waited 15 minutes for service because the representative was at a tag sale next door..

robert D. le

Évaluation :

Nothing. Tim Rooney has always provided outstanding help and service. I remain most grateful. Rob Durkee

JENNIFER T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gayle K. le

Évaluation :

When I booked online uhaul indicated I could pick it up at 8:30 am. So made arrangements to have help early in the morning. When uhaul called me the day before they said I could only pick it up at 10:00 am when Rooney Motors opened. I had to rearrange everything. I also read that if I swept out truck I would get 25$ discount. That didn't happen either.

robert D. le

Évaluation :

It is always a pleasure doing business with Tim Rooney.

Frank S. le

Évaluation :

Le client n'a pas laissé de commentaire.

James D. le

Évaluation :

Good equipment with friendly service

desiree N. le

Évaluation :

Le client n'a pas laissé de commentaire.

neil P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Steve G. le

Évaluation :

Location closed when I got there...you're ability to drop off via cell phone is a real plus.

Steve G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Josh W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Zachary B. le

Évaluation :

My truck didn’t have functional cleaning function for the windscreen. I’d like a partial refund

brian S. le

Évaluation :

Maybe earlier hours for pickup

ANNETTE W. le

Évaluation :

Rooney Motors was very helpful and they were very very nice.

Tim L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Edward S. le

Évaluation :

Nothing to improve really. It was an excellent experience overall. We rented a van and we were pleasantly surprised. Very nice pickup onto highways and ran very nicely. Also quite comfortable.

Kim S. le

Évaluation :

Person sat on his cellphone, told my husband to just put the paper and key down on the table he was using saying he was “busy.” Said we needed a full tank of gas for it or else we would be charged when we were initially told 3/4 of a tank was acceptable. He was rude.

Mark H. le

Évaluation :

Le client n'a pas laissé de commentaire.

SAMANTHA B. le

Évaluation :

The website reservation needs to be more clear, but Mr Rooney was great. The van was wonderful and like new. It was easy to operate and the visibility with the mirrors was excellent.

Michael R. le

Évaluation :

Excellent service.

Linda H. le

Évaluation :

Nothing everything was great !

Caitlin D. le

Évaluation :

My whole experience with U-Haul was extremely frustrating. I reserved a truck to be picked up in Pleasant Valley NY and my rental was confirmed. The day of the move I received a call that there was no truck available in pleasant valley. The closest available truck was 40 minutes from there but was my only option. I reserved the truck for noon. I was emptying out a house in pleasant valley and was driving down from Albany NY to do so. I left albany at 10:00 in order to arrive at noon. At approximately 10:30 I received a phone call that the gentleman at the pickup had an appointment and wouldn’t be back til 1:00. I was already on the road as I had planned everything out. The gentleman left a number for me to call him back but left the number for the pick up location where he was not!!! I ended up having to wait for an hour for him to return from his personal matter when I had scheduled and been told I could pick it up at noon. It messes up the whole day. U-Haul was not a pleasure to work with this time!!

Anthony D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Rachel W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Anthony D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Devon Q. le

Évaluation :

Le client n'a pas laissé de commentaire.

William H. le

Évaluation :

Great management

kevin B. le

Évaluation :

Not a problem dropping off U-Haul a day earlier. Gentleman was respectful to our needs.

jeff F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Keith W. le

Évaluation :

I dropped the truck off on a Sunday no one was there but the process was very easy.

linda C. le

Évaluation :

Great service and very personal service

tom L. le

Évaluation :

Le client n'a pas laissé de commentaire.

ilya S. le

Évaluation :

Le client n'a pas laissé de commentaire.

maureen A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Loretta P. le

Évaluation :

Le client n'a pas laissé de commentaire.

WAYNE S. le

Évaluation :

Le client n'a pas laissé de commentaire.

James K. le

Évaluation :

The owner received the truck as such: I walked in and handed him the keys, and he said “you’re all set.” He did not check the truck, the mileage, whether I had returned the dolly or not, and didn’t seem concerned when I told him there was water in the truck from traveling, and when my moving blankets were returned the next day, he denied any knowledge of being told there was water in the truck or that furniture had gotten wet during the move.

Anthony M. le

Évaluation :

When someone books a truck 3 weeks in advance the truck should be there. Not to call them the night before and tell them there getting a smaller truck. It was very unprofessional and incovenient for me.

Dana M. le

Évaluation :

Le client n'a pas laissé de commentaire.

KEVIN G. le

Évaluation :

truck was very clean

colin S. le

Évaluation :

Everything went smoothly. I will definitely rent from Rooney and uhaul again

Lynne H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Margaret M. le

Évaluation :

II liked everything but the 89 cents a mile charge. In this rural town everything is 10 miles away

Lisa H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael A. le

Évaluation :

Excellent, convenient location, extremely helpful manager, backed trailer up for me, detached the hitch, offered suggestions, and checked me in although I had misplaced the paperwork. I was very impressed, especially considering they don't deal with trailer at this location! Thank you so much!

LEONARD B. le

Évaluation :

Rooney is the definition of a local small business who understands the value and takes pride in providing outstanding customer service! Always a pleasant experience renting from Rooney!

Justin D. le

Évaluation :

Self pickup doesn't work really well when there is no cell service or public WiFi. Beware of you use AT&To.

robert D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Curtis B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jennifer P. le

Évaluation :

The online reservation was quick and easy. The location was convenient and I was in the rental van in less than 10 minutes. Very easy, very fast.

LARRY F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Eliabeth N. le

Évaluation :

We failed to fill the tank back to 3/4 The Rooney people called and explained the issue politely We were pleased the way they handled the problem with manners and fully explaining what had happened Well done

William W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Margaret M. le

Évaluation :

Tim Rooney provided excellent service

Laurent S. le

Évaluation :

Really don't understand the billing process. Very disappointed with Uhaul !!! Was out of town one day and in town the second day yet was charged for two days out of town. Was supposed to be contacted but nobody from Uhaul reached out. Very deceptive pricing and policies !!!

JAMES B. le

Évaluation :

I drove through a rain storm with this trailer and when I unloaded it some of my property was wet. No real damage but I think it's seeping from the wheel wells

kent A. le

Évaluation :

Great rental experience! The owner is so helpful!

NICK P. le

Évaluation :

Great communication and very friendly. All around great service.

ILYA S. le

Évaluation :

Awesome experience

Brian M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Louis R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Scott B. le

Évaluation :

I have never met anyone, let alone a business owner, who was so rude to his customer. Either this guy is a millionaire and he's doing this as a hobby or he's in the wrong line of work. I've got to assume the latter. I'm sorry if he was having a bad day but it doesn't mean he asked to pass it along. Good riddance.

Jeremy S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael K. le

Évaluation :

Le client n'a pas laissé de commentaire.

ELVIA D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Vionett M. le

Évaluation :

I rented a 20' truck from More than Masonry Inc in Carmel the week before and it was horrible. I was over charged and never got an official bill when I returned the truck. The truck was old, dirty and the brakes felt like they were going to give out. Rooney Motors was quick, the truck was new and I didn't get ripped off.

Dennis H. le

Évaluation :

Tim Rooney at Rooney Motors went out of his way to help with my Truck Rental. When the equipment was not at the location that I was to pick it up it left me in a lurch. I walked into his place of business cold and he was able to assist me even when he was officially closed for the day. Hats off to Rooney for the 5 star service.

robert D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Henry D. le

Évaluation :

Rooney motors were a great help. They were professional and courteous. The truck was ready when when promised and explained the truck controls well.

Barbara D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brian M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ashley R. le

Évaluation :

Great location, easy/enjoyable service, would come back here again!

Ferrol L. le

Évaluation :

Quick service, easy drop off process.

david Z. le

Évaluation :

Everything was in perfect condition.

ALFRED Z. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bruce W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Heather W. le

Évaluation :

The owner was rude because I needed to leave my car there, I wasn't gonna be gone long and told me his lot wasn't a parking lot!! I will tell people never go there ever!!!!!

Audrey M. le

Évaluation :

Rooney Motors ROCKS!!!

Zack G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Audrey M. le

Évaluation :

Rooney Motors could not have been any more pleasant and helpful !

JOHN B. le

Évaluation :

I needed a truck ASAP, and Rooney Motors had just what I needed, for a reasonable rate. Tim Rooney was very helpful and professional, and the truck was clean and prepped. Even though I wasn't able to apply my AAA member discount, I intend to rent from Rooney again, as the service was exceptional.

ANTHONY B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lorena P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Wayne S. le

Évaluation :

Le client n'a pas laissé de commentaire.

nancy C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Cheryl B. le

Évaluation :

Everything workout out fine. Good service, vehicle maintained well, reasonable rates. No complaints nor suggestions.

ANGEL F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Adam C. le

Évaluation :

Mr. Rooney was accommodating, pleasant and a pleasure to do business with. I would highly recommend Rooney Motors.

BENIGNO P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Patricia L. le

Évaluation :

They should open their office on time

RANDY S. le

Évaluation :

Le client n'a pas laissé de commentaire.