Mobile experience was poor. No clear user interface. What a shit show !LOMBE C.
Customer Reviews for Roosevelt Supermarket
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Roger R.
Le client n'a pas laissé de commentaire.Matthew N.
Le client n'a pas laissé de commentaire.Aaron C.
Le client n'a pas laissé de commentaire.Justin S.
At first it was little stressful because I didn't know how to used the self service, but know that I know how to used it, I will rent there again...Luisana G.
The customer service was superb. Beyond excellentTREMAINE A.
Need to improve communication skills As well as timeliness of return processSherry M.
Le client n'a pas laissé de commentaire.Faris A.
Le client n'a pas laissé de commentaire.James P.
I was told by the store dealer that I'd be able to return the truck anywhere. I have him my phone to complete the order for me and put same spot drop off. So I told him that I didn't want the truck unless I can drop it off at a different location. He said to call uhaul when I was done and it wouldn't be a problem. I called and was told I had to bring it across town through tons of traffic back to the same location because that's the way he entered it. I don't think I will ever use or recommend u haul again.Robert j R.
Make sure your workers pick up the vehicles upon the next business day & ensure that all customer contact is notated in their file, so there are no mishaps or poor communication.Kara R.
Le client n'a pas laissé de commentaire.todd F.
Brand new truck!James S.
Nothing. Keep up the good work.Marco H.
Le client n'a pas laissé de commentaire.Gustavo G.
Le client n'a pas laissé de commentaire.Lorine R.
Le client n'a pas laissé de commentaire.Kimberly S.
When changing locations for pick up, it would be most helpful if an email or separate notice be sent rather than burying that change-of-location information in a separate confirmation notification, especially since the original site had made arrangements for how to pick up the vehicle when the original site was closed on the weekend.Russell W.
Your U-Haul representative was not there. Handed keys over to the C-Store clerk.Krishna R.
Le client n'a pas laissé de commentaire.Errika M.
The 10 ft truck I reserved had damaged back door, so I was upgraded to a 15 ft truck. (I already had to travel several miles to this location after my original reservation from a closer location was not available). The 15 ft was dirty and had to be sept out before I could take it. The 15 ft truck also showed that it had more gas than it really did, the fuel gauge dropped about a quarter of a tank as soon as I drove it off the lot!BARBARA N.
Good reliable service.Daniel P.
This location is not safe for dropoff. "Just park the truck next to the dumpster", and "drop off the key with the person behind the glass. No one checked the equipment, provided a receipt, or could assist with equipment issues. It's basically a minimart with a UHaul sign hanging out front.Michael W.
Charged a *holding* amount. Then actually charged my car the full amount before another charge of gas?! Come on. And now I have to wait 3-5 business days for something that I shouldn't have been charged to be processed back into mt account. Won't be using U-Haul again. Explain the process better first hand before you overcharge peopleStephanie G.
Le client n'a pas laissé de commentaire.anahi R.
If everyone is treated as I was treated, nothing more could be asked for. The whole experience was a blessing to usALEX A.
Le client n'a pas laissé de commentaire.Peter P.
I had pre checked and paid and still had to wait 20 minutes and then a computer mix up and then bringing the truck from a back lot with less than a half a tank of gas. Unacceptabletooraj B.
Le client n'a pas laissé de commentaire.andreja J.
The van was in terrible driving condition, would not come out of third gear and accelerated poorly. AC turned off frequently.Maria Duncza D.
Le client n'a pas laissé de commentaire.ROBERT L.
Very very friendlyjaamy R.
I would not recommend to have Uhauls at this location.Alysia S.
Took them a long time and the printer ran out of inkMark S.
Le client n'a pas laissé de commentaire.Wayne B.