Le client n'a pas laissé de commentaire.
Trent R.
Customer Reviews for Roseland Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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They were very friendly and went out of their way to see to my needs. Nice to deal with people in the business who know the meaning of the word "Service" Thema again. Joe Brown
JOSEPH B.Very easy process. Staff was excellent.
Dennis P.The truck itself was horrible. Mr. Hilldabrand and Pat were excellent. They couldn't find a small truck for me and they had to get another as quickly as possible. I was on a time limit, and they scrambled to get what they could. The truck didn't have ac, the defrost didn't work, the truck was filthy, the windshield was cracked and the people I dropped off to in florida called and said you left your folder in the truck with your receipts. Well I didn't have a folder or receipts for a church, which showed it had not been clean previously. We hit really bad weather and I had to use my jacket to keep wiping off the windshield. It was storming so hard people were going 10 miles an hour if not less with their hazards on. Finally I called my daughter who I was following and said if you can see a hotel from the road pull over, I can't see. So we did. It was an adventure for sure, but I do realize the trouble mr. Hildabrand and Pat went to to even make sure I could move my daughter with me. So for that I am grateful… just a scary trip and it cost me more for hotel I didn't plan on… but we are home… and grateful.
Tina C.However this truck is getting quite old. Possibly needs new tires and and gear shift would get stuck when trying to put it drive or reverse. Just something to look into. Could only go 69 MPH if you hit 70 the truck would shake.
Leanne C.Rental truck was not available at preferred location and this location was less convenient for me. Not a big issue.
Chuck D.Aucun
Myron H.Duane was simply amazing. He's such a knowledgeable and friendly guy. He truly made my move such an easy experience.
adam G.Roseland saved the day, I had actually reserved a 26ft truck 2 weeks ago at Elliott's for Mon 6/3, received a voicemail on Sat @ 1115 am stating I would have to go 20 miles further to get said truck in Seymour, I didn't get said vm til 330p as I work nights, they closed at noon, which is ridiculous imo, called Roseland at 930 on Mon and they were able to get me a 10 ft truck and not only saved the day but $ too and provided fast, friendly service. I will definitely use them again. Ty for such great customer service.
Cynthia D.Best Uhaul location so far!!!!!!!!!!
Lonnie W.Better signage out front
Tim P.They didn't give me the trailer I reserved.
Deanna B.the gentleman was helpful went above and beyond to help me
BARBARA T.Duane Hildebrand went out of his way to accommodate my schedule. Quick and easy. Will definitely use again.
David H.Signage as to where trailers are dropped
William M.Few pot holes in the gravel road
Dana M.They were great ! ! Very Helpful. !! Thank You !!
Naomi W.It was an easy drop off with no difficulties.
Kristine O.Very helpful and a pleasure to do business with! Merci.
Linda M.Have the equipment you say is available for the customers.
SANDRA S.Perfect
ROBERT G.Duane Hildebrand was awesome. I thank him so much for helping me get my truck and for making sure everything went smoothly.
Peggy S.Excellent service
charlie M.I was charged for something I was told I wouldn't be plus for gas when i know for a fact was at the same amount
Hannah M.This is the second time I have rented something at this location. Went back because of the excellent customer service!
Heidi H.We lived in Jeffersonville, Clarksville would have been closer location & that is where we rented the equipment so picking up in Scottsburg was 60 miles out of our way. U-Haul did compensate us & gave us 60 additional miles no charge but it was inconvenient to have to go that far to pick up our equipment. Our car hauler was already hooked up when we got there, I really appreciated that. Overall Scottsburg staff very friendly & helpful. Would recommend this location to anyone.
Linda F.GREAT service from this location!!!
Mike C.Very nice experience. Great place!!!!! Duane was very friendly and professional. We will use again.
CHET S.The trailer smelled as if a previous owner had hauled a farm animal or manure. The trailer was clean and I didn't notice any leftovers, but the smell was still left behind. We were still able to use the trailer, and it wasn't that big of a deal, but I wouldn't have wanted to use the trailer to move nice furniture or anything that could absorb the smell. We didn't have any other issues and we were pleased with the trailer, otherwise.
Leah G.Duane was easy to work with, had a great experience made a difficult move a little easier.
brad H.We weren't able to pick up on time due to the owner not being there. Then lost our reservation because of it and had our card charged twice, still haven't been reimbursed. Lost 2 hours of our day waiting and spent another couple hours making phone calls trying to get it all straightened out.
Angie C.The gentleman was very helpful. Because had a Wreck didn't give correct mileage he took care of it and assisted us with the corrections. Very pleased with his service.
Tammy T.The owner was very helpful and professionial
David B.Was very helpful in obtaining the size of U-Haul I needed. Went beyond his duties to make sure my needs were met.
Melissa M.Friendly service . Easy to drop off rental.
Betty B.Excellent customer service. Explained how to operate the trailer safely. Would definetly use again. There is nothing to improve. A++++++++.
Theresa D.Friendly service and great to talk with. My first time for a one-way rental. Roseland Storage made it super easy to drop off. I had a recipes by 9:30 the next morning even though there were no extra charges. Both ways, I received exemplary service. I drove past other rental services on both ends of our move to deal with F & R and Roseland Storage. These two agents/rental service locations made a stressful move a more pleasant experience. Kudos to both and to the U-Haul organization. Thanks, again!!!
Betty B.Get a sign out by the road to show where your office is.
robert K.I will certainly use this location again.
JEFFREY C.Super fast and friendly folks!
Sheila H.not much, very thorough, maybe fill some holes in your driveway, some kinda' big
MICHAEL H.