Évaluations des clients Roses Mailroom

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Roses Mailroom

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MYRDENA F. le

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Le client n'a pas laissé de commentaire.

Pedro N. le

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Le client n'a pas laissé de commentaire.

Jose G. le

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Le client n'a pas laissé de commentaire.

Mamadou D. le

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Le client n'a pas laissé de commentaire.

Andrew N. le

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Le client n'a pas laissé de commentaire.

Aretha H. le

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I used the drop off key box and the area was well lit for night drop offs.

PILAR V. le

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Le client n'a pas laissé de commentaire.

Dina R. le

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Very nice staff!

OHNICA R. le

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Reason received my invoice, paid for what was provided then a few days later an additional payment is pending from my account. I did not received any invoice as to why this additional charge is being taken out of my account.

Zantondera L. le

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They said we messed up another truck that we ain’t even drive or park next to never will do business with this location again And Tim was disrespectful and almost got knocked the f*** out

charnda T. le

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N/A

Shanon A. le

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Nothing

Chaneaeria C. le

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Le client n'a pas laissé de commentaire.

Chaneaeria C. le

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Le client n'a pas laissé de commentaire.

Jasmine G. le

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Le client n'a pas laissé de commentaire.

PATRICIA M. le

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I was overcharged for milage I did not even use. The truck was not checked before I left and the milage on paperwork was wrong. She is a conartist and does not do get job correctly

Equille J. le

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Le client n'a pas laissé de commentaire.

Tamara H. le

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Nice friendly service. No long wait time.

Nicole W. le

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The location was awful, I made a 1:30 reservation & the owner wasn’t there so i waited 20 minutes until he got there, then he proceeded to continue his transaction with another & help other customers until I spoke up. I ended up leave 30 minutes after my reservation because of the delay of waiting for someone to arrive to help me. I was charged $47 for this, then 3 days later I was charged a separate fee of $97. I called the location immediately & was told he couldn’t help me to call U-Haul directly because it was them who charged me. I called U-Haul spoke with Mariah who apologized for such poor service from that specific location. She immediately called them & with no response from that store, she called her manager for assistance. Within hours everything was taken care of & I was refunded the total amount. Now that is great customer service. I plan on remaining a loyal customer.

Deondra L. le

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Le client n'a pas laissé de commentaire.

Franklyn S. le

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Le client n'a pas laissé de commentaire.

Oluyinka F. le

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Keeping up with your services to your customers.

Beth A. le

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When I reserve the truck I was not told it was credit card only not cash this should be made clear to a customer so she can plan ahead and be ready to rent the truck and since when is u.s. dollars not acceptable

tonya M. le

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Perfect, excellent customer service.

Mosella T. le

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Le client n'a pas laissé de commentaire.

Don B. le

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Had a very difficult time locating a 4x8 trailer in the Jax area. Unit was very old and after packing the trailer and driving thru maybe five rain storms, I arrived at my destination only to find that the trailer had several holes and caused some of my belongings to get wet.

Getachew B. le

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Le client n'a pas laissé de commentaire.

Angie O. le

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Le client n'a pas laissé de commentaire.

ben T. le

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The towing equipment was not available on the scheduled day of pickup. It would be great if customers could count on their equipment to be ready when they have a scheduled date to rent a uhaul and a car tow. Also, the car tow was missing a tire strap when I arrived on the next day and I had to drive to a different uhaul location to have new straps installed. I would hope that the staff is checking equipment when it is returned so that customers feel like their time is valued and can better plan their move.

Christopher V. le

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Great customer service

Michael B. le

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The person that assisted me was very kind and knowledgeable.

Neyda R. le

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Le client n'a pas laissé de commentaire.

Patricia B. le

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Le client n'a pas laissé de commentaire.