Tristan was very helpful!
Pamela Sult
Customer Reviews for Route 6 Auto Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I had to wait 50 minutes trying to use the stupid U-Haul app and it made me late for my pick up. I'm very unpleased with it.
Mark SchubertFloor mats were dirty and old blankets left in truck when picked up These were pointed out to me at drop off location.
Richard MillerI reserved at one location and was moved last minute. So fix your scheduling system.
Jeff StewartIt was so easy to pick up and drop off the vehicle. Very friendly people!
Charlotte JacksonIt was great and hauled all our stuff
Abby MillsReview the online drop off process with the employees so they can explain how to return a vehicle via check in app
Shawnee OrnelasI never got an email of my receipt and I was told I would.
glinda schillerMy pick up location and truck were changed at the last minute. I don't like driving trucks so had ordered a van. Got a truck. I was also sent to a location that was farther then I wanted to go
patty davidsThe truck itself was excellent very big and very easy to drive but the ramp there's a truck come with was too short and very hard to load almost to the point is being very dangerous and useless. It took me twice as long to load and unload because of the ramp being so short. Trust me i'm not a weak person, trying to get something heavy on a dolly up a small ramp is not an easy task. It looks to me like somebody took a ramp off of a small truck and put it on this one. if you're thinking of renting this truck, you better eat your Wheaties.
KURT ADKINSEasy to get into, but kind of sketchy.
Bill QuadeReturned and put in back off hours on Sunday May 29th closed for holiday weekend.
TAMMY JONESI originally was asked to have the unit back by 6 PM and I brought the unit back at 5:55 and place it was already closed other than that everything went well.
Steve MastGreat service
Russell offuttNothing everting was good thanks
niki stephenesNothing , service was great friendly and helpful.
PAUL SIERRAFriendly service. We have been here several times in past couple months. Will keep coming back. It's great
Anthony Ray AgueroThis van that I rent was completely filthy. There was so much dirt and dust in the van we had the windows down. When I turned the heat on dust came out. We even took pictures
Terese MayfieldThe young gentleman was very pleasant.
nancy tostadoI very happy with the Service & representative Thank You
charlene pancerHave associate offer to show features of the vehicle in case this is new to customers. Clean the vehicle. Pull vehicle out of lot so it's ready for customer to use.
Chris DunnA Great location.A great staff friendly and helpful.. This my go to UHaul location
Tim ChouinardHeadlight switch wasn't secure, power steering started whining after about an hour of driving, dome light in cab and cargo light didn't work. And pics displayed at rental pick-up shiwed it just coming out of the shop!
Michael MorganelliThe customer service was absolutely wonderful. They were so friendly and nice to work with.
Juan RodriguezService was great. After reservation was made, the rest was very smooth, in and out. No wait.
Pearlie JohnsonJasmine and the gentleman I spoke to were friendly, professional, and relatable. You run a great spot!
ALEXANDER PINGELNot locations fault, but requested pick-up in Valparaiso and wasn't told until day before I had to pick-up in different city and different time-sounds harmless, but I had arranged rides to locations and timeline to meet movers (from out-of-town) and was hectic rescheduling everything at the last minute. I also requested two utility dolly's and there wasn't any at location if pick-up, original pick-up location, nor two other locations checked on by associate (that tried to assist me immensely). I ended up renting a large, bulky, unwanted applicable dolly.
James R JonesNothing. Staff was accomodating and competent. Prices within normal range. Very good location.
heidi nordbrockI had a hard time finding the location. The reason I say this is there was no sing out front or no notice attraction to it. Had I not seen a truck from across the street I would have missed it.
richard martinezThe person that rented to us was very helpful.
Deana ParksGreat experience
teresa markovichExcellent transaction. Excellent service à la clientèle. I would definitely do business with Rt 6 auto sales/UHaul location again. Je la recommande fortement.
CHARLIE CASTLEAbsolutely nothing. The customer service at this location exceeded all of my Uhaul rentals in the past. He was very informative and got me out the door quickly. Will definitely be doing my Uhaul business through there again.
Micheal CoffExcellent communication very organized and detailed along with great energy thank you for making our move stress free!
Darius BuchananJames was excellent. Very professional. Je la recommande fortement.
CHARLIE CASTLEGetting the truck keys from the lock box, was difficult. U-Haul needs a more user friendly lock device.
Theodore SchreierGood communication
lori jacobsThe truck has a safety issue as it is missing a mirror on the passenger side.
David MuellerExcellent customer service
Aaron SchaveyManager was super friendly and helpful!
Trevor BurmeisterThey always provide us with outstanding service.
JAMES RANDOLPHOwner was late to get truck no one showed up until 1021am. He said he wasn't going to charge me for dolly but I was charged also I asked for insurance that was 14 then on bill it says 29 this isn't cool U-Haul. These guys you contract with are giving you guys a bad name. I tried to give you guys a try again but this is my last and final time going to U-Haul. Unprofessional and I will report everything to bbb.
Tashaun Anderson