Customer Reviews for Royal Inn
(Concessionnaire U-Haul dans le voisinage)

63 évaluations

3740 N High School Rd   Indianapolis, IN 46224
(38th & High School)

(317) 333-6075

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 8h pm

Services dans cet établissement :

Pour nous contacter

(317) 333-6075

3740 N High School Rd
Indianapolis, IN 46224
(38th & High School)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 8h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Owner of this Uhaul facility was outstanding!

TED K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lance S. 
Évaluation :
4

everything fine, found dolly and mover in back which I didn't rent..

EDWARD R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELISSA B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Noah M. 
Évaluation :
1

When I dropped off the truck, a person just took my keys and said they would e-mail me everything and walked away. Then I come to find out I was charged for an extra day!! No way is this going to fly-I am on the phone with corporate ans we speak-will never use u-haul again!!

Paul S. 
Évaluation :
4

I found it extremely expensive….

Albanely M. 
Évaluation :
5

Daniel was excellent. He quickly made some calls to clear up a discrepancy on the price in the computer. He was helpful in explaining how to use the truck.

Bob B. 
Évaluation :
4

The inside is a little dirty on the inside but other than that

TYLER L. 
Évaluation :
3

Daniel was excellent!

Michael S. 
Évaluation :
1

Whoever runs this place tried to get me to give him cash under the table for a utility dolly that I had already rented he also sent me to three separate places because he got my reservation confused with someone else's so I ended up driving all over the place when my reservation was correct from the beginning

TYLER K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ethan F. 
Évaluation :
3

The website is horrible. It is extremely not user friendly. I made a reservation with a location, only to be called when I was 5 miles away to tell me they did not have anything available. It is simply the worst site I have ever used.

Mike Y. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Rebecca Z. 
Évaluation :
3

Clerk was friendly and gave us good info. Truck was new and easy to drive.

Roger D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Emily G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LATRESE P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

FREWEYNI T. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

DEVIN W. 
Évaluation :
5

Very clean equipment Check in check technician was in the lot and he offered to check me in for added convenience and expedious service. He had great customer service. Thanks guy! The added location is very convenient for west siders and the highway. Smart move uhaul. Keep up the good work.

Erica L. 
Évaluation :
5

Everything went great. The guys at the counter are awesome!

JONATHAN M. 
Évaluation :
1

Difficult to find, no signs and uncomfortable sketchy area

James W. 
Évaluation :
5

Beyond professional Very accommodating and customer-oriented Even loaded and unloaded heavy rental equipment from my car Would go out of my way to use this location Excellent representative of the u-haul brand Thank you

ROBIN P. 
Évaluation :
1

This location was 30 miles out of our way. It is in a trashy motel parking lot. It is not well lit and we did not feel safe in the area.

Joshua A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gabriella W. 
Évaluation :
3

I would refer Uhaul just not at the same location.

John R. 
Évaluation :
4

I had a good experience here but the following week 5/12/21 I rented at a different location and the service there was terrible. The worst location I have ever been to. The address is 2960 Lafayette Rd Indianapolis IN 46222. The manager Byron Bartlett wasn't there but had 2 new employees there with no trainer or experience that didn't know nothing about nothing and the one person Tiara that new everything didn't want to help and was sweeping the units instead. I went to ask to help politely but she said rudely I had to wait for her. She took her time and was rude all the time. She didn't stay to help the new employees and had a bad attitude. The new employees said they didn't know why the manager wasn't there. He needed to be there since 8am but he didn't show up.Over all it took me 1,5 hours to get my unit that day. I called a general manager from the area called Geneva and she told me someone would call me but no one ever did. If you can give me a call at (312)763-0413 and I can give you more details.

JUDY B. 
Évaluation :
3

This was a location that I was forced to go to when my “guaranteed” reservation was changed the day before pick up. I reserved a 26' truck close to my house and was then forced to go 30 minutes away to get a 20' truck.

ZACHARIAH F. 
Évaluation :
5

Daniel went up and above to communicate with me & help me walk through the entire process with peace of mind... what a nice guy!!!!!!

KIMBERLY S. 
Évaluation :
5

Service excellent. Good prices

LAWRENCE T. 
Évaluation :
5

The staff was wonderful. They emailed with me several times to try and accommodate my changing needs. Our van LEAKED, leaving standing puddles in the back. Not too happy about that given our furniture ended up with wet feet.

DAVID S. 
Évaluation :
5

No complaints

THOMAS H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Kyle H. 
Évaluation :
5

The attendance on duty when I got there was the only helpful person that I'd talk to you after having called three other locations prior when making this particular set of travel plans. This location was amazing, willing to talk to me not rushing me out the door and no endless stream of excuses.

Justin Y. 
Évaluation :
3

Agent was nice and but upset because his price didn't match price I was quoted. Truck had trash inside from previous renter. Exterior was dirty. Front light on driver's side was out- didn't realize until night driving. Agent did not perform a walk around to check vehicle.

LYNDA C. 
Évaluation :
4

Every thing was good

KEENAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOMINIC A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY B. 
Évaluation :
5

Awesome customer service!!!

CIARA D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

BAITULLAH K. 
Évaluation :
5

Danny was very helpful, kind, and patient with me throughout the whole process! Great customer service!

Miranda S. 
Évaluation :
5

Overall Great service

SHAWN W. 
Évaluation :
5

Daniel was awesome. Love love loved his customers service skills. Daniel made sure that he assist my daughter and I even though we called at the very last minute. Daniel was very patient , professional and kind. Thank you all for your services.

JANET D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIFFANY B. 
Évaluation :
3

The guy who waited on me was great. He explained everything thoroughly and was professional.

JASON W. 
Évaluation :
5

The customer service guy was great...I will strongly recommend the locations to friend and family

AISHAT S. 
Évaluation :
5

The service was absolutely excellent. Daniel was so professional and friendly. He needs no improvements!

DONYA E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADHANOM K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERESA J. 
Évaluation :
4

The customer service was exceptional. He truly went above and beyond to help us.

DEONE S. 
Évaluation :
5

I forgot the guys name, but friendly, Nice,,, and I also like that they are open late on Sunday,,, 😊

RHONDA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karis B. 
Évaluation :
1

It was inside of a Inn. I waited at a counter for ten minutes to get checked in after doing so online. The sign for the Uhaul was written on a poster board with permanent marker. I was very uncomfortable standing waiting on the clerk. A lot of foot traffic and sketchy things going on. I'll go out of my way to another location before using that one again.

Tiwanda B. 
Évaluation :
1

Incorrect charges I called customer service to get charges corrected but they posted to my account anyway. The rep at the location said he'd check the charges as well but nothing has happened.

ERNEST JEROME B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TEMITOPE A. 
Évaluation :
5

Dan (I'm not sure I got the name right) is an amazing guy. He guided me through the entire rental process seamlessly. I'll certainly recommend U haul to all my buddies bcos of Dan

EMMANUEL S. 
Évaluation :
5

Michigan Rd location mega-botched reservation. High school road saved the day

BRIAN N. 
Évaluation :
5

The Back Of The Truck Was A Little Dirty So I Had To Clean It Before I Out My Stuff Other Then That Everything Was Good Thank You..

ANGELA O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANTA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RACHELLE H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer P. 
Non les évaluations ont été soumises pour cet établissement.

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