New location is a hidden but don't let that fool you because it's actually better. Much safer parking for your car. Terry the owner really takes your renting serious. You are really dealing with a rue MOM and POP not just some Random big Franchise dealer.
charlie M.
Customer Reviews for RPM Marine
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Very friendly, professional and knowledgeable customer service from Terry and Gloria. Always a pleasure working with them!
Jackie B.Everything went smoothly because of this U-Haul rental
Regina R.Very friendly customer service. The store owners were professional, polite, and very helpful.
Matt F.Everything was excellent
KATHLEEN S.This is the best location I've ever rented from! Terry is a great franchise owner. Location is a little set back but they will always exceed your expectations! You won't be sorry!
charlie M.Due to Covid-19 and the need for individuals to wear masks, the gentlemen who took my information and payment at RPM Marine did not wear a mask. Otherwise, the service was very good and I would recommend it to others.
Vincent T.Wrong truck, no equipment, wrong spot, not on time, BAD
Garret S.We needed a pick up truck to move some cabinets and from the time we booked they were ready within 15 minutes, they had us in and out !
Lina B.Very friendly and professional customer service by Terry and Gloria
Jackie B.Very nice and professional owner
Roy G.Very professional, and courteous service. Always a pleasure working with them!
Jackie B.Great service. Got there in the morning and the gentleman there was a very nice man we talked about how things where years ago in Brooklyn and Queens. Would definitely recommend it to anyone in need of a van or truck.
James S.Even though the building was under construction, the delivery of the truck went very smoothly. No improvements that I can see.
Josephine G.Truck was very old. Making alot of noise
Shannette H.The staff was professional and courteous, and very helpful!
Jackie B.The manager Gloria was amazing! So fast and professional, and such a simple process.
Virginia B.The location is under construction but the man that was there was friendly and helpful.
Nicole P.The whole staff could not of been nicer or more helpful
Ralph S.I didn't receive the furniture pads.
Arthur C.Will absolutely be back
Stacy D.Nothing it was great , friendly quick and easy!
CAROL H.Have used in the past and will continue to use for my moving needs!
ADAMALLEN L.Friendly staff. Quick and easy service.
Michelle V.Been renting from them for a few years-very happy
Roy G.I was charged FOUR times on one credit card and then the owner called me and told me that there was a problem with my credit card and to please give her another one so she charged me a FIFTH time for the same rental. Horrible. Just horrible.
roberto L.My reservation was made for the Farmingdale location and was switched to Lindenhurst without my knowledge.
ryan S.Easy in and easy out, cleanest truck I've ever rented, and a pleasure doing business once again with Uhaul
Kevin M.Excellent service à la clientèle. Fast and easy pick up and drop off.
Domingo D.I use this location often. Vehicle always ready on time, clean and gassed up. Terry, the owner , is so helpful and answer all question! I love this location!
Charles M.The truck was fine, the manager was nice. It's just such a mess with the construction and seems a bit hazardous to be walking into that office. Wasn't a problem for me personally, but most people would probably not want to walk in there.
Colleen F.Place is under re construction but don't worry your vehicle is read. Terri, the owner just wants you happy. I got a flat and he calmed me down , apologized for the flat and got me back on the road- excellent customer service!!!
charlie M.Service was great super friendly people thanks
jimmy C.Notification of insurance cost up front or build it into the rate.
Edward M.The corporate office was rude and unprofessional. They changed my pick up location (I know the contract says you can) but I was only informed a day before and it was moved several towns away! This left me scrambling to arrange transportation to pick the truck up. The associate actually hung up on me. Although the pick up and drop off locations were good, will not be recommending Uhaul any time soon.
James L.My experience at this location was outstanding! Gloria was so helpful and caring about our move, that she continued to follow up with me through out our move. I will definitely recommend her location to my friends and family.
Michael O.Nothing. Very inviting...Took care of me immediately with a lot of positive renovations going on to their location. Explained everything and how to remove my vehicle from the trailer to where to park the truck safely.
jim G.Heard this location is moving- hope they reopen before Feb 11 when I need another Van. Terry is such a great guy to work with. He takes great care of his customers!
Charles M.Great customer service - friendly & professional .
Jackie B.Very friendly professional and courteous service
Jackie B.Everything was fantastic!
Charles M.Check engine light was on, truck idled poorly and I would not have been surprised had it broken down.
Dan H.This location is always extremely helpful and kind. We require a Uhaul a few times a year for our business and we always use RPM Marine. The equipment is always clean and in perfect order. We highly recommend them.
Michael L.Very friendly courteous and professional customer service. Very helpful.
Jackie B.The owner is such a gentleman. The van was even parked next to where I park so I didn't have to walk.!! I highly recommend this location!
Charles M.Great friendly staff will definitely recommend!
Linda A.Very Efficient and convenient Highly recommended
Ken K.Everything was great
Salvatore C.The owners were so pleasant and helpful. We will definitely rent there again
Deborah C.Gloria and Terry were great!
Alfred J.Rien
Peter I.I have never had a good experience renting from U-Haul in the past 30 years, so much so that I didn't even care about price to use a competitor, but this location and the people who run it are really good hard working class people that treat you like family. I am and was very happy with the service and interaction. I also left them a five star google review. RPM Marine is by far the first great experience with a rental I've had in over thirty years.
Michael G.Terry and Gloria do a wonderful job at this UHAUL location. They always explain everything in complete detail to me even though I rent once a month. The woman that complained about the gas charge. I was there when she returned the van and she told Terry that she was “To tired to go gas it up†I was shocked her review! Totally her fault. I just used another location because this one was closed and it took 90 minutes to get checked out- Lindenhurst location 10 minutes - tops!
Charles M.It was a Reap off o didn't have time to put half gallon of gas and they charged me 60 dóllars for that plus
Sharon B.The business I picked it up from RPM Marine had outstanding customer service and had everything ready to go. 10 out of 10.
Anthony F.Husband ans Wife team running this shop were very friendly, and courteius.
Debora W.