I had to drive 20 miles to pick up my truck when there were a dozen locations closer. The pick up location was a dump and the owner wasn't there when I went to pick it up delaying me a half hour.BEVERLY S.
Customer Reviews for RPM Southside Towing
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Gastonia, NC 28054
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Not clear where to go. Not consumer friendly.LAWRENCE S.
I would not want to be there at night. the attendant did not fill out any paperwork or give my any proof of return. I did however take pictures of the truck before I returned it and pictures of the folded pads I rented. I have a receipt for the the fuel top off as well. I will never use U-Haul again and will never recommend anyone use U-Haul.AC JR B.
Everything was great except the unexpected extra 100 I thought that was just wrongmelinda M.
Location in bad area. Lots of junk cars around. Need to be cleaned up and more inviting. Personnel was very helpful. Lot just looks untidy is only complaint. I would not feel comfortable letting a woman drop off hereCHARLES G.
Keep up the good workShawn B.
Interior of truck was very dirty. Evidence of cigarette ash and smell.RICHARD J.
Le client n'a pas laissé de commentaire.Shane B.
Le client n'a pas laissé de commentaire.joaquin S.
It is hard to tell this is even a Uhaul facility. In fact, I had to ask, when I pulled up. The people working there are very friendly and helpful and hooked up my trailer for me. I would recommend improving the grounds, office area, and signage to make for a more inviting facility. Additionally, this is not the facility I had my reservation with. I was moved here after getting to the original location and told to go here due to equipment location. I was told that I should have received a notification of the change but did not. This caused me a considerable delay and extra miles traveled unnecessarily.Michael J.
Le client n'a pas laissé de commentaire.BETTY B.
Le client n'a pas laissé de commentaire.Fred H.
Le client n'a pas laissé de commentaire.Ciera T.
The return location is a garage and towing operation. It's unfair to rate it against a stand alone u-haul location. The people are super nice there.Nicholas F.
Excellent service , very Professional.Segundo P.