Évaluations des clients RS Fleet & Equipment Service

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de RS Fleet & Equipment Service

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Brian R. le

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Le client n'a pas laissé de commentaire.

Xiaolu Z. le

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Le client n'a pas laissé de commentaire.

Kent M. le

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Le client n'a pas laissé de commentaire.

Kim G. le

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Le client n'a pas laissé de commentaire.

James S. le

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Le client n'a pas laissé de commentaire.

Bradley C. le

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Le client n'a pas laissé de commentaire.

Colleen D. le

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Since nobody told me anything about the drop-off process, thank goodness there were some instructions on the Dropbox for the key, otherwise I wouldn't have known that I needed to check out on the website first before dropping my key in the slot! I can only imagine the problems this would have caused, had I simply dropped off the key and not done the online checkout process. And even then, I didn't know I was going to have to take pictures, so the quality of the pictures I took at night probably are not very good. but at least this drop-off location looked like it belonged to U-Haul, and not to some random gas station.

Lindsay C. le

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Front desk clerk was amazing and professional! She showed me exactly what to do when returning the keys after closing and even brought the dolly out for me! Not only that she was willing to wait when I was rushing to make it on time. When working almost all the time one persons patience truly matters.

Michael S. le

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Le client n'a pas laissé de commentaire.

Andrew M. le

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Customer service at pickup was outstanding. Amazing person, went above and beyond to for my service.

Ernest D. le

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Le client n'a pas laissé de commentaire.

John W. le

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Very great Service and thank you as well and God bless your company

Eddie B. le

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No problems.

Karen C. le

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Le client n'a pas laissé de commentaire.

STAIGE M. le

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Le client n'a pas laissé de commentaire.

MARC S. le

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Le client n'a pas laissé de commentaire.

lynn K. le

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Le client n'a pas laissé de commentaire.

Paula D. le

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The trucks were not properly maintained service engine lights were on in the vehicles, whenbyou went a certain speed the front end would shake. Power steering fluid poured out of one of the trucks we rented. Very dissatisfied with the service of uhaul

Rebecca R. le

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Le client n'a pas laissé de commentaire.

Timothy D. le

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Le client n'a pas laissé de commentaire.

Greg H. le

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nothing great job thanks

Barbara H. le

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The most accommodating people. Lady called me the evening before to let me know my request was not available but I could get a larger truck for price of smaller truck. Very pleasant to deal with.

Scott T. le

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Le client n'a pas laissé de commentaire.

Roberta A. le

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Le client n'a pas laissé de commentaire.

Timothy T. le

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Le client n'a pas laissé de commentaire.

Hugh C. le

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Staff was friendly and helpful. Whole process was very smooth and quick.

Kent M. le

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I dropped it off after hours

MARK R. le

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The service was fantastic. I was able to rent the equipment I needed on short notice.

Lee B. le

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Le client n'a pas laissé de commentaire.

Shanta D. le

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Le client n'a pas laissé de commentaire.

DON P. le

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nothing-it was perfect. Thanks

Amber R. le

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They charged my first card for the estimated charges even though that’s not the card I was going to use to pay. When I returned the vehicle, upon checkout I used the card I wanted to use and yet the money on the first card hasn’t been returned.

Nick N. le

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I will definitely be back. Super nice lady behind the desk

Laura B. le

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Le client n'a pas laissé de commentaire.

ANTHONY M. le

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The young woman I work with was very helpful. She worked with what I needed to do and everything came out perfect.

Jim S. le

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Le client n'a pas laissé de commentaire.

Vicky A. le

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Le client n'a pas laissé de commentaire.

Elaine B. le

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Le client n'a pas laissé de commentaire.

Fhalon W. le

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The U-Haul was not clean in the inside but everything worked great and the transition was easy with picking up via mobile.

KAYLEE M. le

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From one location to the next, everything was very convenient and cheap. There was a miscomunication about prices from point A to point B but when my concerns where brought up it was handled respectfully and professionally I would definitely reccomend this service!!!

Terri M. le

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Le client n'a pas laissé de commentaire.

April P. le

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Le client n'a pas laissé de commentaire.

William H. le

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Was satisfied.

Robert B. le

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Got the truck home and a TPM light came on .Went back to the office and advised them ,they looked at it said they would have to scan and check,So they replaced the truck knowing We were headed to Florida in the morning.great customer service

Vicky W. le

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Le client n'a pas laissé de commentaire.

Jeneen H. le

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Le client n'a pas laissé de commentaire.

Bobbi S. le

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Le client n'a pas laissé de commentaire.

Aleta S. le

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Le client n'a pas laissé de commentaire.

STACY LYNN T. le

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Great service and atmosphere Friendly and helpful. I will definitely use them again

ABC Supply I. le

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Le client n'a pas laissé de commentaire.

Rebekah H. le

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Leann is wonderful to work with!

JAMES P. le

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You cannot change anything. In an out the door five minutes with a truck. Dropped off the keys and very happy. Thank you

Eric N. le

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Le client n'a pas laissé de commentaire.

David B. le

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Le client n'a pas laissé de commentaire.

CALLIXTA E. le

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Jonathan S. le

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No comment. I only dropped a truck off here.

Larry L. le

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Le client n'a pas laissé de commentaire.

Pat R. le

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nothing. everyone was very nice and helpful. Great personalities .

Bob C. le

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Le client n'a pas laissé de commentaire.

Hope A. le

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LeeAnn was great to work with!!

Paul Z. le

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The Uhaul application and billing system was down, and the dealer had to fill everything in by hand. The computer systems were lagging and needed to be rebooted several times when I was in the office. The dealer was complaining about the failure of Uhaul support for their own systems. You're getting top dollar, make the system work... It was cutting into MY rental time to fill out the paperwork, not loading my truck.

Stephen G. le

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Le client n'a pas laissé de commentaire.

Nicholas P. le

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Le client n'a pas laissé de commentaire.

Tambra M. le

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Nothing everything was great. And customer service was wonderful

MASSANUTTEN M. le

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Le client n'a pas laissé de commentaire.

Erin P. le

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My rental pick up location was switched at the last second. I was not notified until 10:33 AM the day of pick up, 33 minutes AFTER the scheduled time of pickup. The location it was switched to was 20 minutes away. I had to pay $35 for a taxi to pick up my car. I would have made other arrangements had I known.

Brent L. le

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Le client n'a pas laissé de commentaire.

Alvin W. le

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Le client n'a pas laissé de commentaire.

ROB Y. le

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Le client n'a pas laissé de commentaire.

Randy B. le

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Le client n'a pas laissé de commentaire.

James C. le

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Le client n'a pas laissé de commentaire.

RICK L. le

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Le client n'a pas laissé de commentaire.

Marcy P. le

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Le client n'a pas laissé de commentaire.

Jon P. le

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Dropped off as they were opening. Used app to return.

Rosita W. le

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Le client n'a pas laissé de commentaire.

Heather S. le

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The customer service was very personal and helpful. The pick up and drop off were very easy transactions thanks to the professional people who knew what they were doing.

Dushyant A. le

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Le client n'a pas laissé de commentaire.

Cameron D. le

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This uhaul is top notch.

Richard B. le

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Not sure why you have to pay mileage plus you have to top off gas tank. So local move less than 45 miles of driving to and from $29.99 rental turns into almost $80 rental. Little caught off guard. But hey I needed the truck soooo.....

Salvatore V. le

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Le client n'a pas laissé de commentaire.

Brian D. le

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Keep everything the same and smooth. Thanks again!

sharon O. le

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The folks at the Strasburg location are fantastic. was very pleased.

Dan G. le

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Delivered vehicle to Sunday drop-off. Location closed (not an issue). Amole parking and access. Called U-Haul to cerify drop and was told I needed to take to a different location (again). This was the specific location at time if reservation. Phone service had to verify that it was ok to leave even though after-hours drop box available. Vehicle left with full tank and swept clean. Yhen U-Haul has the nerve to charge my card $0.04 for an additional 0.1 miles driven. It will be a long time begore I ever purchase or rent from U-Haul again.

Ruth W. le

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Le client n'a pas laissé de commentaire.

SHARON H. le

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Very pleasant and fast service.

Jim S. le

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Truck was adequate for the needs of the move and maintained ok, customer service was prompt and truck was ready at appointed pick up time, there was also a convenient drop off for after hours that made things easy for me. In all the rental facility is ok. Not the Ritz mind you but if you need a short term rental it is fine. thank you U- Haul.

Richard S. le

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My experience with rs fleet &equipment service was absolutely terrible. First off they tried to charge us an extra late day ao $80 instead of $40, so with the extra fees 118.80 when it should have been $59. They then proceeded to charge or card 118.80 twice so $237.60??! I called them and they charged us the correct amount of 59.40 but didnt take off the 237.60 worth of charges. Ive had to make so many calls and emails and we still dont have the money owed to us from their mistake. Ill probably never rent from uhaul again and will certainly not rent from this location. BEWARE!

syed J. le

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Le client n'a pas laissé de commentaire.

KELLY K. le

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I picked up this vehicle at 10 after one on Wednesday the 31st of this year getting their person was out to lunch so I waited smallbeautiful time 10 minutes or so not a problem when the lady got back she started to work on my rental immediately that’s when it went all downhill. Lady behind the desk was inexperienced on the rental vehicles kept asking me what I was quoted in price which it plainly states on euros website what I’m to pay per vehicle after was all said and done without me looking at the bill the time she charge me some ungodly amount then reduced off half of it in miscellaneous fees and I still ended up paying $30 more than I was supposed to because of the person not knowing her job then it gets better I go out to the vehicle floor was filthy into preparing to pull out in the person riding with me looked over the gas gauge and said that wasn’t the correct amount of gas that was marked on the paper so I pulled over to check it and it was a quarter of a tank off what was noted on the rental agreement took it back and explain to her the gas gauge was wrong and she had no explanation for that thank God for town and country telling in storage for taking their time to get in touch with the people who corrected the bill and put $30 back on my debit card. I read the reviews before but didn’t pay any mind to them in but there was one in there about the place that I rented the vehicle from RS fleet Maintenance In Strasburg Virginia please be aware of this place and if you have to rent from this place scrutinize the bill before you leave

PAUL D. le

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Le client n'a pas laissé de commentaire.

Robert W. le

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person to ready when open, people waiting while they log-on

MARC S. le

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Le client n'a pas laissé de commentaire.

RONALD J. le

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Nothing that I can think of for of hand.

Dilio M. le

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Le client n'a pas laissé de commentaire.

Julio Antonio M. le

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Le client n'a pas laissé de commentaire.

Mike K. le

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Trucks should have full of GAS

Robert H. le

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Excellent service! We definitely expected to pay more than the "teaser" rate of $19.95, but a more transparent explanation of all of the other charges would make us feel better.

Bill P. le

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Le client n'a pas laissé de commentaire.

carl L. le

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Le client n'a pas laissé de commentaire.

Mike K. le

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Le client n'a pas laissé de commentaire.