Svc rep at pick up location was extremely helpful.Michael M.
Customer Reviews for Rt13 Service And Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Louis W.
My answers above reflect my dissatisfaction with U-Haul corporate and not this location specifically. There were two problems that would leave me to never recommend U-haul if someone has another option. First, the website did not work when I went to pick up the vehicle. Luckily, the attendant was able to sign me in even though he had to stay past his closing time to do so. Second, I was charged for two days instead of just one.JEAN P.
Easy pick up and drop off. Everything was in working condition. A great experience.Brian S.
Ordered a 15' truck, got a 10' truck. Set drop off location in Allenstown, was required to drop truck of where I picked it up in Brookline - Uhaul customer service refused to change it to where I requested the drop off when I reserved the truck. Employees at location seemed annoyed that I reserved one of their uhauls. Dropped truck off at 4:00pm, place was supposed to close at 6 but was already closed. Left keys where they have customers if their garage leave keys and received a message about not being able to find keys. This is pretty routine for uhaul, but you're the only show in town a lot of times so not much will change. Anyway, move got done so at least the truck served it's purpose.Sam G.
This was a new drop off location. Staff was very helpful.Joseph F.