there was no one there to help and they were late.Jason M.
Customer Reviews for Ruach Breath Of God Ministries
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The location was behind an old abandoned church in a shady neighborhood. No personnel from Uhaul available. The app directs you to a key box on the side of the church after spending ample time on the internet providing pictures of you and your drivers license. Can't make this up. Straight out of a horror movie. What can you be thinking by sending people to a location like this? You're asking for a lawsuit in the future as the customer can be mugged or killed. Completely unacceptable.Gabriel F.
They charge me more miles, I took pictures and they don't answer my calls and when I go it's closedEsmeralda H.
We drove a max of 60 miles. Going from 20 and McCart in Fort Worth to Burleson.. unfortunately we didn't take pics of the gas/mileage like we did the rest of the vehicle. When we returned the truck we were told we drove over 100 miles. And our contract said the gas was at 3/4 tank but it was just under half when we got it. I know there is no way for us to prove our side of things. However, I am very discouraged by my experience at this location. I was over charged by almost 90 $. It makes me question ever using uhaul again.rin W.
Pricing was out the roof! Unrelated charges! Never able to speak to customer service!Jan C.
The staff at my pickup location was great. My only complaints are with uhaul corporate. I reserved the truck for a location next to where I was leaving my vehicle for repairs, so I could walk over to pick up the truck. My reservation was moved to a new location, so I had to pay for a ride there and the timeline I had for my movers was thrown off by an hour. That was a waste of 50 $per hour. Additionally, the air conditioning in the truck only worked intermittently and the truck made terrible noises (sounded like metal on metal where the truck cab and box meet).KRISTINA S.
This was a church on a Sunday, with a large speaker located outdoors with a person preaching . The area the equipment was located was the church parking lotâ€¦that was occupied by cars. I had stood at the front door that said UHaul and rung the â€œRingâ€ doorbell with no answer, called the phone number and had no one answer. Eventually a member of the church asked me if i needed help. A very nice lady with a white dress on came out and did the paperwork on her phone. I had to move the car dolly by hand myself to drag it to a location I could get my truck to. This is probably an ok place on a weekday, however it should never be open on a Sunday. This was not the location I confirmed many days before. This was changed by UHaul.Ray G.
Le client n'a pas laissé de commentaire.Jasmine A.
Staff very courteous and thoroughClifford Leviene P.
The employee was extremely helpful and very attentive. She made sure we knew exactly what needed to be done. Awesome!!ANGELICA G.
Le client n'a pas laissé de commentaire.Sherri A.
Le client n'a pas laissé de commentaire.BYRON S.
Super nice peopleRudolph C.
Le client n'a pas laissé de commentaire.Simon C.
Le client n'a pas laissé de commentaire.erik L.
it was a church that was blaring loud music into to the parking area. it was overwhelmingly loud that we couldn't think or hear each other. We could maneuver in the parking lot to park the trailer. it was Sunday midday and so there were no personal.richie S.
Uhaul was awesome. Got a great trailer for a one way tow and was able to drop it off just a few miles from my destination. Everyone I talked with to change my reservation was very helpful. Many thanks to all involved. Way to go Uhaul.Trent H.
No one was at the facility during business hours (3pm Saturday). Hard to find the office, rang the doorbell but no one answered. Then called them number multiple times and still no response. No voicemail was setup to receive messages. The gate to the parking area was broken and the overall experience was not to the standard I would expect from Uhaul.THOMAS D.
This was great customer service I actually will return to do businessJames M.
Le client n'a pas laissé de commentaire.Sharon M.
Le client n'a pas laissé de commentaire.Michael W.
reservation was not ready when promised, only had 1 person before me and it took an hour and half to get trailer. they had no one to assist me to put the trailer on my vehicle and no one was there at 4 pm on a Saturday afternoon to receive trailer or assist with removal. they charged me for 2 days rental (i had the trailer about 8 hours) plus an after hours drop off fee. this was a terrible rental experiencepeter H.
This customer service is amazing considering the times we are living inJames M.
Help with connecting the trailer would have been nice, but they were available by phone and polite. They took care of the paperwork also.mark B.
Le client n'a pas laissé de commentaire.Blonda W.
Le client n'a pas laissé de commentaire.sherry W.