Le client n'a pas laissé de commentaire.
Daniel O
Customer Reviews for Rubios Auto Repair & Body Shop LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Thank very much good service like
filiberto jThank you Mr Felix for your support and excellent service.
Abubakr Sthe place was easy to find. the people were friendly and helped me hitch up the tow. came back and they helped again to remove it. very nice place, no problems.
leonard rGood service ,,, quick and easy
Blanca GDon't allow businesses that rent your trucks, to have customers wander into a junkyard with three big dogs following you and barking at you, to take pictures and fill out the pickup procedures while trying not to get bit. Also should tighten up on making sure that trucks are actually safe enough to drive before being rented to a customer. Driving a U-Haul truck with terrible steering and headlights that only brighten up enough to drive at night, every so often. Also make sure that the lever under the seats for adjusting the slide forwards and backwards, isn't super glued on or something, allowing it to come completely apart with hardly any pressure applied. Also renting a truck that comes with a lock and key should actually come with the key being that full price is being paid and are actually charged the full price of a rental and having no way to lock your items up. Also thing extra attention to all of these things so they do not cause a customer to be delayed so much so that they do not make it in time to return the truck three different times for three different reasons three different nights. Paying full price for something that should never have been rented in the first place, is really just being taken advantage of. The facility I returned the truck to was amazing in Copperfield. Everything before that was a nightmare and extremely dangerous at times. As there was zero effort made to Discount the full price after receiving less than half of what is paid for. Even with documentation of all shortcomings and issues with the barely roadworthy truck I was rented. Also would be nice if y'all made it clear the hours of drop off locations, instead of insinuating that 24/7 may be the case, causing another unwanted extra day rental. I am not someone to leave bad ratings, or really complain about anything at all. All I want is fair out of anything that is paid for, and I honestly cannot believe that the full price was taken from my account after all documentation was noted. There was also no effort to switch trucks, and ensure that the customer was driving a safe vehicle after several attempts to explain the issues and mechanical failures that were happening. Driving a big truck with electrical issues, hardly any headlights to speak of in the rain that that with windshield wipers that smeared muck causing visual difficulties, is a bit stressful. I'm definitely livid about this and would never have imagined a company like U-Haul allowing a truck and especially a returning customer to fall through the cracks and leave stressed out disappointed, and dumbfounded. And almost broke might I add, being that the truck was kept three extra days due to mechanical issues not driver error. Y'all beware
Matthew FQ este presente alguien a la hora de ir a rentar el carro.
Guillermo BGreat customer service and an easy process
Kathy SI wish that in this place they had more vehicles to have more options.
guillermo pIt was like you did not know how to use the computer. Do not tell me about the miles or anything else , the truck was not cleaned inside
Jonathan LService was great very friendly
heidy SRubio and Co were all very helpful and the equipment performed as expected without any issues. TY
Preston BExcellent service à la clientèle.
Leroy TI was overcharged for my rental. This is the second time this has happened.
Mildred BDont make mobile pickup so difficult.
CALEY Bthey are very friendly and accessible
Guilermo PExcelente service.
guillermo pThis location is run by a very nice couple.
Jhon SThe car stuttered alot during stop and go. Starting the car was problematic you have ti turn the key hard to turn it on...the gear shifting was not smooth and gears chnaged to 4 instead of drive many times. I felt at risk driving the car.
Huzefa RAmazing experience and highly recommend. Iessy process and drop off.
Donald SHave truck that was reserved and paid for avail on time at location. Dont make cust wait 5 hours because u dont havepromised n gauranteed products.
Frederick B