The street light in the drop area was out, otherwise it was fine.
Eric Johnston
Customer Reviews for The BizNess Hub LLC #2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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There was a mix up at the first location in which the keys were locked in the truck for the one that I was scheduled to use. The location manager indicated he was leaving the business and could not rent me a truck. Uhaul found the second location immediately. Once I arrived, I was fortunate that the manager was in another store. It took us over 30 minutes to get the key. The manager did not check it with me, and I was almost late getting to my home, where I had movers coming in 15 minutes. I opened up the back when I arrived home to find that someone had been using methamphetamine in the truck. There were pill bottles, old (used) band-aids, trash, and dirt. I was charged with a utility dolly I did not receive (and had reported it numerous times). I took it back to the other location and it took them over two hours to check it back into your system.
Marty MappDealer: Alexis was so wonderful! So helpful during the entire process. She does what she can to help customers. Location: I was skeptical about leaving my car overnight at the location off of Sparkman Dr, but it turned out ok. Cleanliness: The vehicle was quite nasty inside. In addition, cigarette ashes were in the vehicle. This is no slight against this dealer, as it seems like almost every time I rent a U-Haul, the trucks are not clean. I wish really U-haul would change this policy and have all trucks cleaned before renting them back out again!!
Charlita WoodruffNeed to improve communication. Office didn't receive any of my calls ever. And they had closed the office well before the closing time. Had to get cooperate to assist me.
Prutha RakholiaGreat customer service! Went above and beyond to work things out, to make sure the truck was available for me.
Christy MarchandProbably the nicest U-Haul I’ve ever rented from
JOSEPH BAKER