The service was excellent. Friendly and helpful
Christian M.
Customer Reviews for Rudy's Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Wonderful owners! Best U-Haul truck rental experience I have ever had!
Angela S.Not a thing,,,Rudy and he's staff were great, helpful, friendly.
Daniel S.everything was perfect can't remember the young ladies name, that i called originally answered the uhaul 800 number, she was great!! gave me rudy's address, phone number, and directions she needs a raise!! thanks barry gresham
barry G.To make a later pick up time process online after hours easier. I personally found it very difficult and frustrating to pick up my rental in a timely fashion. Though, my overall experience was wonderful. Returning my truck was a detailed and very simple process. Merci
DAVID C.Très sympathiques et professionnels.
James Y.Rudy was on hand to get me hooked up to the equipment and was very good-humored while doing it. Rudy's location is convenient and I'll go back to him for future moving equipment needs.
Charles S.Rudy was awesome. He helped me to ensure my trailer was ready. When he noticed that the power wasn't working, he lifted the hood, figured out the issue, fixed it, and sent me on my way. Would definitely recommend getting you uhal needs taken care of at Rudy's.
Richard N.Outstanding customer service and thorough explanation of equipment use.
Trent J.Very good. Uhaul rental facility......5 stars very friendly
Mike K.Absolutely delightful and friendly staff, it was a joy picking up the truck and they made the process easy and were very personable!
Michael H.Can't think of any improvement necessary!
LINDA B K.Rudy was great
Joe P.Rudy and jessie from rudys automotive were very helpful and went above and beyond helping
Anthony R.Rudy and his wife were excellent, kind, and efficient, and took care of me very expeditiously. I was an hour late, and they still attended to providing me a vehicle for the purpose that I need it.
Teresa I.Wonderful help at Rudy's. So kind and nice.
Kari M.You were More than accommodating, Great Service
Jim S.Staff was very helpful and friendly.
Garlan B.The service was great. The truck was very clean. Everyone I talk to at UHaul was very helpful. Definitely recommend and will use this company again!
Charlie S.Alexa was extremely helpful
Aaron J.Excellent a nice people
MANUEL J.Friendly and helpful owners. Have gone there before. Would recommend them to others and use their services again
Emil Z.This is a very EXCELLENT U-Haul company & the employees are EXTREMELY smart, helpful, & kind.🤣. I love this place😸 Thank you SOOO much for them & your company🙋
Dianna M.Nothing...... The lady and the guy cleaning the return trucks are great and very friendly. Change nothing. I will be back. Thanks, Roy
Roy S.THE TRUCK GEARS WERE PULLING HARD AND CHANGING GEARS WAS ROUGH. ALTHOUGH GOOD ON GAS.
Jean D.The truck was especially clean and in great shape. The owner's were very kind, courteous, and professional. Everything went smoothly.
Ryan B.Doing everything great they are cheerful and happy people glad to do business with them.
ROBERT W.Best customer service! Truck was very clean and dolly worked out great.
Joseph M.Great customer service!
Gulf Business Fo P.Fast and friendly service
Araceli B.too many verifications by phone when picking up truck.
William K.Truck was extremely clean. Owners were very friendly.
Troy P.Customer service was great! Very friendly, helpful people that helped us check in and check out.
David-Ryan S.Very nice folks running this location. All was smooth.
Johnj G.The owners are very friendly and helpful. They help me around for a couple of special circumstances I would highly recommend this location
RICHARD A.Always Great!
robert M.Excellent service à la clientèle
Aly E.Great customer service!!
Romaldo C.Rudy's Automotive was the best costumer service I ever received in person . Our cargo van was disinfected and cleaned and the lovely man who worked there explained the cargo vans emergency breaks , mirrors , radio , cameras . It was amazing . I would totally be coming back . I was shook because I rented a uhual once in Austin and they were rude and unprofessional and I felt so ugly afterwards. I felt so welcomed here and they even let me bring the U-HAUL one hour after closing ! Great place !
Andrea O.Great service, great equipment. Well done!
Roger A.The equipment itself was up to par, but the employees/associates/representatives at this location could use training in communication. They were both speaking to fast and rushing guests because they were behind. When the associate was giving instructions he had an attitude and told me I was holding up his time and speaking way too fast. When I told him I needed him to slow down so I could take in the instructions being given and he got upset. I understand that everyone has some place to go and somewhere to be however, it's not right to rush customers/ guest or take your frustration out on customer/ guest when you're the one that is behind. Uhaul had good quality equipment but poor quality employees.
Chelsea O.Great service
Martha D.Everything was excellent
LUCY M.Rudy and Becky were great, very conscientious and kind! Great experience. Best ever with U-Haul!
Pam B.We had a wonderful experience here and the staff was soooo helpful, Rudy was more than happy to teach us how to use everything which was very appreciated! The only thing we had an issue with was getting a trailer lock, they didn't think we would need it but then we had to come back for one anyway cause they didn't understand that we were going to leave the trailer out of sight! The issue was that when we came back and bought the trailer hitch lock they said it would work for our equipment and it didn't fit or lock at all so I was out another $25 and had to dummy lock it as if the lock actually worked! Would just recommend double checking that everything will work before recommending the product as most have no idea what will work correctly for their equipment!
Hannah W.Fabulous customer Service
Romaldo C.Rudy and Becky (owners) are great whenever you need a UHaul they are there with a helping hands. They are the up most friendly people you'll meet. I have been using the company for four years. Je les recommande chaudement.
CHERYL P.