Évaluations des clients Rush Express Services

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Rush Express Services

Cote générale :

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JOSE M.
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The truck was not clean inside/outside They owner its allways with not a friendly face He trow my id and debit card at me he didn't give it in my hand and that place does not look like a uhaul business

NICKLOAS T.
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Le client n'a pas laissé de commentaire.

Maria P.
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Everything was dirt. No cement or pavement.

Brian T.
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This U-haul business was literally a crack house. Dingy run down place that looked like it hadn't been cleaned in years. Guy running the place wasn't wearing a mask even though there was a hand written sign saying masks were required. He also mentioned he was feeling sick but assured me it wasn't COVID... I did not feel comfortable or safe in this place and stood just outside the door while he tried processing my ID five times until it finally went through.

David H.
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Uhaul called 2 days before our move day to tell us they don't have a 15' truck within a hundred miles. Stop calling it a reservation please. There is nothing reserved.

James M.
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This location was a dirt lot with a motor home parked on it. There was nothing appealing about it visually. If there wasn't one other Uhaul truck on the lot I would have thought there was a mistake. The gentleman that came out and helped us was friendly and helpful

stacy G.
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Help me out really awesome

Andrew M.
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Was amazing experience

Maria A.
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Le client n'a pas laissé de commentaire.

AMANDA F.
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Le client n'a pas laissé de commentaire.

Steven N.
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Le client n'a pas laissé de commentaire.

Steve N.
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Le client n'a pas laissé de commentaire.

ANDREW M.
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Fast clean and excellent

Patricia S.
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Jerry at UHaul went out of his way to accommodate me and my needs and I appreciate his help. I would recommend him to my friends and family and if the need arises I would use his services again.

Alesia J.
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Le client n'a pas laissé de commentaire.

Aaron R.
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-Windshield had a 6-7 inch crack -Feline feces and food in office -We were told wrong info about our payment and we were overcharged -Poor location and very unsanitary office

Vincent E.
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The location was unkempt but expected for the address. We were after hours pick up, so we appreciated the convenience of that. We just didn't appreciate being redirected on customer service to a location so far from our move location. The online check in worked VERY poorly.

Gloria M.
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Everything was great i would come back again service was awesome

yaser S.
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I was told to insure to bring the truck with a quarter tank and to calculate the gas mileage at 5 mpg. I was told if I do that I will get an additional $30. Needless to say both were not true.

Gabriel V.
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Nice. Fast in and out no waiting

Rosario U.
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I love the customer service provided.. carrying people & very helpful.. since moment walk into office they greet you w warming smile & answer any questions w no hesitation.. I will definitely recommend & use their services again.

Gina A.
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The staff was very friendly.

Esmeralda G.
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Le client n'a pas laissé de commentaire.

Omar G.
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Le client n'a pas laissé de commentaire.

Carlos B.
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Le client n'a pas laissé de commentaire.

Michelle S.
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Le client n'a pas laissé de commentaire.

April S.
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Le client n'a pas laissé de commentaire.

Maria M.
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Le client n'a pas laissé de commentaire.

Veronica M.
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Very. Friendly

hovik B.
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Great service

Fernando V.
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Great service

Albert P.
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Nothing all good

Alfonso V.
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Le client n'a pas laissé de commentaire.

Fausto D.
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Le client n'a pas laissé de commentaire.

Rafael M.
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Le client n'a pas laissé de commentaire.

Robert M.
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Great friendly I am a repeat customer.

Ken B.
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Le client n'a pas laissé de commentaire.

Robert M.
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Le client n'a pas laissé de commentaire.

carlos E.
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Nice employees

ivan S.
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Fast a very nice people who work there. Family friendly. .

Jeremy D.
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Have the same hours as other locarions. Offer to drop off truck at the closer location i selected. Filling up the gas tank to full would have been nice

Todd R.
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Le client n'a pas laissé de commentaire.

Michael D.
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Le client n'a pas laissé de commentaire.

Ernest A.
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Le client n'a pas laissé de commentaire.

Johnny M.
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Fast friendly service explains everything on the contract documents great customer service.

Francisco T.
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Fast service friendly staff

Jenifer A.
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Nothing very friendly and family friendly got to pet and play with there dog so friendly.

RAUL T.
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Very nice and fast service.

Pablo S.
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Friendly and fast service.

Xavier B.
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A false equipment damage claim was "anonymously" submitted to U-Haul. When I asked the representative where it came from, he said "I don't know, it was just on my computer." Really? Anyone can submit a report without evidence or return information? U-Haul arbitrarily charged me $165 for the report submitted. The representative said "You wouldn't have been charged if you took out the insurance on it". After contacting his region supervisor, he said that the main computer at U-Haul has been giving them problems.U-Haul said that they would reverse the charges, but 4 days later, it's still there. By the way, the address given for the "incident" was my home address, where the vehicle was kept behind a closed gate. Something very fishy is going on here. I'll tell my friends to avoid this place, and U-Haul for that matter.

Tina L.
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The local guys were awesome! Quick in and out on both ends

Kirby M.
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Fast and friendly service. Family run. Awesome company

Jonathan R.
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location was in a very dangerous location. I did not feel safe. the inside of the truck smelled like pet urine. Also, not to the fault of this location, but I was called and asked to pick up the truck at this location. I wanted to pick it up at the Brimhall location in Bakersfield. I was ok with picking it up somewhere else and they said they would compensate me with mileage and that did no happen. In fact, I believe I was charged more. I ordered the smallest truck, that was supposed to be for $19.99 and was charged $40 and then I was charged additional mileage. There are so many discrepancies all in one shot. I thought was doing Uhaul a favor by going to another location to pick up the truck and I end up being overcharged. I will be using another form of transportation for our company going forth. This was convenient for Uhaul, not me. RE: 27554584

darrin H.
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Make sure it has tires on it that are safe, your excuse that you just got it in is not an excuse it should not be put on the rental sheet until it is safe or functional to rent , bald tire is a no no

Ajay S.
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There were guard dogs on site and it was very intimidating I felt most unwelcome...

Andre W.
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Le client n'a pas laissé de commentaire.

Julee C.
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Le client n'a pas laissé de commentaire.

Israel C.
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Le client n'a pas laissé de commentaire.

Sandra P.
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Le client n'a pas laissé de commentaire.

Eldon P.
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Le client n'a pas laissé de commentaire.

Sheron L.
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Le client n'a pas laissé de commentaire.

Randy F.
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Le client n'a pas laissé de commentaire.

Kirby M.
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Great friendly family run u haul center had everything I needed for my move including guys to help load and unload. U haul trucks

david L.
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Very nice professional people, fast and courteous. Great experience

Ladonna M.
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Awesome ur doing all your great deeds ...God Bless!

Belinda R.
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No improvement needed. Well managed, friendly service. We will be going back if we have any uhaul needs.

Belinda R.
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We were treated kindly, nothing needs to be done to improve their service.

Ivan C.
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Very nice and helpful

Kirby M.
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Family style setting Love it, fast friendly staff, they bring the Truck out to you, 24 hour return nice .

Laura A.
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For me nothing you guys have very good service

Aurora A.
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Everything was perfect at this location

Tom P.
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Le client n'a pas laissé de commentaire.

harry E.
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There was no one at the location when we returned the vehicle. I owe for a couple of extra days, so I wrote on the contract for the dealer to bill me for what I owe. I also no longer have a copy of the contract for insurance purposes. I must say that the experience was disappointing and frustrating.

Maria S.
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Le client n'a pas laissé de commentaire.

anna M.
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Tell the truth

Chris G.
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You are trying to over charge me for use of trailer.

CARLOS R.
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This location does not have or sell equipment you normally need for a trailer. I suggest you call ahead of time to make sure owner is there or you will have to wait outside for a while until they do show up. Beware of dog as well, he's very intimidating.

Barry W.
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Nothing was great to work with fast friendly staff , family style setting. Close to my house on the East , Northeast side of Bakersfield CA.

Debra D.
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Le client n'a pas laissé de commentaire.

Rueben D.
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At the time of pick-up the gas gauge was less than a quarter. I dropped off the truck the same amount of gas but I was charged $64.06 which is not fair.

Troy R.
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Old school house with the accompanying old men and an overly relaxed lab. The place was a time capsule and I dug it the most baby!

Robert M.
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Over charged

Steven C.
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Le client n'a pas laissé de commentaire.

Gregory M.
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Le client n'a pas laissé de commentaire.

Malik N.
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Nothing excellent customer service made me feel more comfortable then any other one

james B.
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Always great Services

Brenda Christina G.
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The uhaul truck was given to me filthy. It was unswept and smelled like cigarettes. The office was not tidy and had the aroma of a litter box. Upon unloading the truck at the drop off location, my husband and I discovered cockroaches that was not from my furniture. So, I ask that the employees actually clean the uhaul truck since customers are charged a $25 cleaning fee if it is returned dirty.

Debra C.
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Very friendly , helpful and knowledgeable . Very nice , easy rental. Truck was very clean , easy to drive and didn't give us any problems! ?? thanks so much

Anisa A.
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Le client n'a pas laissé de commentaire.

Rocio G.
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Le client n'a pas laissé de commentaire.

Edison V.
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Was very convenient to drop off the U-haul off on E. California Ave and Mt. Vernon Ave. in Bakersfield.

James B.
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Always great Service fast friendly, family atmosphere, love there dog and cat so playful and happy to see you,

Peter S.
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They had a black huge dog that attacked and scratched my dog, will have to get an antibiotic and a tetanus shot. Will never use this location

roger S.
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Nothing, had a great experience

Jim S.
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Came in early on what was to be a particular busy Saturday morning. Management was courtious, efficient, and friendly. Don't let the smaller store front fool you. Top notch operation.

Courtney C.
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Service was good, but we were charged 9 extra miles. We took a picture of the odometer when we first got in the truck and when we parked it back in the yard. The beginning miles were off in the computer but the guy helping us wasn't trying to hear it. We were too exhausted from moving to argue our point. Other than that, he was friendly and helpful.

Tira B.
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I'm not sure how they could improve but my 2x experience with them has been great. On time, professional, curtious, friendly, accomidating. Also great moving help. I recommend.

jason B.
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Everything was great

Lucero A.
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Le client n'a pas laissé de commentaire.

kim P.
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I have already recommended this uhaul location to friends and family. They gave great service.

Non reviews have been submitted for this location.

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