Customer Reviews for Rushville Wholesale Liquidators LLC
(U-Haul Neighborhood Dealer)

100 évaluations

310 McClaren St   Rushville, IN 46173

(765) 570-4863

Heures d’ouverture

  • Du lundi au jeudi : de 11 h a.m. à 6 h p.m.
  • Fri-Sat: 10 am–7 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(765) 570-4863

310 McClaren St
Rushville, IN 46173

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 11 h a.m. à 6 h p.m.
  • Fri-Sat: 10 am–7 pm
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

odessa b 
Évaluation :
5

the lady that runs this site was awesome and made herself available every time i had reached out by text message and it was always very quick! definitely recommend renting from here 😁

Kayla L 
Évaluation :
3

The problem isn't with the location or equipment, the problem is with all the hoops you have to jimp through on the app to pick up and drop off. The app didn't say pick up truck it said pick up the furniture blankets so i had to call to figure out how to pick up.

Cathleen K 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Paul Z 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ron H 
Évaluation :
2

The truck wasn't ready, had to get a different smaller truck because I couldn't open the box containing the correct key. The people that rent at the location couldn't be reached. There was no place to scan the truck back in upon return.

Cyndi Q 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessi S 
Évaluation :
3

Fuel usage was 5 mpg with half the mileage empty and all the miles with tow/haul off. No way to report oxygen sensor issue (?).

Timothy T 
Évaluation :
5

Rien

william c 
Évaluation :
5

Nothing at all

william c 
Évaluation :
5

Jenny is awesome, very kind and friendly. She will always work with you no matter the situation. I prefer to drive out of town to go to her.

Destiny E 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lucas W 
Évaluation :
5

Nothing this dealer is very courteous and answers all questions and explains everything well and into detail to where there is no unexpected charges .

Jimmy M 
Évaluation :
2

Nothing really wrong with the location. Had issues with the app and website at pick up and drop off.

NICHOLAS H 
Évaluation :
5

No improvement needed! Jennifer was amazing and did everything in her power to accommodate me and met my every expectation. I will definitely be doing business with her and Uhaul again!

Christopher D 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Brenda M 
Évaluation :
3

No on site office. I was told the car hauler had a tire that was "a little low". I put air in it but it went down again before I could load the car on it. The tire wasn't sealed around the rim.

ROBERT L 
Évaluation :
2

They set up the wrong truck & made me change my reservation. Nobody was available to help me once we got there & it took us 45 minutes to get out on the road. Not a fun time.

Kyle B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard S 
Évaluation :
5

I will always pick the Rushville location if I have to rent a uhaul. Jenny is by far the best, and always works with you to make sure you are 100 % satisfied with your equipment! Je la recommande fortement.

Destiny E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pam D 
Évaluation :
1

Make sure the locations match Casey's store was no where around. Needs to be in a better location for service and needs to be marked better. Needs to have better location indicators of surrounding building

Megan K 
Évaluation :
5

Nothing every thing was good

JESSE F 
Évaluation :
5

The Rushville Staff was very pleasant to work with. Pick-up and drop-off were quick and easy. Would recommend and/or use again.

Danny B 
Évaluation :
3

At 3pm they were closed and didn't answer their phone using the phone number to call on the their door. I had to do self check in

Jeanne M 
Évaluation :
5

Great! Easy to add another day

rudolph w 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael W 
Évaluation :
5

I will not be recommending U-Haul services to anybody that asks. I had filled out the pre-questionnaire before arriving and my account was still "Awaiting Approval"- 2 hours later when I went to pick up the truck. This cut into my moving time and honestly has me thinking I will never use this company again. The location was great and their out of hours pick-up system was perfect, but on U-Haul's side- it was awful and inconvenient. No one would answer the phone or the chat in a reasonable amount of time so I was left standing at the location (which was closed) just waiting to be approved even though I had put my Drivers License and information in 2 hours prior.

Rachel C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John W 
Évaluation :
5

Super friendly. Great communication. Very accommodating and supportive.

Brian I 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Henry C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald S 
Évaluation :
5

The HUMAN experience was top notch and well appreciated and enjoyed. The Digital experience less so. I found it hard to feel like things were confirmed. When I checked out, I wasn't sure that I had checked out and had to wait till Monday to find out if I had. Don't really like your digital presence.

Frederick P 
Évaluation :
3

There is a problem with the location service for the phone which made the 24/7 share a pain. Having to stand out in the cold trying to return the vehicle added additional frustration. I will say that when I checked out the vehicle the person who was working was very responsive to coming to my aid and retrieved the keys. The 24/7 share, which I'm sure is very convenient when it works made this rental very inconvenient.

Donald M 
Évaluation :
5

Awesome place. Highly recommend.

Jordan L 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Edward P 
Évaluation :
5

No improvements needed! This was a fast and easy process with exceptional service from Jenni Ervine.

Quinndelyn L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER V 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Angela H 
Évaluation :
2

Wasn't on time for the appointment, had malfunctioning computer equipment, and didn't answer phones regularly.

Johan-R G 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lee A 
Évaluation :
5

Good rental company.

DANIEL D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AARON D 
Évaluation :
5

Jenni did a great job. The truck needed a new driver's side windshield wiper blade.

RICHARD H 
Évaluation :
4

Jenni Ervine at Rushville Wholesale Liquidators was FABULOUS... However, the lack of respect and decency I received from dealing with and waiting 2 wks and 2 cancellations via dealing with the Uhaul Company directly was awful and I will never go through the company directly again to rent a truck. Not 1 but 2 ladies that contacted me via phone was rude and demanding and did nothing to attempt to make the 2 cancellations up to me.

TERRI M 
Évaluation :
5

Excellent experience! Definitely would recommend!

REGINA S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TERRY S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay P 
Évaluation :
5

Jen was very nice and and explained everything . In and out door with a smile and good conversation ☺

GREGORY M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAYMOND K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER E 
Évaluation :
5

I didn't receive a receipt on my email account to explain why the cost was show high. It was supposed to be $19,99 for an in-town rental. I had it for less than 2hrs and it cost over $40.00. I am a little disappointed with the price. I am a return customer and have never paid that much before for a 2hr rental.

MICHELLE D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN B 
Évaluation :
3

They wouldnt answer phone called. Had to call actual uhaul. Then with confirmation number still wouldnt answer 4 times I tried.

ANGELA R 
Évaluation :
5

The buisness that had the U-Haul was great the service person of the buisness was great. Now for U-Haul itself was fine till came to needing one extra day to get my belongings. I called the 1-800-go uhaul to grt an extra day and was denied so i went to my bank and got a printout of transactions and deen that money was taken from my account before its time by U-Haul . So i did what i had to to keep from losing my property, i kept the rental truck a extra day. Figuring if they could take money before hand ill keep the truck extra time, the truck was returned to rushville with more gas than rented with, no damage but some mess in back of truck but in same condition as the truck was rented in. So the buisness serving as a U-Haul hub was excellent but as for U-Haul resevastionist were rude and quite DICKISH!!!!

MILFORD A 
Évaluation :
5

Nothing to complain about except for pricing and reservations got messed , what was supposed to be 1 way trip the reservation said round trip. Also i was told that no funds were collected until the vehicle was returned. I needed the vehicle one more day but was refused due to funds being taken before kts time. Buf the vehicle is now safely sitting in rushville, i really must say even if i could i would not use U-Haul again.

Achilles H 
Évaluation :
5

Miss Irving went out of her way to help us at 10pm checking us in our uhaul for fast service and getting us on our way and not having to sit in our car in the cold doing the online thing would and will recommend this uhaul rental dealer in the future

TASHA B 
Évaluation :
5

Very pleasant and efficient. They went above and beyond expectations to provide services!

CANDACE H 
Évaluation :
1

it took almost 3 weeks to get a rental, no one answered the phone, ended up doing it myself online.

david m 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRENT W 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kyle K 
Évaluation :
5

In my situation it would of been nice to have a bigger truck, however, there is only one at this location and it was already being used by another customer. I believe if there were two of the larger trucks it would be more beneficial for all.

HUNTER C 
Évaluation :
5

I received excellent service.

Tracey S 
Évaluation :
5

Front desk lady was very kind

molly h 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH A 
Évaluation :
4

The location looks a bit run down, but the staff are friendly, helpful, and knowledgeable. And the equipment was in good shape.

JEFFERY D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William F 
Évaluation :
5

These people were so nice and helpful!

sara v 
Évaluation :
5

I visited during business hours and she was very helpful and definitely gave me all the information I needed to make my return easier Thank you all

JENNIFER B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANIS L 
Évaluation :
4

used the truck for 1 day and it stormed while moving returned truck 2 hrs late and they did not charge extra ,Thanks ..

DANIEL D 
Évaluation :
5

I can't think of any improvements. This location was convenient and the business owners were fantastic and so helpful. I appreciate Jenny's hospitality while helping me with this rental.

Joanne J 
Évaluation :
5

The folks at Wholesale Liquidators were extremely friendly and helpful. I will rent from them again.

Paul N 
Évaluation :
5

Once again Jenni helped make this a great experience. Merci!

Kelly B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David w 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gerald z 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MERRILL M 
Évaluation :
3

On the entire process Uhaul wasn't prepared for the rental. I wasted 1 full hour just to have a document printed. I had rented a truck and a trailer which should have been on one invoice this led to wasted time on the customer part. So the client picked up that tab while Uhaul overcharged me. It's a part time job to work with you guys, exhausting.

TONY P 
Évaluation :
5

Jenni is an excellent rep for your company. Thanks for helping make this an easy move!

Kelly B 
Évaluation :
5

Great customer service provided by Jenni. Quick, easy and affordable.

Scott W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA M 
Évaluation :
5

Jennifer was great to work with and super friendly! She made explained everything to me and made it an easy process!

TAYLOR H 
Évaluation :
5

Jennifer Irvine was awesome!!! Very nice and very very helpful. Would recommend her and her location to anyone anytime.

JEREMY I 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL K 
Évaluation :
4

JENNY WENT OUT OF HER WAY to ensure our satisfAction

LES B 
Évaluation :
5

Jenni and Travis were such a big help to our family! They helped me choose the truck I needed and made sure to explain everything fully before we left the lot. Great atmosphere

ALICE B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob B 
Évaluation :
3

Not sure.

DAVID M 
Évaluation :
3

45 minutes to get a 3/4 ton truck approved to pull a 5x8 trailer.

Ethan S 
Évaluation :
5

Jenni was very nice and we had a great experience!

Chaise L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

debra c 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abbie W 
Évaluation :
5

I think everything is fine. I don't believe that it needs any improvements at this time.

Vicki B 
Évaluation :
5

Absolutely nothing Jenny was awesome at everything

Leslie N 
Non les évaluations ont été soumises pour cet établissement.

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