Évaluations des clients Rusty Rentals

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Rusty Rentals

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john R. le

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Le client n'a pas laissé de commentaire.

cheryl T. le

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Staff friendly and courteous.

JAMES M. le

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Horrible industrial location. Old beat up yard and building. Certainly not an inviting property. I wanted to do the drop off at a different location but was told there were only 4 locations in Cleveland where a drop off could be done. So this location was closest to our Cleveland move in apartment. Never again

Paula S. le

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The Google maps directions did not get me there. Google maps had me turn right onto 33rd which took me behind a long warehouse complex. After driving around that a couple times, I decided to go down Rockefeller a bit further and found Rusty Rentals. The rental agents were nice and friendly.

DEBBIE N. le

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Terrible customer service. Overcharged credit card and refuses to credit.

Emily D. le

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Address listed was incorrect as was phone number. When we told the people there they said we where whining about it. They had an aggressive dog. And no one where was kind. We drove around in circles looking for the drop off location and finally found it about a half mile from where it said it should be.

Carla W. le

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Great customer service!!!

Teri T. le

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It was a very difficult moving trip, as my fiance was in Florida. I moved 6 hours away, because of military orders. The gentlemen at this location were incredible! Not only did they treat me better than I could have expected, they made me smile after an incredibly difficult week. I would recommend rusty's to anyone who needs them!!

James B. le

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Had a great experience with Rusty Rentals! Very friendly people and the owner had some great jokes and tricks to entertain during check in. They were also very helpful in setting up my hitch and trailer. Would definitely recommend this location, 5 stars!

Vincent G. le

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Le client n'a pas laissé de commentaire.

Chris M. le

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Le client n'a pas laissé de commentaire.

Tyrone G. le

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Le client n'a pas laissé de commentaire.

harry M. le

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This location was so respectful Very pleasant

Thomas S. le

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People were very nice

Nathen B. le

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Le client n'a pas laissé de commentaire.

MATTHEW K. le

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Le client n'a pas laissé de commentaire.

PHILIP P. le

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Can't get any better than this! They were the best thing since sliced bread!! Further ... every Friday is free coffee and donuts even if you're not renting. What good people!!

Jerron C. le

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Location is somewhat deceiving. It is located further down the hill when it appears to be at the corner of Broadway and Rockefeller Ave.

Brittany F. le

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The locations were excellent very helpful people. Your customer service reps through your customer service line on the other hand are completely horrible extremely rude will hang up before your done speaking on hold for 40min just plain nasty. Completely unacceptable. That caused my use of uhaul the worst experience of my life in an already very stressful situation I was dealing with. Never again do I want to go through that with your customer service. Kudos to the very helpful people at these locations who made it a more tolerable experience and were very helpful.

Sanata S H. le

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very GOOD customer service

Juan G. le

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3 out of the 6 of the furniture pads that I rented were covered by mud!!

Brian M. le

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They were fantastic! Easy in and easy out and super helpful.

Joshua E. le

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Le client n'a pas laissé de commentaire.

Lindsey W. le

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Le client n'a pas laissé de commentaire.

Theresa S. le

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Le client n'a pas laissé de commentaire.

RON S. le

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The folks that run that location are the best people i have ever dealt with. Would not change location. We will be renting that trailer often and it will be from that location only.

Jim D. le

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Very helpful & friendly! I needed to add a couple items to help move my son & they were very accommodating!

chase G. le

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This location did not match the “Miles Out” with the dashboard correctly, it was in an excess of over 20 miles.. in result i was charged an additional $20+ ... I am very very dissatisfied with my experience.

le

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Le client n'a pas laissé de commentaire.

Michelle W. le

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Didn’t like how you treated your customer thank you

Michael R. le

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Le client n'a pas laissé de commentaire.