Customer Reviews for Rutledge Mini Storage
(Concessionnaire U-Haul dans le voisinage)

76 évaluations

1904 Aiken Ave   Durham, NC 27704

(919) 688-0433

Heures

  • Lun - ven : 11h am à 6h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(919) 688-0433

1904 Aiken Ave
Durham, NC 27704

Services dans cet établissement :

Heures

  • Lun - ven : 11h am à 6h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Nothing, really. Overall, it was a great transaction and rental. hassle free. very pleased. Easy In, out and truck return. Be back if needed.

Leonard S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larisa H. 
Évaluation :
5

This location restored my faith in uhaul. I had a previous awful experience at another location nearby and debated even trying uhaul again. Thankfully I did. This location was perfect. Everything from pick up to customer service to drop off was a breeze. Would recommend this location to anyone!

VICTORIA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica E. 
Évaluation :
5

Customer service was great!

DINA P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tracey D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lameisha M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gilbert S. 
Évaluation :
5

Unsubscribe me form all future emails

ivon F. 
Évaluation :
5

The customer service representative was extremely helpful and it made for a very smooth experience. Merci.

Matthew C. 
Évaluation :
5

Ms. Gwen was excellent and so helpful! Additionally, the owner of the storage facility came to my truck return and was friendly, and nice. Overall, I would recommend this rental location to anyone.

Mary B. 
Évaluation :
4

Everything was smooth!

Dennis J. 
Évaluation :
5

Thanks Rutledge Mini Storage

Gil R. 
Évaluation :
5

The Secretary Gwen Robbins was fantastic. Location is well maintained and secure. There mini-storage rates are very fair. Great place. Thanks.

Gil R. 
Évaluation :
5

You guys were great! I really appreciate it. Made our moving experience so much easier.

Erin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl F. 
Évaluation :
5

I really enjoyed my time with Rutledge and I will recommend their services to my family and friends.

ROBERT G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darren W. 
Évaluation :
1

Ya'll suck .I will not rent from you guys ever again.All you have done is take money off my card since June 2018.You have left my family without money for food and bills.I have had to cancel my damn card .You guys need to take payments out all at once instead of when it's convenient to you.Again I will not be renting from you guys ever again.You guys are scam artist.It's a damn shame my family has to be without food after a damn hurricane.

Annette S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

benjamin G. 
Évaluation :
5

Great and fast service!

Rhiannon M. 
Évaluation :
5

Not all sites take cash... so if there is a way to avoid this misunderstanding, that would be great. And when calling up the street to another dealer to see if they can honor the reseveration and get told they need a 150 deposit isn't ideal. Especially when it was just a mishap of information. But the initial site that I reserved my truck from, worked with me and I was grateful. Although they are not employed by you all.

Sonia C. 
Évaluation :
5

Bob at Rudledge storage was simply awesome.

SENECA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICHOLAS H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOM B. 
Évaluation :
3

Rep had no clue how to hook up trailer

john L. 
Évaluation :
5

The gentlemen that were there were very courteous and they were also very speedy in my process.I would definitely recommend them to my friends and associates.

Lionel W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven P. 
Évaluation :
5

Very nice friendly person checked me in.

Louis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Esther O. 
Évaluation :
3

The rental was easy and the attendant was very pleasant. Unfortunately I requested a cargo van which was too small for my belongings so I had to return the van promptly. I would rent from them again

Kevin J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
4

Great place for the place. Much better than the Public Storage unit I was at. People much more realistic.

WILLIAM B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Peter H. 
Évaluation :
5

The staff was great as well as the communication and customer service. Will rent from them again

Erin C. 
Évaluation :
5

Staff wonderful very helpful. There on time for drop off even on a holiday weekend. Clean and safe place. Will use again for next move.

Kenneth M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taylor B. 
Évaluation :
4

Refund if unused milage more than 5,00 $.

WILLIAM M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary G. 
Évaluation :
5

Very well pleased w/ p/u location. The only down fall was storage attendant was not knowledableto assist.

RICHARDSON L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RICHARD G. 
Évaluation :
3

The team was very helpful and knowledgeable..

FELICIA C. 
Évaluation :
5

The lady working there was fantastic. She was so friendly and helpful

Kimberly M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carmen R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay W. 
Évaluation :
5

It was a pleasant experience for me due to the representative.

DEBRA B. 
Évaluation :
3

This location was fine. However, I had a terrible experience because my "reservations" was nothing of the sort. I reserved a 10' truck a week before the pick up date at one location, then the morning of, I checked my online reservation and saw they had changed it to another location further away. That costs me money since I am paying by the mile. Then, when I arrived at that location, they didn't have a 10' truck, and tried to convince me a cargo van would be about the same, when it is clearly about half the interior cubic feet. Finally, when I refused the van, the clerk was able to call dispatch and find a 10' truck at a location EVEN FURTHER away from my moving location. So instead of picking up the truck 2 miles from my house, I have to drive almost 30 miles that day, costing me extra money and time. If a "reservation" doesn't actually reserve anything, you should stop offering it and just have people show up at the store and see what's available, since that's apparently what you're doing in practice.

SAMUEL G. 
Évaluation :
4

My husband said the truck was hard to drive.

Sheryl B. 
Évaluation :
3

Please verify the customers real email address before sending them email. This contact was not for me.

pamela A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARLISIA D. 
Évaluation :
5

everything went smooth and as expected, would definitely use this location again

ERIC N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antje L. 
Évaluation :
5

Charge less money.

April R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

marian K. 
Évaluation :
1

This was the worst Uhaul experience that I've ever had. 24 hours before arriving, I "checked in" with Uhaul to make my rental move swiftly, at least thats what I thought. The onsite attendant didn't know how to complete my rental or use the Uhaul software. He stated that there was no CC or DL information associated with me in the system. He continued to state several times throughout this rental process of how much he hated Uhaul Rentals. Eventually and luckily, another female employee arrived later and was able to help him complete the process. Even though she was stating that she was hungover and didn't want to be there. Finally 40 minutes later, I was able to get the keys to the truck. The attendant brought out a regular small dolly. I advised him that I had rented a large equipment dolly and that I had to move big items from a 3rd floor apartment. He stated that the small one was all they had. He also gave me 6 moving pads, 2 of which was so tattered and torn up that they were falling apart….I advised him that I ordered 12 pads, but he also had no more pads. This whole experience was horrible!

John C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David J. 
Évaluation :
3

Make sure customer receives paper copies of the contract.

GAVIN W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL E. 
Évaluation :
5

One of the brother's came out in the pouring rain to assist with detaching the trailer. Very helpful!!

NOVITA E. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ANIKA L. 
Évaluation :
5

Very helpful staff, well maintained vehicles. Friendly help!!

Timothy U. 
Évaluation :
5

I had origanally had reservation at another location but they were not open and i sat there for almost a hour but i called uhaul and they sent me to aiken ave. and i had a great experiece there ill be renting a truck again soon to move some stuff from my storage to another house so ill be using them again.

michael L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MARIAN K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WAYNE B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DOUGLAS D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alu W. 
Évaluation :
4

Great customer service when renting the cargo van! Merci.

Ebony G. 
Évaluation :
5

They made the whole experience quite convenient at a reasonable cost. I will definitely be back.

Thomas T. 
Évaluation :
5

the original drop off location given to me by the system was closed when I got there, even though the contract said it would be open until 7pm. there was not a safe and secure place to leave the equipment. Fortunately I knew about Rutledge and was able to drop the equipment safely there.

JOHN P. 
Évaluation :
5

Quick and excellent service.

JORGE R. 
Non reviews have been submitted for this location.

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