Customer Reviews for Ryans Rental
(U-Haul Neighborhood Dealer)

71 évaluations

26755 Dewdney Trunk Rd   Maple Ridge, BC V2W1N9

(778) 619-2023

Heures

  • Mon–Sun
    De 7 h am à 6 h pm

Services dans cet établissement :

Pour nous contacter

(778) 619-2023

26755 Dewdney Trunk Rd
Maple Ridge, BC V2W1N9

Services dans cet établissement :

Heures

  • Mon–Sun
    De 7 h am à 6 h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Everything was perfect, this location was very friendly and easy to work with

Christian W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Mehdi M. 
Évaluation :
5

We got to the location early, they had us out very quickly and efficiently. The staff were kind, polit and informative. I highly recommend this location and it's staff for anyone looking to rent a truck for any project.

Marjan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dana W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Simon S. 
Évaluation :
4

Not the fault of this specific location but I can't believe U-Haul is still confirming bookings for trucks/trailers that aren't available. Cancelling the reservation 2 days before or forcing customers to swap equipment and/or locations is unacceptable. You're lying to customers when you make reservations that you don't plan on filling and this should be illegal!!!

mitchel F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Glenn M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge R. 
Évaluation :
3

Far too expensive

RONALD M. 
Évaluation :
5

Had a very positive contact free experience!

Brandy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rob S. 
Évaluation :
5

Great service. Easy to use and very helpful staff.

Chuck G. 
Évaluation :
5

Excellent customer service. So well organized. I will rent again from this company for sure!

Dean W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vitali I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANCIS M. 
Évaluation :
5

Very happy with the whole experience at the Maple Ridge location.. 9 foot cargo van had lots of room, in great shape; and was a plain white van without ads on it so that was nice. Michelle was great to deal with - call her to get directions as Google isn't accurate. Van was ready to go and the process was smooth and efficient. Will rent from her again.

Andrea H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge Gabriel R. 
Évaluation :
5

Great service. Professional business practice with excellent quoting and easy to understand. Merci.

Nick Y. 
Évaluation :
3

Trailer was super dirty and not in good shape.

Jason F. 
Évaluation :
5

Very helpful and friendly. Location is a bit remote.

Sylvan K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vinh B. 
Évaluation :
4

The contract is near impossible to read. Clarity is a must.

Linda H. 
Évaluation :
5

Easypeasy😎

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Quinn R. 
Évaluation :
1

Person didn't answer the phone after multiple calls and the person was not available for the agreed upon pick up time. It seemed really unprofessional and stressful for a first time user of uhaul.

Bradley W. 
Évaluation :
5

Great communication!

Gregg B. 
Évaluation :
3

The 15' UHaul I rented was returned in Maple Ridge to Dewdney Trunk Rd a day earlier than we had to return it. My son returned it for me and mentioned it went okay on the return. Said it was a strange area for a drop off since there is a least a couple of UHaul places in the downtown core of Maple Ridge that would be much easier for a drop off. .

paula H. 
Évaluation :
5

Excellent service. Truck was ready to go and we were on the road in about 10 minutes. Thanks Michelle.

Marc D. 
Évaluation :
5

I was completely satisfied.

Bill H. 
Évaluation :
5

Drop off went fine. Lady was nice.

Nick K. 
Évaluation :
2

Please use the open place not a jungle or easy to find. I paid extra due to over consume gas and mileage to find the place. It's good represtative pick the phone after hours to guide us that we really appreciate her

MUHAMMAD Y. 
Évaluation :
5

Ryans Rental was easy and straightforward to deal with I would use this location again. I cant say the same thing about U-Haul Abbotsford. Don't use U-Haul in Abbotsford save yourself the stress. I had reserved the truck pickup in the evening using the 24/7 pickup. Completed the online verification prior as well as calling ahead to ensure truck was there and good to go. When I arrived at U-Haul Abbotsford found the truck and the lockbox only to have the U-Haul app had removed my reservation, spent an hour on the phone with U-Haul 1 800 contact # U-Haul told me they didn't have the truck available. Absolutely embarrassing for this company, ended up having to arrange a new truck rental an hour away. Ryans Rentals was excellent and they cared about the renter. U-Haul Abbotsford I will never use again and I would advise anyone else to not use U-Haul Abbotsford. My 20 min truck pickup took 4 hours Was suppose to have a credit applied to my bill as from customer service because of U-Haul messing up my reservation when I received the bill was charged full price Bottom line don't use U-Haul Use Clearway Rentals/Penske anybody but U-Haul save your time/money/stress Embarrassing

Tyler J. 
Évaluation :
5

Nothing, Michelle was very professional and made our rental very easy. I highly recommend this location.

Chris S. 
Évaluation :
5

Could have a location in Abbotsford to handle bigger trucks

Dave H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle B. 
Évaluation :
4

The choice of drop off location was dictated by my going to visit family in Maple Ridge. It was located in the woods with only a drop off key box. No personnel were present and only a street number on the entrance to the property.

Allan P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrew V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica S. 
Évaluation :
5

Thank You...

Ajmal F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SHIRLEY I. 
Évaluation :
4

very pleasant people. helpfull and informative

ASHLEY F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nick S. 
Évaluation :
5

Amazing experience at this location, will recommend them to all our friends and family.

Paula H. 
Évaluation :
5

The pickup staff are Amazing and very helpful at this location. Would recommend this to all my family and friends. A wonderful experience with our move. 5* for U-Haul this week! Paula

Paula H. 
Évaluation :
4

More road based lighting and signage for nighttime drop offs.

JONATHAN B. 
Évaluation :
5

Nothing. The pick up was super convenient and Michelle was awesome - she sent over instructions ahead of time and provided us with all the information we needed at pick-up. Awesome.

David H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLORIA R. 
Évaluation :
5

They made sure I received the truck at the time I wanted it. Very helpful!

Stephen H. 
Évaluation :
5

Great location to rent trucks. Very good customer service.

Noah M. 
Évaluation :
3

Location was hard to find. A sign would be helpful.

cole S. 
Évaluation :
5

They were very helpful. Replied instantly to my texts.

Stephen H. 
Évaluation :
5

all good

Mike M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric D. 
Évaluation :
5

had it booked for pick up in port moody on May 16 2020@ 7am got a text on the Thursday saying to pick it up at 9 in surrey bc.on the Saturday morning. after i had arranged for people to help load, I was not happy so had to drive almost 45 minutes each way on a Friday afternoon to pick up so I could keep with a very tight time line so not sure why you have a contract .

joseph G. 
Évaluation :
5

Pick up was amazing. Michelle was so wonderful at making sure we were well taken care of. It was easy to find. You can NOT miss the orange rocks and directions were perfect!

Tammy M. 
Évaluation :
5

the lady working there, Michelle was very kind and understanding about being lied to by uhaul about the costs.

Kirstyn W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deepak P. 
Évaluation :
5

Everything went really smooth!

Lito F. 
Évaluation :
1

Spent 40 min to find the location. Circled around. Location is terrible in the middle of the forest. After that Uhaul requested to pay $5 for extra mileage. Couldn't find. Called scheduling support. They transferred me to Maple Ridge, nobody responded. Then call the main number, they said we will get the location to call me, nobody did.

Michael L. 
Évaluation :
5

Sorry I don't know the women's name at Rileys Rentals but she was phenomenal. She was professional and friendly, efficient and made my experience worth the drive out to pickup the truck. Please keep her.

Jacqueline D. 
Évaluation :
5

Michelle and Ryan gave excellent service. Easy to pick up the utility trailer

margot O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gordon K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brent W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARTUR P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lavinio C. 
Évaluation :
5

Keep up the great service!

randy R. 
Évaluation :
4

Non-smoking vehicles?

Ken S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christine M. 
Non les évaluations ont été soumises pour cet établissement.

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