Customer Reviews for Rylo Gas Enterprise
(U-Haul Neighborhood Dealer)

35 évaluations

4718 Hwy 1   Granville Ferry, NS B0S1K0

(902) 532-1369

Heures d’ouverture

  • Mon-Sun: 7 am–4 pm

Services dans cet établissement :

Pour nous contacter

(902) 532-1369

4718 Hwy 1
Granville Ferry, NS B0S1K0

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sun: 7 am–4 pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian H 
Évaluation :
1

The staff at this location were not up to par. They entered the wrong information from our Uhaul's gas gauge and milage resulting in them charging us an extra $113 without warning- Completely at the fault of their incompetence. Staff at this location need to be more diligent in order to prevent situations like that happening. We are very disappointed with the experience and inconvenience they caused us.

DAWSON A 
Évaluation :
5

The staff were knowledgable and extremely friendly and helpful. An asset to your chain.

Deborah P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie K 
Évaluation :
3

"just drop it off" they said.

neville p 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ian C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul W 
Évaluation :
2

Have competent staff to start with. Was double charged and STILL waiting for the refund. Over 2 months now

Joseph B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cecil A 
Évaluation :
2

The truck was dirty inside and out. I had to clean the cab interior, and I had to clean the interior of the cargo area, before I could use it. The cab and cargo area were full of mud, dirt, and dust. No windshield washer fluid. The driver's door lock was not functional and I had to climb in through the passenger door/side to get to the driver's side and I am mobility impaired. So this was very, very difficult and exasperated a few injuries. The trailer jack was buried in the gravel, and took over an hour to connect it to the truck The trailer to put our car on, had two tires on left side, with steel cords coming through the rubber. I did not notice this until the next morning. The truck could not pull trailer safely. The truck was unable to reach 90 kmh. It had no power to do this and it was unstable. I left the trailer at a U-haul dealer, and my wife had to drive our car 1,600km which she was not comfortable with. We have not been credited for trailer rental. We didn't use the trailer! It was not usable! It was returned the next day. Our entire trip was marred by this disappointing rental. So many calls were made to U-Haul with no response.

GERALD O 
Évaluation :
3

Easy drop off and deposit was returned within 24 hrs.

David S 
Évaluation :
5

Lower the milage rate for in province moves

DALE G 
Évaluation :
4

I did not rent equipment today , this rental was some time back

DON C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brendan B 
Évaluation :
4

The truck roof leaked and several boxes got wet. I haven't had a chance yet but I will be reaching out to customer service regar5this issue.

Meghan P 
Évaluation :
2

The clerk at this location was too busy to check over the unit when returned. I haven't seen any type of invoice to tell me what the extra $117 charge was for. Once again…… NOT IMPRESSED!!!!!

Shawn L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cecil A 
Évaluation :
5

The uhaul website is almost user friendly! I found the return an pickup quite cumbersome!

Steve P 
Évaluation :
3

I dropped it at 4:50 pm and neither girl really seem sure what I should do other then drop the trailer anywhere.

Stephanie T 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Charles G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip U 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cecil A 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lachlan M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie O 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Paul S 
Évaluation :
3

The U-Haul web site was slow and not working properly. I was not given any information that the texts I had just received from U-Haul were instructions for checking and confirming equipment conditions and also the after hours drop-off procedure which is quite extensive and involve setting up an account etc. I also found the on-line drop-off procedure didn't work and wouldn't accept the location on my mobile phone. They should also give out information as to the gas milage to expect on these trucks. Not very good. Almost 30 Litres to the 100 Km.

Matthew D 
Évaluation :
5

It was a pain the butt . No fault of the rental but taking it back was almost impossible. I took it to a different location then my agreement and they wanted $180 to return. I declined and left them attempted to return it to the proper place but it was closed ay 415 pm. So I hauled it back to where I got it from and finally go rid of it. A Overall a frustrating day.

Peter W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

todd p 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Meg C 
Évaluation :
1

i was charged 25 for a cleaning fee which we did sweep it out and clean it, it was given back exactly the way we got it

Laurene P 
Évaluation :
4

I did not receive all the equipment I ordered but was charged for it. I asked for an appliance dolly, a furniture dolly and 12 furniture blankets. I received an appliance dolly only and only 6 furniture blankets. I was charged for items I didn't have.

Patricia B 
Évaluation :
3

No UHaul rep available - just direction to website for self-return. No method to secure trailer or blankets.

Steven J 
Évaluation :
5

Zack and Matt at the call centre were excellent!

Melanie D 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page