No improvements. Excellent customer service.
Gene M
Customer Reviews for SAE Diesel And Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Fast and friendly.
Dave EThe owner made this rental very easy and quick. Excellent service!!
Thomas BFast process, clean vehicle, friendly staff - no suggestions for improvement only thanks
Clarisa DInstall a jack on the equipment due to wen I went to get it of the truck the trailer fell in my foot causing me to injure myself
yvette fVery polite helpful .
Elizabeth CFound out the axle was broken. But, apparently did not report it.
Lonnie LQuick and painless, everyone was friendly and easy going
Luke MThe employees are quick and so well organized. Easy in and out. The truck was immaculate and ran beautifully. I would highly recommend them for all your needs.
J.B AHe was a big help. Went very smooth. Thank you for great service.
Michael LHelpful and courteous staff.
David DThe return process is simple and literally only takes a few minutes. I've used this location a couple of times and love the ease of dropping off the trailer that I rented. The staff is also very friendly
Leslie GThe truck was barely road worthy. The steering was sloppy and the cab was extremely warm and noisy. I had an online reservation that was supposed to be picked up in Goshen, NY at the Valero station. Despite the online reservation and me confirming the reservation, they allegedly had nothing on file and I was redirected to New Hampton. I had to create a new rental which cost me $300 more than the online. I would like to know how to get my $300 back.
Dennis SThe location was fine U-Haul though was les then truthfull I rented for two weeks they had me for a day sent me a contract when I noticed called they fixed it I asked about milage he said I wasn't charged I called because they charged me twice customer service said they would fix it then a rep from U-Haul called and let's just say he was sarcastic and said I signed a contract and I would be charged full price thing is I only signed the for hour one never got sent the new one I didn't know what I was charged for till you took it out I was going to put a stop on it but I didn't I won't reckom U-Haul to anyone
Leslie HGreat customer service!
Pantoleone BExcellent service. My only complaint is that I didn't receive the moving pads or dolly that I paid for. I should have checked, but I also assumed they'd be in the van. It's also not clear to me who I contact about getting refunded for those. That aside, I was really happy with the van and the service. I would absolutely return.
CLINT CI liked the opportunity to do self checkout with my phone. Saved me money and trying to convince the company i turned in the truck early
VICTOR FThe employee was very friendly and made the return process a breeze.
David REasy from start to finish and reasonably priced.
Anthony A