The truck was not at all ready. It was full of used furniture pads, some were wet. They gave me used, unfolded furniture pads. The cab was so dirty; left over food, dirt, trash, spilled coffee and drinks on the seats, cigarette ashes and cigarette butts. I disgusting.Blaine K.
Customer Reviews for SK Gifts & Phone Accessories
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Harrisburg, PA 17111
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : fermé
- Mar - dim : 10h am à 8h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Service amicalJanet N.
Le client n'a pas laissé de commentaire.Scott H.
The person answering the phone at this location was pleasant. The rental process that was suppose to be quick and easy took over 50 minutes to get checked in- Will never use again and will let people know it's a hassle and a lot of trouble. I also asked for a utility cart and got a standard dolly that was such an inconvenience. Besides the gentlemen over the phone being helpful, I will never use U-Haul again, I will use Budget.Juan G.
Flawless Experienceâ€¦nice people to work with! Will use again!James K.
Le client n'a pas laissé de commentaire.Jenna M.
The app was glitchy, clunky, and overall hard to use (not user error, either...I know my way around apps & technologies) Improve your app tremendously...I was running on the Verizon network with the new Galaxy S21Kevin R.
The representative (Krishna) who helped me to reserved this Truck is very professional & friendly to work with. He helped me to understand explaining all the rental agreements & options . I really appreciate his services.BHOLA D.
Reservation was switched from a mobile pick up to in person without me knowing. Was scheduled to pick up at 9am. Store didn't open until 10. No one arrived until 10:30. Did not have furniture Dolly that I reserved. I Had hired movers...had to pay 2 guys for 1,5 hours each of time they couldn't work. Which also made their day later due to late start. So had to pay additional 1,5 HOURS X 2 for them to complete my move. VERY UNHAPPY!!!Jill G.
Excellent customer serviceANDREW H.
This is not a U-Haul store, it is an odd retail store that does a lot of things. Without a U-Haul sign and a hand truck, you would not know they did U-Haul. The inside of the cab of the truck had a ton of dog hair, some trash, and it even had a piece of dog poop. Right when you open the door, not hidden. I told the attendant, he did not even offer a discount. I did upload an image when I first opened the door. Not having a great night right now due to my dog allergies. I would like a refund for the experience.TIMOTHY F.
They keep over charging people, for U-Haul sevice ... The sevice is 19 99 . They want 47 dollars and went no where but around the corner..Mark B.
Take your money 💰Mark B.
Truck was not cleaned out upon pickup.Darryl G.
Le client n'a pas laissé de commentaire.kiran G.
Le client n'a pas laissé de commentaire.MARK K.
My truck was not ready and the additional items I paid for were not there. It took 2 1/2 hours to get the key. I would never rent from this dealer or Uhaul ever again after this experience. I spent 2 hours trying to talk to someone to get it resolvedAlicia F.
Le client n'a pas laissé de commentaire.ADA B.
This place was supposed to be open until 8pm and they were closed when we got there at 7:30pm to drop off our truck. We couldn't get in contact with anyone from uhaul because the one number said they closed at 7pm and the 800 number had over a 2 hour wait to speak to someone and no one ever picked up. We then went to return the truck the next morning. The hours for the store were to open at 10am. We got there at 10:30am and guess what, they weren't open! The hours of the store were to be 10am-8pm but he makes up his own hours and makes it impossible for you to get in contact with him when you are trying to drop your truck off during his 'business hours'. He was also very unprofessional. He tried charging us extra money because of the truck being returned late, well it was his fault since he left work early the previous night. Also, we were first in line when waiting for him to come into work and there was someone behind us. When he went out to check our truck out (for the miles, gas and overall presentation) it was taking him a long time, I went out to see what was taking so long and he was helping the people that were behind us in line and he didn't even look at our truck yet. This experience was horrible. Do not return your truck here. He was the worst person to work with. When one is moving they are on a strict schedule and you can't have a schedule here. I decided to call Uhaul customer service after this whole process, to complain and let them know how terrible our experience was and the customer service representative didn't seem to care and told us we should get a call from a manager within 72 hours. It seriously takes 3 days for someone to contact us? Well yep because we still haven't gotten a call back. Makes me wonder if the wait is so long because multiple people have bad experiences with this company. We will NEVER be renting a truck from Uhaul again. We will be using another truck company.WILLIAM Y.
Le client n'a pas laissé de commentaire.Mon G.