Customer Reviews for SS Mini Storage
(U-Haul Neighborhood Dealer)

131 évaluations

509 N D St   Perris, CA 92570

(951) 229-0387

Heures d’ouverture

  • Mon: Closed
  • Tue-Fri: 9 am–4 pm
  • Sat: 8 am–3:30 pm
  • Sun: Closed
Heures d'ouverture spéciales
  • 5/4/2024: Fermé
  • 5/5/2024: Fermé
  • 5/6/2024: Fermé
  • 5/7/2024: Fermé
  • 5/8/2024: Fermé
  • 5/9/2024: Fermé
  • 5/10/2024: Fermé
  • 5/11/2024: Fermé
  • 5/24/2024: Fermé
  • 5/25/2024: Fermé

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Services dans cet établissement :

Pour nous contacter

(951) 229-0387

509 N D St
Perris, CA 92570

Services dans cet établissement :

Heures d’ouverture

  • Mon: Closed
  • Tue-Fri: 9 am–4 pm
  • Sat: 8 am–3:30 pm
  • Sun: Closed
Heures d'ouverture spéciales
  • 5/4/2024: Fermé
  • 5/5/2024: Fermé
  • 5/6/2024: Fermé
  • 5/7/2024: Fermé
  • 5/8/2024: Fermé
  • 5/9/2024: Fermé
  • 5/10/2024: Fermé
  • 5/11/2024: Fermé
  • 5/24/2024: Fermé
  • 5/25/2024: Fermé

Show All Hours

  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony Petrella 
Évaluation :
5

Ms Patty was excellent. We will always rent at this location. She is the absolute best. She made us feel like UHaul is here for us. No stress, every detail was explained clearly. She made our moving of furniture very easy. Thank you again Ms Patty. You are the face of UHaul!!!

REGINA BARRON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMITKUMAR Patel 
Évaluation :
5

Excellent customer service

Gavin Bates 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Avilez 
Évaluation :
3

Somebody make my reservation in other location in a wrong way. They give the truck with less than a half tank of gas and they charge me extra 19dlls for the gas that they dont give to me. And they dont give to me the 50dlls for make my reservation wrong. Any way , the truck was very well and works perfect for my needs.thank you

Judith Juarez Casarez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin Manassee 
Évaluation :
5

I couldn't have been happier with the service I received from Patty at U HAUL in Perris, CA. Patty was extremely helpful with the whole process. I was truly impressed and happy with the entire experience.

Andre Mitchell 
Évaluation :
5

The customer service was more than great , I was very pleased with everything, thank you

juan oropeza 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMAR WADHAWAN 
Évaluation :
5

Good customer service!

Amaury Herrera 
Évaluation :
1

The lady working there was beyond rude from the moment she called to confirm if I was picking up the U-Haul. She just seemed like she has no manners. I would not recommend anyone to deal with her. I don't know how they have someone like her working the frontline of customer service for such a big company.

Alexandra Santillan 
Évaluation :
1

It is in my best judgment that i was scammed dropping off the truck at a third-party-drop off. In what logic would a one way trip from long beach- costa mesa- menifee accumulate 354miles?!? I was charged $278 INSTANTLY on top of the $200 that was paid to rent the truck. In the middle of me trying to dispute the charge!! They didnt even let me finish trying to make sense of what happened. Safe to say that this experience is something i would not recommend to anybody.

MANUEL QUIROZRODRIGUEZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Tipton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vanessa Rendon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monic McAlpin 
Évaluation :
5

Local and Regional Marines, and Veteran families helping one another.

Theodore Krakker 
Évaluation :
5

Absolutely great service!

Diamond Marquez 
Évaluation :
5

I would like the cost to be lower. I'm not sure why we need to pay a fee per mile when we are paying for gas to fill the truck up. My only complaint.

Adriana Avila 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia Busby 
Évaluation :
5

Friendly and very helpful. Really good place.

Jesus Marquez 
Évaluation :
5

Excelente Customer Service!😃👏👏👏👏👏👏👏

Henry Lein 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank Garcia 
Évaluation :
5

Nothing at this location. I text the rep to thank her for her customer service as it's not easy to come by. We definitely need more humans like her.

Rafael Rojas 
Évaluation :
3

Honesty, ethics and learn how to talk to customers without being a condescending ahole!!

Charlene Raymond 
Évaluation :
5

Excellent customer service would definitely have their service again

Hernan Bernal 
Évaluation :
5

Truck ran great.

oswaldo ramirez 
Évaluation :
5

Rented the 26' truck for the day and everything in the truck was clean and in working order, including the much appreciated A/C. Person at the counter was very nice and explained all terms and conditions. I will be renting again from this location.

Richard Lefebvre 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn Acrie 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Cordova 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony Petrella 
Évaluation :
5

No improvements, my experience was perfect. Thank you SS Mini Storage!

James Lovett 
Évaluation :
5

Just keep up the good work!

mona lamb cotton 
Évaluation :
5

I was help by a really nice lady from the counter

Salvador Valenzuela 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Candace Hansen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jasmine Rosado 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matthew Padilla 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesus Vasquez Martinez 
Évaluation :
5

Great people great service

ABEL SALDIVAR 
Évaluation :
5

Patty is awesome!!! Great customer service, very knowledgeable. Will definitely be coming back with any rental service needs.

Emilio Lupercyo 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrea Ramirez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy Cortez 
Évaluation :
5

Nothing had a great and quick experience

Alissa Canchola 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan Llamas 
Évaluation :
4

Ma. Patty was pleasant, respectful, professional and courteous. She informed and offered me everything I would need to make the move smooth and as easy as possible with the assurance that the rental would be protected.

valecia caldway 
Évaluation :
5

Best uhaul spot I have ever been 2

Aryanna Dye 
Évaluation :
5

The gal helping me return the uhaul was very helpful and nice I really appreciated her help and patience with me

Jazmin Veloz 
Évaluation :
5

Very good experience. Patty was very personable and professional.

Tim Hall 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corey Scofield 
Évaluation :
3

The lady at the counter was very rude to my husband.

JEROD-MICHAEL HINKLE 
Évaluation :
5

Great place to rent had no problems the unit was clean and the staff is friendly and very accommodating. Will definitely rent from them again.

Vanessa Rodriguez 
Évaluation :
5

Great Service, Great Rental, and Easy to work with

Nadim Diab 
Évaluation :
5

Patty was very friendly and had great customer service skills...will definitely be back the next time I'm in need of a truck rental. Merci.

Joaquin Guzman 
Évaluation :
5

Super friendly and fast!

Daphaney Puckett 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Krysta Dennis 
Évaluation :
5

AMAZING 🤩

Tommy Mendez 
Évaluation :
5

Nothing needs to improve! Best place to rent a uhaul. Nice and easy process. Have you in and out the door. Customer service is great !

Ashley melvin 
Évaluation :
5

She was professional and friendly. Easy in and out.

Amye Sole 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karl Tristan Nueva 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela Peyton 
Évaluation :
5

Super happy with the service I received. I was accommodated and serviced well. I Will recommend and I will go back.

Tiana Lowe 
Évaluation :
1

Employee has no skills for customer service

Luis Castillo 
Évaluation :
2

The customer service wipers on was very unpleasant. I was made to provide much more proof of identity and intention than what was asked during reservation and any other prior Uhaul experience. Had to provide a second person's cell number and couldn't get the truck until they answered the call and responded to the reps questions. Asked questions like why one way rental, if I was moving to drop off location. I felt like I was being treated as a potential criminal.

Thomas Flournoy 
Évaluation :
5

I had really good service. I will recommend this U-Haul to friends

Esmeralda Quiroz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan Garcia 
Évaluation :
5

Facility was amazing easy to find. Facility manager was well informative and very helpful will be using again.

Gustavo Quintero 
Évaluation :
5

I love this place, second time customer and consistently a great experience!!

Johnathan Henriquez 
Évaluation :
5

I had a wonderful experience renting my U-Haul from SS mini storage. As we all know moving itself can be stressful and I had a quick and easy time renting and returning the truck. The associate that helped me was very friendly and went above and beyond to provide excellent customer. Thank you for making my move easier.

tracy williams 
Évaluation :
5

Very thorough in their rentals procedure. Well organized as well.

Scott St Louis 
Évaluation :
4

She was awesome

Brittany Rivas 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James Frazier 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa Blake 
Évaluation :
1

THE LADY AT FRONT DESK IS KIND OF RUDE AND BITTER PLUS I JUST NOTICED THAT SHE CHARGED ME MORE MONEY AND I WOULD LIKE TO KNOW WHAT IS THAT FOR.. IF I CAN FIND A WAY TO CONTACT OWNER OR SUPERVISOR

Marisol Aguilar 
Évaluation :
5

Patty was great and very helpful we appreciate the assistance.

Sarah Salgado 
Évaluation :
1

They trapped me inside their gate. Would not recommend using that location

Nick Schmidt 
Évaluation :
5

Great customer service, A+

John Marlow 
Évaluation :
5

The service representative was very helpful.

Jo Ann Gonzalez 
Évaluation :
5

The sales lady was wonderful love her customer service 💯

Latasha Arterberry 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan Castro Velazco 
Évaluation :
5

The woman I had the pleasure of being helped by, Patty Quimilman, was an angel. She went above and beyond to right the miscommunication from the first dealer. She was welcoming, friendly, and sympathetic. I walked in there very frustrated and on the verge of tears and left a satisfied, happy customer. I will use her location for any future moving/storage needs.

Miranda Cruz 
Évaluation :
4

It's an odd location. The UHAUL representative in Palm Desert said something about not being able to find them or something...? So it wasn't on my official contract. Consequently, Patty ( the mgr. in Perris) didn't know I was coming. I called her anyway and she guided me on the phone bc I got turned around in Perris. But she stayed on the phone with me until she saw us. Gave us the code and all was well. That was service above and beyond, especially on her day off. Since I had had some dismal experiences with you guys in the past ( Apple Valley, for one!), I was very pleasantly surprised. Overall, I'd say your people are great! So whatever you're doing to improve service is working. Good job! But I do want the $12 for the dolly to be reimbursed, bc my friend had to use his back and strength to move furniture. That wasn't good. Thank you.

Cassidy Ballentine 
Évaluation :
4

Patty was very kind and friendly and she explained all the rules clearly

Lillian Brisco 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Betty Tenorio 
Évaluation :
4

Great service from Patty. And all went well with the equipment.

Edgar Urrutia 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carl Slagel 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter Maretz 
Évaluation :
5

Great service and really friendly

HECTOR LEZAMA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos Quinonez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claudia Figueroa 
Évaluation :
5

First of all Patty at the front desk is a rockstar I was so nervous I was stressed I was everything that panicky I had to move I was going far I had never driven a truck she was so comforting she handled it accordingly she did everything she could do for me she got me situated a clean beautiful truck she brought in the regional manager or coordinator Gary to help with my vehicle transporter he was awesome he helped me along the way he guided me he hooked up everything appropriately he told me what to do he made suggestions he asked me any question you have Mrs Vicario go ahead and ask me he advised me how to drive where to drive what to do what not to do what to expect what to look for what position not to get myself into he was very explanatory and Patty was so helpful she they are a dynamic team and I would recommend this place on Paris on d Street to anybody who asked me and anybody who asked me about my experience I'm going to tell them they get a five definite five plus star rating from me my name is Anna Vicario and they were outstanding

ANNA VICARIO 
Évaluation :
5

everything was perfect I especially loved Patty’s communication via text and phone call

Storm GreenLoe 
Évaluation :
5

Friendly staff and. Helpful.

Cesar García 
Évaluation :
5

The lady that works there (I'm bad at remembering names) is super nice! I can't say enough about her!!

Johanna Silva 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Carbullido 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDUARDO MALINAO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Vazquez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rami Kansao 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek PriceNolen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris davies 
Évaluation :
5

Patty was excellent and helped me out so much. I was weary at first to rent a uhaul since all the locations near me had bad ratings and experiences but Patty was excellent and helpful.

Kristen Arroyo 
Non les évaluations ont été soumises pour cet établissement.

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