Évaluations des clients Sadler Auto Sales

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Sadler Auto Sales

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Rosalind L. le

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Sonny was friendly and very accommodating. Thank goodness

connie b. le

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Le client n'a pas laissé de commentaire.

William S. le

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Le client n'a pas laissé de commentaire.

Jeffry J. le

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My pick up location was changed at the last minute to this location over 45 minutes from where i lived. The truck was incredibly old and had no cruise control or modern amenities. When moving over 400 miles those things are important and should be known beforehand. Also was told I would have to do mobile check-in since this place didn't open until an hour after i requested to pick up the truck. It took 55 minutes to complete the mobile check-in, it was an extremely cumbersome process and I was overall very disappointed

Robert C. le

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The pick up was fine . The truck was in wrong location from reservation and thus very inconvenient

Michael H. le

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Train the attendant better, he couldn't use the computer and had no BSN sense.

Samuel K. le

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Le client n'a pas laissé de commentaire.

Danielle P. le

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Le client n'a pas laissé de commentaire.

linda f. le

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This was not the location that I was to pick the truck up at

jeffrey m. le

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Car dealer. Guy said I could have dropped off at a more convenient location. I took it to where the email instructed.

dale g. le

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Rented for 4 days and returned it in 3 days. No refund! I paid for four when I rented it, returned it in three. What's up with that?

David N. le

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Le client n'a pas laissé de commentaire.

Alex S. le

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The box on the truck was dented and scratched up, the windshield wipers didnt work while the engine was running and it was raining during my move, the radio didnt work and the blower motor didnt work so I couldnt use the defrost. I would have returned it but had all of my help coming on a Saturday and my uhaul options in this area were very limited.

Carissa H. le

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Le client n'a pas laissé de commentaire.

Dwarakeshwar B. le

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Le client n'a pas laissé de commentaire.

Randall L. le

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Le client n'a pas laissé de commentaire.

ANDREW B. le

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Drop off was was smooth, the staff was helpful and friendly. However, yet again uhaul itself is to blame for more issues. The day before drop off, I spoke with a representative confirming drop off location and time. After I dropped off the equipment, I received an email later that day saying that I had missed my drop off time frame. After calling in to correct them, I was informed that they had me dropping off the equipment at an entirely different facility, despite my confirmation the day before. Just more problems caused by lazy record keeping and bad communication. I normally don't write bad reviews, but after spending nearly six hours on the phone or in person trying to rectify their mistakes, I felt the need to write this all out as a warning to others. The staff at their locations are fantastic, but corporate is incompetent and lazy. They made an already busy move into more of a hassle than they're worth. Only their local managers and employees are worth anything.

Ronald W. le

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The gentleman at this facility told me I could drop my truck off it any place that take u-haul. I later found out that it should have went to a different location. The original drop off location just called me and told me that he should have not told me that. I am afraid I will get charged for a wrong destination fee.

Michael B. le

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Can U-Haul not guarantee availability of pickup at the time requested? We were alarmed that our email confirmation stated a 4 PM pickup rather than the 11 AM we thought was agreed upon. The later time would have undone plans for our 225 mile trip and our helpers and driver. Fortunately, Nikki in the Reservation Management Dept (877-801-3484) was kind enough to tell me that our reserved truck was a local and that the previous renter most likely had returned it the day before. And indeed our truck was waiting for us! Please give Nikki a raise!

Lynn F. le

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Le client n'a pas laissé de commentaire.

brian m. le

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Le client n'a pas laissé de commentaire.

Dan P. le

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Le client n'a pas laissé de commentaire.

Mike K. le

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Le client n'a pas laissé de commentaire.

Beth J. le

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First to get told that I could pick up my pre-registered truck at one location only to get sent to not one, but multiple locations till they finally got my rental available; however it was left on empty at before we could even load we had to have yet again another delay...gas in the rental. It was just an awful experience I pray I never have to do it again; however I will be choose another trucking company, because of my less than happy experience.

THOMAS T. le

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Nothing Mr Sadler was super nice and friendly. easy pickup & return. No problems at all.

Ahmed Y. le

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Le client n'a pas laissé de commentaire.

debra n. le

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Drop box was used for early return and is a very convenient item of U-Haul.

Philip B. le

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Pick up was great. New procedure for drop off was unsatisfactory. To require everyone to use a cell phone as a computer is unworkable - especially for the older generations who do not use the "smart phone" as their only means of communications.

Brian C. le

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Le client n'a pas laissé de commentaire.