Switch pick up location no call no email and then moved it and addition 15miles away. Was scheduled to pick up at 9am location didn't open till 10am.Kevin M.
Customer Reviews for Safe Harbor Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Bayou La Batre, AL 36509
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 10h am à 2h pm
- Mar - ven : 10h am à 5h pm
- Sam : 10h am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This is my hometown location and have used it three times now they are super helpful always able to answer all my questions and put my concerns to rest really enjoy renting from this location AplusNANCY B.
Le client n'a pas laissé de commentaire.ROBERT M.
Le client n'a pas laissé de commentaire.GLENN T.
Why would they close on SundayJIMMY N.
Truck was left with 1/8 of a tank of fuel and cab smelled moldy/musty.Cody K.
Easy peasyGARY C.
Le client n'a pas laissé de commentaire.Lavern D.
For one, uhaul said the closet drop off was Venice LA, which was not. It was 3,5 hours away. Found one a hour and 40 away. And I got charged a over mileage even though we put in the right info. We also had to go to different location to pick up the truck. So technically, uhaul broke the contract in the first place. Worst service I ever got over the phone. The â€œsupervisorâ€ didn't even call me back. I would not recommend to another person. Terrible experience.Matthew C.
not at this timeJasper R.
Nice friendly customer service!Jakayla B.
It was a awful experience. I was over charged and i need a refund.Keisha A.
Le client n'a pas laissé de commentaire.ralph R.
I had to switch trailers because of a problem with one of the brake lights. However, the change was not updated on the computer and it caused some issues when I tried to return the trailer at the dropoff location.Kelly C.
Le client n'a pas laissé de commentaire.Christa B.
Le client n'a pas laissé de commentaire.Allen T.
Le client n'a pas laissé de commentaire.John H.
It was greatSheri R.
Safe Harbor has always provided the best customer service.Patrick H.
Le client n'a pas laissé de commentaire.Grant W.
It was all good . pulled down road nicely thanksRobert H.
Great Experience and ServiceHarold H.
Easy to work with and very good customer service.Patrick H.
Le client n'a pas laissé de commentaire.Jack F.
Le client n'a pas laissé de commentaire.Kenneth W.
Le client n'a pas laissé de commentaire.Hollie B.
we only rented 10 blankest and were charged for 12. I need this corrected. Other than that our rental was great.Mikki S.
My trailer wasn't available at the location I requested!! I had to drive 50 miles into another state to pick up my trailer!!!RICARDO A.
I have a unit at this location and Tyler has been exceptional with his customer service. Has always delivered and made accommodations for a few of my moving needs. Great location, great serviceAnthony H.
Le client n'a pas laissé de commentaire.Timothy R.
Dropped off after hours so no one was there... but I had no issuesTim C.
Absolutely nothing, except maybe a free rental? Just kidding, the equipment and customer service was Great! Easy, fast and clear about all aspects of my rental.Anthony H.
Contract phone listed was not answered during the listed hours of Operation. I tried several Times about Return information and couldn't Contact anyone and couldn't leave a Message because it wasn't set up. Very Frustrating!William H.
Le client n'a pas laissé de commentaire.Maureen S.
Le client n'a pas laissé de commentaire.Michale S.
They 6x12 trailer I rented was clean and serviceable except for the fact that the tail lights did not work. The agent and I checked the turn signals and brake lights but failed to check the regular tail lights. Since our destination was over thirteen hours away, we had to rent a motel room enroute because it got dark. This was an expense which we had not planned on. Additionally, the location in Washington, NC where we turned the trailer in did not have the capability to provide any sort of receipt or proof of time of tuirn-in.Herbert L.
When I make a reservation a week in advance I don't expect the pick up location to change at the last minute. The equipment was not fueled. I had to drive more miles to pick it up. The equipment was not cleaned. Half way through my move I received a text with a different drop off location than I agreed to. Despite all this I swept out the equipment and leaned the driver area and returned the equipment with way more fuel than I left with even though the return agent failed to record the proper return fuel level. As far as I am concerned uhaul will never receive another penny of my money ever again. I was a valuable customer of uhaul for several moves but now uhaul has lost my business forever.Sarah W.
Le client n'a pas laissé de commentaire.CHRIS B.
Always friendly and helpful, will definitely be back when in need of a truck.Ricky R.
Le client n'a pas laissé de commentaire.Joshua O.
The guys were all super nice & helpful. We'll definitely consider renting from this location again.Joseph R.
Le client n'a pas laissé de commentaire.paul R.
Le client n'a pas laissé de commentaire.Ray M.
Le client n'a pas laissé de commentaire.donna S.
Great costumer service. I believe the young mans name was Tyler.Raymond J.
called to confirm drop off. No problems.Wayne A.
I was grateful to have the 24-hour drop-off at this location. Because I had only one person to help on the driving and drop off. And they had to be returned to their home that night. We dropped off around 8:30 in the evening. The location was easy to find and the drop slot was also easy to find.donna S.
Friendly above and beyond service. Very knowledgeable and helpful with various options with packaging products.Eleina G.
Le client n'a pas laissé de commentaire.Nick H.
Nicest people I've ever met. Very helpful.Larry E.
Have more than one truck available.Rick M.
Le client n'a pas laissé de commentaire.Peter S.
Le client n'a pas laissé de commentaire.winter S.
Don't take the broom away from your grandson.Anna W.
Le client n'a pas laissé de commentaire.kathy W.
Le client n'a pas laissé de commentaire.Anita C.
Le client n'a pas laissé de commentaire.Tara H.
Le client n'a pas laissé de commentaire.JOHN P.
Le client n'a pas laissé de commentaire.Evelyn M.
Good overall experience!Jerry Keith B.
Very kind people came in n hour early just for my rental.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.douglas eugene S.
Was greeted with a smile. Attendants were helpful and courteous.Michael H.
Le client n'a pas laissé de commentaire.Dwight N.
Le client n'a pas laissé de commentaire.Melanie C.
Drove up and was greeted with a vey friendly person. Checked out with an IPad at the truck. Was emailed my receipts. All was great.Michael H.
very nice and friendly people, only offered me a 10 % discount for senior but didn't receive it.Marian D.
Le client n'a pas laissé de commentaire.Allen J.
Make sure all trucks and equipment are in working order! And cleaned out!Theresa S.
The place was closed when I returned my equipment however it was comforting to know all I had to do was drop off the key.Janet R.
All good, very pleasedROBERT H.
Location provided exactly the truck to meet needs of my request.HAROLD H.
Le client n'a pas laissé de commentaire.john C.
Quick service, immediate directions and transaction. In & out.bill W.
Le client n'a pas laissé de commentaire.Joe S.
Le client n'a pas laissé de commentaire.Krystal J.
Le client n'a pas laissé de commentaire.MCCONNELL H.
Le client n'a pas laissé de commentaire.Kelly B.
Le client n'a pas laissé de commentaire.Walter D.
Le client n'a pas laissé de commentaire.Kimberly S.
Le client n'a pas laissé de commentaire.Thomas E.
When I rented the truck I wasn't sure about the destination, My car was broken and wasn't sure if I would have to rent a trailer and tow it home if not repaired the next day in a neighboring town. The operator told me that I needed to list my home town as the destination, If I ended up returning it the next day in the nearby town, I would be refunded some of the money. This turned out not to be true. The original bill was 203,57 for the 19,95 truck plus mileage. When I returned the truck the next day in a nearby town I was not refunded anything and for some reason was charged an extra 69.23. We had the truck for 27 hours and only put 57 miles on it. I can not understand how we could owe 272.80. I will never choose Uhaul again if there are any other options.CHARLES B.
Great service.Viengthong D.
Le client n'a pas laissé de commentaire.GAIL B.
Mr russell is great thankscharles L.
Russell was super helpful and friendly.JULIE B.
Everything was ready as was arranged great experienceCHRISTINE A.
I can't speak for all U-Haul rental locations, but Safe Harbor Storage in Bayou La Batre, AL went above and beyond to ensure that we had a flawless experience! I absolutely recommend them and will use them again in the future.cynthia P.
Excellent customer service and efficient processing of transaction.JENNY N.
Le client n'a pas laissé de commentaire.Rosemarie M.
Thank you??KEITH R.
Le client n'a pas laissé de commentaire.Mallory D.
Excellent service.Marvin S.
I was told to leave it at Bayou Storge and u haul charge me for 2 day I do not owe thisJudy Z.
Le client n'a pas laissé de commentaire.Phillip B.
The customer service was exceptional. Tammy is one of the most knowledgeable and helpful people I have ever met!ROBERT P.
Quick and easy drop off! Staff was very friendly and accommodatingChloe H.
Le client n'a pas laissé de commentaire.RHONDA L.
Owner, Russell and his daughter were very friendly and helpful. Would definitely recommend anyone to use their services.Sam J.