Évaluations des clients Safe N Sound Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Safe N Sound Storage

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Gregory W. le

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Great experience. This location REALLY knows customer service!!!!! I would give them 6 stars if I could. Thanks for the great experience, keep up the great work!!!

Mirelys C. le

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Le client n'a pas laissé de commentaire.

Robin M. le

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Le client n'a pas laissé de commentaire.

Cortez W. le

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Le client n'a pas laissé de commentaire.

Sadie B. le

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Le client n'a pas laissé de commentaire.

don H. le

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Le client n'a pas laissé de commentaire.

Zachery P. le

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Le client n'a pas laissé de commentaire.

Robert Y. le

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Vicky has gone above and beyond to make our truck rental swift and painless. Thanks for all you do.

Robert F. le

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Representative was very professional and very, very nice.

Dwaine S. le

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Le client n'a pas laissé de commentaire.

Eugene K. le

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I left an abusive relationship and ordered a 20' truck a week ahead. I didn't geta call that it wasn't available until the day before. Also, the 20' came with a ramp and when I accepted the 10' because it was all they had, I found out too late that it didn't come with a ramp. I had to make two trips to get all my belongings as a result of u-hauls inability to notify me if changes in a timely manner and failure to provide the truck I reserved which resulted in 75 dollars extra in mileage charges.

Vincente M. le

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Le client n'a pas laissé de commentaire.

Eli G. le

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Le client n'a pas laissé de commentaire.

Gilbert M. le

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We did not agree on a drop off location, I'm not sure where she got the address from to designate the dropoff. I was told I could return it anywhere.

Gwendolyn A. le

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Le client n'a pas laissé de commentaire.

Carlo G. le

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Was very impressed with how beautiful the office was. The customer service was excellent.

Yiana B. le

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We had a nice easy hassle free experience

VERONICA A. le

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Le client n'a pas laissé de commentaire.

lydia A. le

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Le client n'a pas laissé de commentaire.

Richard S. le

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Safe N Sound went above and beyond just to make me feel like their number 1 customer. Super friendly and considerate, would highly recommend

Kenyida H. le

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Le client n'a pas laissé de commentaire.

TINA H. le

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Vickie went above and beyond on customer service. She's a sweetie.

adele G. le

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Le client n'a pas laissé de commentaire.

Humberto E. le

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Le client n'a pas laissé de commentaire.

Richard B. le

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The rep here was fantastic. I can't remember his name but he was very helpful and understanding about the blankets and included the over mileage fees in the price of the blankets. Great guy!

Kaitlyn M. le

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Customer service was lacking. She wasn't very friendly. It's right next to a highschool,so traffic was horrible.

David P. le

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Le client n'a pas laissé de commentaire.

Scott M. le

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Very pleasant and helpful attendant

MARGARET B. le

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Have more 10ft trucks available.

Juan M. le

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A Good Dolly. this truck didn't have one. lucky i did.

Ed O. le

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This location was awesome, extremely accommodating, went above and beyond. They actually met me there at 630 in the morning to pick up. Thank you so much.

William M. le

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Customer service was excellent! Thank you Vickie!

Sean S. le

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Le client n'a pas laissé de commentaire.

Edward S. le

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Le client n'a pas laissé de commentaire.

Robert G. le

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Le client n'a pas laissé de commentaire.

Terry S. le

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Le client n'a pas laissé de commentaire.

Erin G. le

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Le client n'a pas laissé de commentaire.

Elizabeth G. le

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Le client n'a pas laissé de commentaire.

Eduardo C. le

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Nice

JOSEPH G. le

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Le client n'a pas laissé de commentaire.

Brian B. le

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Truck smelled strongly of cigarettes

erica R. le

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Le client n'a pas laissé de commentaire.

John B. le

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Working with Vicki is always a pleasure. Goes the extra mile to make everything is right.

Karl L. le

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Le client n'a pas laissé de commentaire.

Crystal M. le

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Le client n'a pas laissé de commentaire.

Kevin S. le

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Excellent customer service, vickie was kind and helpful.

MARK L. le

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The manager at Safe and Sound was amazing! Very courteous and very professional. I will definitely use this location again.

JEFF M. le

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Great customer service and very clean facility.

Shane J. le

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Vicki is wonderful, very clear when explaing her product. I will use her store every Time I get the opportunity. Customer for life because of the amazing service I received from Vicki D.

Sylvia N. le

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Le client n'a pas laissé de commentaire.

Tangela B. le

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Le client n'a pas laissé de commentaire.

CASEY M. le

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This location made me use two cards to secure the rental. My credit card alone wasn't enough even though it is in good standing. Seemed suspicious, and I've never needed to do this before at other U-Haul locations. The clerk didn't have a good explanation for why two cards were required, other than "the system needs it". If this is a new U-Haul policy, it needs to be explained clearly why I'm being asked for two cards on file. If not.. I will be monitoring my statements closely for fraud.

Reginald W. le

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Keep everything the same

Clifton R. le

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Pickup location great!

Kyle F. le

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No complaints. Great job!

Shakeya K. le

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Very clean truck very nice place

KATHERINE L. le

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Le client n'a pas laissé de commentaire.

WILL G. le

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Great service and a really nice clean facility. Answered all of my questions and made the entire rental easy and fast.

Mel T. le

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Le client n'a pas laissé de commentaire.

Angel F. le

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The truck was dirty. There were leaves in it. While driving the truck on a flat surface road it shook and rattled . sounded like tires were bad, but i checked so probably the suspension.

James C. le

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Le client n'a pas laissé de commentaire.

Stephanie R. le

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Le client n'a pas laissé de commentaire.

Nathan K. le

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Nothing. Service was excellent

WILLIAM M. le

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I was falsely accused of taking 5 blankets...the lady "vicky".to her own admission confused me with someone else the day i picked up the truck..the next day i get a call early in the morning by a gentleman asking me where i left the keys i told him "in the lock box".he responded "i thought so".i thought this was a weird call...less than 30 minutes later the same man called me and asked me if i rented 5 blankets.i told him i didn't rent 5 blankets.i asked about them but i chose not to rent any.although i thought uhaul rented blankets by the dozen.nevertheless he put vicki on the phone and she talked to me with an attitude saying that she remembered giving the "2 of us" 5 blankets...the problem here was that i went in by myself.not with someone else...when i brought it up to her attention and also reminded her that to her own admission she confused me with someone else she said good bye and hung up without an apology...very unprofessional service for such a big company to which i have given ALOT of business in the last 2 months.i would not recommend this location and i urge uhaul to investigate this incident.

Vincent M. le

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Le client n'a pas laissé de commentaire.

Jill S. le

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the emergency brake release is very hard to find even though it's labeled, it's difficult to see the label since it is molded into the plastic and gray on gray.

Geraldine W. le

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I've rented uhaul trucks many times and this location was by far the best. Exceptional customer service and all around great experience. People like them is what makes me a returning customer. Thank you for such a great experience

DENISE R. le

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I initially had a horrible experience. I was sent to Angels Body shop and was about to be charged $165 as a one way and they didn't even have the truck I needed! He never figured anything out and I wasted time messing with that. So this move that was supposed to be flawless ended up taking a couple of hours more than I expected because of this inconvenience. I can't say that I'm sure I'll use uhaul for my next move because of this added stress on a stressful day. I almost gave up and used movers but I was lucky that the lady at Safe and Sound was able to help and I got things moved with a smaller truck than I had planned on. I'm glad it's over.

Jose A. le

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Le client n'a pas laissé de commentaire.

Nathan W. le

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Thanks

Manuel E. le

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Le client n'a pas laissé de commentaire.

MANUEL E. le

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Le client n'a pas laissé de commentaire.

Manuel E. le

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Absolutely no complaints.

Mary A. le

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Check vehicle lights before letting it off your lot. We failed to do that ourselves but I was told they had been checked when it was returned. Thanks

Thomas S. le

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Le client n'a pas laissé de commentaire.

GLENN B. le

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The truck ran well, a/c, radio....all worked well. IN refueling, the filler neck to gas tank has a problem. The pump nozzel kept cutting off when trying to put gas in truck. Finally had to turn the nozzel completely upside down to get gas to go into the tank. Nice new location. Very nice people.

OLIVIA T. le

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Le client n'a pas laissé de commentaire.

JULIE M. le

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Advertise uhaul rental sign