Évaluations des clients Safe Ship Specialty Shipping

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Safe Ship Specialty Shipping

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david S. le

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We were pressed for time already, and the app is not user friendly. Too many steps and photos that you cannot return to if needed. The rep didn't "approve" my picture at first and finally saw a different picture after having to call my Dad. Then, after all of the added "security", the keys were just left in the back of an unlocked truck where anyone could have gotten to them. With exception of the nice gentleman at drop of, this was not a good experience.

Arif Q. le

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Le client n'a pas laissé de commentaire.

Dawn C. le

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Le client n'a pas laissé de commentaire.

Thomas S. le

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Le client n'a pas laissé de commentaire.

Matthew B. le

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Only issue was cleanliness of the truck. Ashes, cigarette smoke smell and trash left in cab.

Alain P. le

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Le client n'a pas laissé de commentaire.

John G. le

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Was charged almost $150 over quote given online

Dale H. le

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Quick and simple, great customer service

Laurie B. le

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Le client n'a pas laissé de commentaire.

Terry M. le

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Le client n'a pas laissé de commentaire.

Charlotte H. le

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It was a FedEx place/ U-Haul drop off and they close at 1 on Saturday and was not open on Sunday

Brandon R. le

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Small facility. Unclear instructions on where to leave truck.

Jeff S. le

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Le client n'a pas laissé de commentaire.

luis P. le

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Honestly the only reason I just got the truck at this location was because I didn’t want drive across town. I called before I arrived and the guy that pick up the phone was rude and when I arrived he was also rude no type of customer service at all! Won’t recommend this location to any friends.

Jeff S. le

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Very friendly manager, who took time to explain details of rental procedure, return procedure, etc.

Richard H. le

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Very helpful staff!

Lucie J. le

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Le client n'a pas laissé de commentaire.

Charae T. le

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Le client n'a pas laissé de commentaire.

jennifer I. le

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Very helpful and friendly, overall great experience.

Shawn G. le

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I filled the tank not knowing I would t need nearly that much gas. How bout as a rule of that mb you fill the tank so it’s eqsier to maintain. Do better.

kendra C. le

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After dropping off the truck it took forever to get the lights off. When closing the door the lights stayed on. Headlights and dome outside lights. After spending 20mins we were finally able to get the lights off. Never had this issue in the past. It was very annoying.

ronald L. le

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Le client n'a pas laissé de commentaire.

Rodney M. le

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Too high , was charged for insurance when I didnt ask for it . Had to inform the clerk about 2 over charges .

Gary F. le

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Le client n'a pas laissé de commentaire.

Katherine N. le

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Le client n'a pas laissé de commentaire.

Catherine L M. le

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I selected to be able to pick up using my mobile device. Turns out this location does not offer this. I was in a hurry, had to wait while the owner or manager served other customers, he seemed initially ambivalent over whether my reserved truck was even there (“we’ll see”) and then acted like I was dumb for thinking it might not be. I felt he acted like he was doing me a favor, instead of fulfilling an order I paid for. I ordered a dolly, and had to carry it to my car, load it, and drive it to the truck a quarter mile away. Additionally, I was charged for safemove even though I specifically declined coverage. This may be a web issue, but the process that automatically adds items and requires you to remove seems intended to try to defraud customers. Very disappointing all around. Have had several disappointing U-Haul experiences. I am not likely to use anymore, if I can find any other option.

Tim C. le

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Everything was right on.

Russell H. le

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Le client n'a pas laissé de commentaire.

Kimberly D. le

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Le client n'a pas laissé de commentaire.

chuck M. le

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Le client n'a pas laissé de commentaire.

Evan C. le

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I had to wait an hour because apparently U-Haul was doing some sort of system update and my contract wasn’t going through.

CHERIE E. le

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Le client n'a pas laissé de commentaire.