Adrienn R.
Le client n'a pas laissé de commentaire.
Évaluations des clients Safe Ship
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Safe Ship
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Anthony P.
A little difficult to find, but truck was very clean, in good shape, easy return
Douglas N.
Thank you!!
juan T.
Need a bigger sign saying uhaul 🤣🤣🤣
Baudouin L.
The first 15-foot uhaul we received was engulfed in cigarette smoke in the cab and wasn't clean (food crumbs and dog food all over the cushions). I also had an issue with putting my car on a trailer where the associate guided me too far forward that damaged my car and I now have a bumper that's detached at the moment.
Sherri Z.
Drop off after-hours was scary, behind a building in the dark, and parking was almost impossible. I would not recommend drop off at this location unless you're doing it during store hours.
brian D.
The guy who rented us the uhaul wasn't very pleasant at all I rather like a person helping me to be pleasant friendly and more informative that really set me off
Jack H.
Fast and Easy will use this location again for sure!
William B.
Truck was in great condition and was clean. However, I paid the $10 to rent and appliance dolly and the dolly was junk. With any wait in it the wheels hardly turned. Would have been easier to carry the appliances.
LEO C.
If you accidentally leave a valuable item in the truck, don't expect it to be "found by employees".
Aimee G.
I reserved a 26' ft truck online. When I arrived to pick it up, I was rudely told the he only had 20' ft trucks. When I asked about the fact that I had requested a different size, the gentleman stated that I would have to find another location to get it. When I went to return it, he was with another customer. I was patiently waiting and he abruptly and rudely again said, can I just mail you your receipt?
Daryl H.
The attendant at this location shows the highest level of disinterest possible. Clearly, their packing and mailing business are more important. Welcoming and appreciative personality are not an employment requirement at this location.
Ana V.
As always great and professional service.
eric S.
The guy working was swamped and kept his composure! Very courteous!
Jose V.
Great service, courteous and professional. I would highly recommend this location to any looking to rent equipment.
Anthony M.
Customer service was so so. Not nearly as helpful and welcoming as Mr. Bush in Easley, SC.
Edward H.
Clarify the procedure for after hour returns. Hidden in small print on the contract was instruction to use uhaul.com to confirm return. Site would not accept pictures from my phone. 40 min on phone to uhaul. Quite a fiasco.
John D.
The location had a system that made it easy to drop off the equipment.
walter W.
The staff, especially David was extremely helpful.
Linda R.
Not a thing. Second time using them. Never a problem.
LARRY J.
Return location was 20 miles from where we unloaded. Returned truck before 5:00 pm and the location was closed. Return was via drop box. Did not interact with anyone for return.
Taylor F.
This was a great and fast uhaul pick up.
Sean M.
Did the checkout online, hope it worked
HANK G.
Very easy to get truck with contactless options. I was grateful that I was able to get a truck after typical business hours.
Lisa S.
Nothing, everything was great!!
Daniel L.
good job nice guy
Piyush B.
Online check in makes process so much easier, location had our truck ready to go.
Anthony A.
The truck I was assigned has obvious engine trouble. Hesitation starting and shaky. Needs maintenance.
Toni R.
The rental agent was professional and courteous and very helpful getting our truck & tow trailer hooked up.
Stephen W.
Person answered my questions but was very short and disgruntled. Drop off location was hard to find and I was forced to park the trailer in a very tight area.
Jarrod R.
Charged me extra money without my consent or authorization.
James P.
Rude!
WILLIAM H.
Great folks
Tammy R.
I've been coming to this location for years and the guy is always friendly and very helpful.
Christina B.
I pointed out to the man that the trailer had a bald tire and he told me not to worry if it broke roadside assistance was available would come fix it instead of giving me a different one. Or fixing the tire it made me very nervous driving with the trailer with a bad tire.
Jerry A.
this was a very good experience
Vladimir K.
Easy pick up process!
Jan B.
The truck cab was very dirty. The door knobs were broken.
Scott S.
The trailer was banged up a little. It had little “X†stickers everywhere and the pickup location told me not to worry but that's all I did was worry.
Michelle R.
The hours of operation are very short. The mobile drop off app didn't work. When I went to call them on Sunday to confirm they never answered their phone.
Steve M.
Allow the staff to provide payment code to customers
HERBERTM D.
Owner very helpful when returning an auto transport as directed. He had no real place for the trailer, but was able to work it out with the area rep, as i was not going to drag it around behind a u haul truck.
Daniel M.
David is a pleasure to work with. I have rented 5x8 trailers from him twice. He is great.
Daniel M.
Pickup time for truck and tow dolly was honored. Very timely rental processing by the staff along with equipment hookup helped me meet my busy move schedule. Quality Rental Truck equipment worked flawless for our cross country move. Highly recommend this convenient and staff friendly location.
Richard C.
Excellent service and great experience
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