Le client n'a pas laissé de commentaire.
JAMES K.
Customer Reviews for Safe Ship
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The facility is super clean and very customer oriented. As far as the truck, I stepped up on the step to get in and banged my head into the attic section of the storage area very hard. I then read the little warning label saying careful you can bang your head. How about instead of a warning label, you fix the problem. Other than the litigious design of the step structure and overhead, the truck and service was outstanding.
Edward W.Had to goto 5 differentocations to drop off truck because nobody wanted it. Had an extra day beause of this and drove more mileage which i was told i was iver and gas. What a rip off
JEREMY H.This truck had the alignment off. It pulled more to one direction. The alignment issue has worn the front left tire much more than the rest of the tires. The gentleman at the location was absolutely amazing. Very professional with a very clean store. He was helpful with information - a model example for all uhaul locations!
Roger C.Very quick professional service.
DOM Z.Very helpful and friendly
Lori S.Other than cutting my time short, the overall experience was good. Luckily I got everything done and the truck returned the same day.
Patrick M.My vehicle was very smelly . dirty and cigarette ashes. We felt very uncomfortable. And it was to be 19,95 for the day. plus 0,69 per mile which I went about 100 miles. And I was charged. Over 100 . not acceptable.
Mario A.Had truck ready for pick up out front when I got there. Employee was personable and had me on my way in a few minutes. Would definitely recommend.
Jason M.Everything was excellent. Cannot think of anything that would have made it any better.
Michael P.Customer service was average. No smile or anything memorable.
SHANETTA D.Very smooth reservation and pick up. Only disappointment was I ordered a 20' truck and ended up with a 26' truck. No up charge which made it ok except the 26' truck was a gas guzzler.
Allen G.Great company
saffron L.The tier had a chunk out of it and the floor was dirty and I got charged for the cleanliness of the truck when I turned it in
Heather S.He was very helpful.
Vickie R.The truck, in my estimation, was barely road worthy. Once on the highway the vehicle had a terrible shimmy in the front end Starting at around 55 mph. Terrible experience. Also the truck was nasty dirty.
Nicholas F.Fast service and convenient after hours drop off. Hassle free
Dieucine C.Excellent
Steven D.In and out with ease. Thank you
JOSE H.Check-in/Check-out smooth transition, thank you'll
JOSE H.Dropped off after hours. Location and drop off area was not well signed at all, had to drive around a couple of times to find it. Key drop off was very convenient.
Christopher S.Location was closed when I returned the truck . No customer contact made.
GILDA D.Great place to rent a U-Haul from!
GERALD C.This location is always friendly and professional, never closes the doors early!! Customer service has always been above standard! Fast but elite service
RAY M.After hours drop off only. Very easy.
BRADLEY B.The employee should have flipped my trailer hitch as it was riding very low
Linda W.At this location I see improvement necessary I always use location and recommend them often. Always professional and go far and beyond to meet my needs
Phillip P.A total nightmare
Alan P.My only issue was that the vehicle was marked at half a tank and it was actually between 1/4 and 1/2. No worries we returned it above the half mark. Passenger side mirror seems to be bent and was not able to turn enough to get a clear view of side of rental.
Eva E.I dropped off my vehicle off hour - on line - and it was a terrible experience.
Rene F.Excellent service à la clientèle
LEIGHTON D.The trailer was clean inside however the outside looked as though it could use a thorough cleaning with a high pressure hose.
kenneth L.Owner is unfriendly. Only use this location for its convenience.
JOSEPH S.Excellente expérience
Gloria L.Always have a great experience with Uhaul it's my number one choice
Celeste J.The man has no personality
David L.Agent was very helpful when dropping off equipment. Young man even called me as I dropped it off early. Since it was a holiday weekend I assumed they were closed but he took care of me.
STEPHEN G.5 étoile
alex W.Check engine light stayed on and the brakes need work Nice people running the place
Kimberly L.Clerk served us quickly and effeciently, despite pressure of a busy moving day (end of month) and steady flow of customers.
Curt C.Need more staff at this location to help get customers serviced quickly. 3 customers ahead of me and had to wait 30 min to pickup a trailer. Then another 20 for someone to hook it up.
Jeffrey W.Only one person at desk on busy holiday weekend. I was already diverted from the original drop off location which was an additional 20 minutes away because no one was at Boo Boo Discount and when I called he said he had no room for my 6 x 12 trailer. I drove around his lot and he did have room. He just didn't want to come and unhitch the trailer! When I arrived at Safe Ship The clerk was busy and He advised that I could just unhitch the trailer and leave it. Well the trailer weighs 1900 lbs and I almost injured myself trying to unhitch it. In retrospect I should have waited, but I was already behind schedule because Boo Boo's would not accept the trailer. NOT a good afternoon!
David B.