Very good customer service.Rodney A.
Customer Reviews for Safeship
(U-Haul Neighborhood Dealer)
Pour nous contacter
Sioux Falls, SD 57103
Services dans cet établissement :
- Mon–FriDe 9 h am à 5 h 30 pm
- SamediDe 9 h am à 12 h 30 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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This place was great, the employee helped me right away and took care of checking the truck quickly.James J.
Le client n'a pas laissé de commentaire.don W.
Don't leave a lock on the truck and inspect the truck before renting out. We also didn't get a Dolly that we payed for.Ben S.
Le client n'a pas laissé de commentaire.kelly H.
Le client n'a pas laissé de commentaire.Pam J.
Le client n'a pas laissé de commentaire.Jay M.
I was charged for a utility dolly but I didn't have one in my truck. I submitted a note before I was charged asking for it to be removed from my bill but was charged anyway.SARAH P.
Le client n'a pas laissé de commentaire.SCOTT S.
Test to make sure trailer lights work. Found out that the brake and turn signal lights worked, but the running lights didn't. Makes driving at night a little less safe without the running lights.William H.
Le client n'a pas laissé de commentaire.monty E.
The worker was not professional at all. The shirt they were wearing said, â€œif you think i'm rude now, wait until I don't like youâ€ and pajama bottoms. They were uninviting and so I won't be using that location again or recommending it to anyone.Tyler H.
Le client n'a pas laissé de commentaire.BRUCE L.
The agent I met with was meanest customer service representative I've ever met with at this location. She was rude.Eric K.
Le client n'a pas laissé de commentaire.Karen H.
Le client n'a pas laissé de commentaire.Myron P.
Great service!MICHELLE P.
Le client n'a pas laissé de commentaire.Michelle B.
Le client n'a pas laissé de commentaire.JASON D.
Le client n'a pas laissé de commentaire.DOUG B.
Le client n'a pas laissé de commentaire.BLAKE V.
Was ignored.R. T.
Le client n'a pas laissé de commentaire.Danielle S.
Owner was very rude and swearing at me tell me to leave the store because I told him about the rental was low tire n suspension was off n he told me that I am f..,,,, entitlement so get out and never come back or I call the cop he was getting pissed off n we calm about itJOSEPH H.
The pick up location was fine, it was the drop off that was difficult. I couldn't figure out what the app was asking me to do and I sat on hold for over a hour just to figure it out. And then I was charged almost double what was said when I was renting it.Mercedes K.
The associate was very friendly and helpfulCortney R.
The guy that runs this location should not be interacting with the public. He is rude, curt, doesn't answer his phone, disrespectful to his customers, and has a huge chip on his shoulder. We've done business here often over the years and will no longer after this experience. His Yelp reviews for the Safe Ship are horrible and we are a testament to the same experiences! We had a flat tire three miles into our trip. He wouldn't answer his phone so we never did get to talk to anyone so resolve the issue on our own. We actually tt our Norfolk, NE drop-off location and they were kind and helped as much as they could.Mike B.
Very courteous & friendlyIMMANUEL B.
Le client n'a pas laissé de commentaire.kirsten L.
Le client n'a pas laissé de commentaire.Dan S.
Le client n'a pas laissé de commentaire.Ethan Y.
The agent was more interested in chatting with his friend on the phone than taking of me.The equipment was in poor order. I think the shocks were worn out and the doors would not close tight so it sounded like a freight train inside the cabin. I was very unhappy with my experienceTRAVIS E.
Le client n'a pas laissé de commentaire.Carrie B.
Matt was OUTSTANDING and is a great example of someone who goes above and beyond. Keep it going.MIKE H.
Employee was very helpful and friendlyKen G.
Nothing all was goodKEVIN W.
None that I observed.bill W.
Open longer hours on weekends.Rita S.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Alexander L.
Let's try sending people to the right location where the equipment is located instead of having to walk 3 miles in the middle of the night trying to make a nighttime pick up. And then that easy checking get your key stuff that took 3 and a 1/2 hours for verifications was pissed Poor.Juan C.
Le client n'a pas laissé de commentaire.MAGBUL A.
Le client n'a pas laissé de commentaire.Susan W.
Explain to me with a $14 safe drive fee isAMELIA M.
Small business small locationDAVID M.
Very easy and simple.i dont believe you have to change anythingGUY J.
They overcharged by 200$ I'm not happyALEXIS M.
Le client n'a pas laissé de commentaire.CASSANDRA ROSE V.
Le client n'a pas laissé de commentaire.David D.
Le client n'a pas laissé de commentaire.Kelly B.
Le client n'a pas laissé de commentaire.Randall B.
Le client n'a pas laissé de commentaire.John E.
Le client n'a pas laissé de commentaire.Dennis L.
Le client n'a pas laissé de commentaire.DENNIS B.
It was goodKEVIN J.
Le client n'a pas laissé de commentaire.Winston S.
Le client n'a pas laissé de commentaire.Whitney G.
Le client n'a pas laissé de commentaire.SHARILYN S.
Everything was great!Randall M.
The manager at this location, Matt Ellis, was extremely rude to us during the pick up process. This man also hung up the phone on me while I was asking him where to find a hitch part. So beyond unprofessional. How does this man distribute U-Hauls? He shouldn't have a job.Micah P.
we did not know what to expect in the cab of the truck so we could pack our computers. We were told there was some but there was no room. The truck not having a back up camera was not safe. having blue tooth would have been a plus.MARGIE S.
Le client n'a pas laissé de commentaire.Austin H.
Le client n'a pas laissé de commentaire.Jennifer M.
Le client n'a pas laissé de commentaire.Teresa B.
There is nothing to improve on!! Service was excellent!!Verna B.
Safeship charged me to fill fuel. I went 19 miles and filled with 5 gallons fuel two blocks away from returning the uhaul 10' truck. Unless it gets much less than 3,8 mpg I feel it's inaccurate. The mark he made on the return receipt (again emailed hours later) also is lower then a picture I took of the odometer when I dropped it off. I Didnt get receipt till hours after dropping off so couldn't question it. Overall nice place and owner just don't like being over charged for something when clearly isn't appropriate.JOSIAH P.
when a reservatoin is made at a location dont chnge those the day before the move. this was not the locatoin that i went into and made my reservation and was no where near me. the staff at this site were fine-- and greatfully they persoanlly called me the day before i was to pick up the truck or i would have never known to go there.Michael O.
Excellent van and superb service!LeAnna T.
Le client n'a pas laissé de commentaire.SHELLY T.
Le client n'a pas laissé de commentaire.JON J.
Good customer serviceLouise W.
nothing excellent service very fastMike E.
Pickup / return went quick. Zero problems.Leslie C.
Only if desperateMary W.
Le client n'a pas laissé de commentaire.Julie M.
Le client n'a pas laissé de commentaire.MARK T.
Le client n'a pas laissé de commentaire.Barry Lynn H.
Le client n'a pas laissé de commentaire.LAURA R.
Le client n'a pas laissé de commentaire.Wahab K.
Le client n'a pas laissé de commentaire.Nicole A.
Don't close at noonJohnathan L.
Le client n'a pas laissé de commentaire.VIRGIL S.
No body I got there, because the door was locked ,I think the was holiday.TESHALE H.
Le client n'a pas laissé de commentaire.Raquel B.
This location should be shut down or managed by someone else. The guys who owns it is very disrespectful and has admitted to being a racist to me via email (still have the email as well). I have talk to the area field manager and nothing has been done to correct the situation. He treated me as if I was trash and not once did I raise my voice, call him out of his name or anything you can think of to make a person treat you the way he treated me. I have a couple of videos and a very long email from him trying to cover his self but in the mix of the email he admitted he profiled me and acted upon his RACIST WAYS ! If things aren't corrected I will be going to the local news stations etcDeshawnte L.
Le client n'a pas laissé de commentaire.DESHAWNTE L.
Le client n'a pas laissé de commentaire.Brad P.
Le client n'a pas laissé de commentaire.Deshawnte L.
Can't think of anything needing improvement.LYNN K.
I thought it was very expensive. $47 for 11/2 hoursLarry D.
the man who worked there was rude to my wife he did not seem to want to explain his needs seemed upset when he needed to help.Theodore M.
Le client n'a pas laissé de commentaire.Stanley P.
I was on my phone when I enter and my phone was on speaker because it was my first time going rant a Uhaul so my friend was on the phone with me and the employee said off ur speaker we don't like things like this in this country. I few so bad I have returned the uhaul. Retourdebra G.
Le client n'a pas laissé de commentaire.CRAIG W.
Le client n'a pas laissé de commentaire.IAN G.
Le client n'a pas laissé de commentaire.Lawrence R.
Le client n'a pas laissé de commentaire.OPHELIA B.
Le client n'a pas laissé de commentaire.Debra V.
Le client n'a pas laissé de commentaire.Jennifer L.
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