Évaluations des clients Safeway Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Safeway Self Storage

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Gina A. le

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Excellent service. Pickup/drop off were quick, easy, and associates were extremely friendly. Can’t thank you enough for a positive experience.

Gregory T. le

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Le client n'a pas laissé de commentaire.

Jessie L. le

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Le client n'a pas laissé de commentaire.

Camille T. le

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Le client n'a pas laissé de commentaire.

Matthew W. le

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The two guys who helped me were extremely efficient, friendly, and fast. You could tell they knew what they were doing and did an incredible job getting me in and checking me out in minutes. Thank you!

danna H. le

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You should indicate that the entrance is on Oxford. It took us ten minutes to find the place, after we finally just called and asked the guy in the office. Other than that everything was great.

Bryan M. le

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Le client n'a pas laissé de commentaire.

Larry K. le

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This business is well-run and highly recommended. The only problem is you can’t get to this place by driving to the given address on Western Ave. When online reservations are made it should clearly be stated that the site can not be reached by plugging the given address into a map app, and can only be accessed from Oxford St., which runs parallel to Western. Unless you’ve already been warned about this, be prepared to waste time trying to find the place the very first time.

Shin B. le

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Great service.

Alejandro M. le

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Le client n'a pas laissé de commentaire.

Sarah M. le

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Le client n'a pas laissé de commentaire.

Andre L. le

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Wasn't clean inside the cabin, besides that it was great!

Nelson J. le

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Le client n'a pas laissé de commentaire.

Matthew R. le

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They were fine enough but I got a lot of attitude about some debris in the pickup truck bed. I’m talking little bits of dirt that were there when we got the truck. I swept it out in front of him and the guy just stood and sighed and tried to charge me $20 anyway for cleaning per their policy. We rented two trucks last week at another location in Hollywood and had a much better experience.

Scott N. le

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Le client n'a pas laissé de commentaire.

Marshall B. le

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truck was dirty inside and out.

Mitt S. le

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Awesome people!

John N. le

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The General manager Eugene Park, and his employee Ezra Kang are extremely racist and unprofessional. Upon my arrival at the establishment I was met by Ezra the front desk associate. He was very rude and unfriendly had an attitude from the beginning of the transaction until the end. He stated several time that “you people” are the ones raising the rent in the Koreatown area. He also told me he didn’t even want to rent the truck to someone like. I originally rented the van for 1 day and ended up needing it longer. I called Friday morning to extend the right from 8am to about 9:30 got now answer, so I called the 1-800-468-4285 number and spoke to someone there to externe the vehicle. I also informed them of the racist comments that were made toward me and that I felt uneasy about taking the truck back there. They took note of the comments instructed me that I would have to take it back there or be charged an extra fee. I understood that and complied. She ended extending the vehicle for me and I continued my day. 11:40 Eugene Park called my phone threatening me. Saying that if I didn’t return the car by 11 I would be charged a fee for “messing up his schedule”. I informed him of what I was told via the 800 number and proceeded to hang up the phone and continue my day. I ended up having to extend one more day needless to say I called customer service to do so. Saturday afternoon when we arrived at the location to return the car I was greeted by a visibly upset Eugene. He let us know that if we would have let him know we needed the car for that long he would not have rented to “my kind” & that “my kind” im a white male. He was extremely rude just like his associate he even brought of the phone call from the previous day saying we were acting craftily. My black/African American friend was with also with me. Eugene began to throw racial slurs at not only me but my friend as well calling him the N word and a lot more racist things. It was the craziest experience I have ever dealt with and completely gut wrenching. No one like that should work for this company are let alone be a general manager. I hope the racism and ignorance doesn’t go unchecked

young K. le

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Good service ..fast work... AAA

Jungmin C. le

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Le client n'a pas laissé de commentaire.

Jimmy W. le

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Fast service

KYU CHUL C. le

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Thank you for your kind help.

Eyal B. le

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Hard to find the place as the address is incorrect. Even when using the app to speed things up, the service is slow, not only at that specific location but all the others as well.

Henry T. le

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Le client n'a pas laissé de commentaire.

Shan S. le

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Le client n'a pas laissé de commentaire.

soo ji P. le

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A bit of an Extreme anger issues and self control when it comes to Customer svc. I mean sure..anyone can't be perfect.. But im sure...there were many better ways to handle the situation...for more prosperous business in the near future..

THOMAS M. le

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Le client n'a pas laissé de commentaire.

kevin J. le

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Eugene and his whole crew are AMAZING! that was perfect customer service!

Newton K. le

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The staff were very friendly and helpful.

Sean B. le

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Le client n'a pas laissé de commentaire.

Alvaro C. le

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Helpful and welcoming.

Maud D. le

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Eugene was amazing!

Alexander R. le

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Friendly and helpful staff. Very quick service and got in our truck to begin our move. Would recommend renting from them.

Gabriel A. le

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Le client n'a pas laissé de commentaire.